1 to 25 of 29 Permanent Technical Support Jobs in the Midlands

Technical Support Agent £25,000-£30,000 per annum Burton on Trent Permanent Looking for the next step in your Tech support career? Do you want to join a company with plenty of scope for growth? My client is a well-established software house who provide solutions … the automotive/logistics sector across desktop, web and mobile environments. Due to growth they're looking to increase the size of the Software Support team who the successful candidate will work closely with alongside the Developers to resolve any customer issues. In addition you'll also provide training … on the Software to new clients and help with the QA testing. The Role As the successful Technical Support Agent, you can expect your role to include: Providing software support to clients via phone and email Delivering training to clients both virtually and with travel to their more »

Technical Support Specialist/1 st Line Service Desk Engineer (Battery Storage Systems) Location: Fully onsite at the GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX. Salary: £23k pa, rising to £24k after probation (plus performance bonus scheme) Job Type: Permanent, 37.5 hours per week, Monday … which allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious money. Through remote support, youll be providing resolutions from inbound support requests to ensure that all products (hardware and software) are running at optimum efficiency. Sound good … Then join us in empowering energy freedom for all! Key Accountabilities: First point of contact for customer and installer support via phone, email and live chat to assist with technical and product-based issues. Identify and assess the needs of a customer/installer to achieve maximum satisfaction more »

Siemens Energy AGT (Aeroderivative Gas Turbines) are excited to be hiring for a Regional Technical Supports Engineer to join our friendly and knowledgeable team. A Snaspshot of Your Day Working with Siemens Energy aero-derivative gas turbines (AGT) based at our facility in Warwick,as a technical support … well as supporting the development and implementation of longer term solutions alongside your engineering colleagues. How Youll Make an Impact Take ownership for the technical matters relating to the support of the customers you are assigned to, including scheduled and un-scheduled activities and issues. Investigate and resolve … technical issues in a timely yet safe manner, supporting the return to service of critical infrastructure equipment. Engage with a range of functions across the business to deliver excellent support to your customers. Identify opportunities for business development with customers, and provide technical leadership on such matters. more »

Overview: Working with our client, a leading supplier of specialist equipment and systems for the plastic industry, we are looking for a Technical Sales Support to join their team to support continued business growth. Remit: This position will suit someone with a strong technical background within … Extensive training will be provided both in the UK and European HQ and there is scope for the right person to progress into a technical sales position in the future Role: As Technical Sales Support you will provide customers with technical support providing advice and … solutions Providing installation, servicing and technical support from the office Conducting customer visits to ensure customer satisfaction and support with any issues Work closely with the GM and sales team to provide sales support and after care for customers Handle incoming calls from customers with queries more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, A... more »

Fantastic opportunity to join a well-established company in Coventry as an External Technical Support and Training Manager! This opportunity is to be involved in the developmental and trial stages for latest product offerings along with developing and implementing the business strategic intent of a future service proposition more »

Graduate Technical Support (Engineering/Lighting) Redditch - Birmingham £23,000 - £28,000 + Progression Opportunities + Training + Company Pension + Performance Based Bonus + Life Insurance Are you a Graduate from an Engineering or Electrical background that wants to join a continually growing company with unparalleled progression more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, Architects … Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support … ducts, valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not more »

their field. They have rapidly grown since establishing 5 years ago, this opportunity is to join their customer services team. You will gain a technical knowledge of their products and support customers through their sales journey. This position is full time Monday-Friday 8am-4pm in the office. … The ideal candidate would have been in a role which required a technical knowledge previously and have experience within a customer service role. Key Duties and Responsibilities: Provide expert technical advice and troubleshooting support to customers via email and online chat platforms regarding products. Assist customers in … selecting the right products based on their specific needs and applications. Actively participate in online forums and groups to answer questions, provide technical insights, and foster a positive brand image. Analyse and interpret technical data and documents. Resolve customer inquiries efficiently and accurately, ensuring high levels of customer more »

Technical Engineer/Service Engineer/Technical Support Engineer required to join a leading pump manufacturer. The successful Technical Engineer/Service Engineer/Technical Support Engineer will be office-based, providing customers and engineers with telephone technical support as well as more »

French speaking Technical Support Advisor - Part time - 19 hours a week - Coventry based client. Hours and days of work are: Monday 8am - 12pm (4 hours) Tuesday 8am - 12pm (4 hours) Wednesday 8am - 12pm (4 hours) Thursday 8am - 12pm (4 hours) Friday 8am - 11am (3 hours) This is a more »

Siemens Energy AGT (Aeroderivative Gas Turbines) are excited to be hiring for a Regional Technical Supports Engineer to join our friendly and knowledgeable team. A Snaspshot of Your Day Working with Siemens Energy aero-derivative gas turbines (AGT) based at our facility in Warwick,as a technical support more »

A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into … projects. Technical Support Manager Position Overview Oversee the installation, maintenance, and ... more »

Engineering Technical Support (Office) £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing electro-mechanical machinery or within a remote technical troubleshooting position? Are you looking more »

Triage team reporting to the IT Service Desk Manager, the post holder will provide a responsive, customer focussed service, providing extensive 2nd Level IT Support to trust users and stakeholders as directed. Much of the work required of this position requires triaging incidents, owning escalations and managing incoming problems … from an early stage through to completion. The post holder will provide 2nd line support to all users of NCRS systems and all other nominated core patient or other non-clinical applications. Main duties of the job * Day to day management and monitoring of ITBM support queue within … Serve Portal logged incidents and requests, updating and/or closing tickets and providing confirmation to the customer as required. * Provide senior Service Desk support within the IT Service Centre Team to ensure delivery of an efficient and reliable IT customer centric service to the Trust, utilising advanced customer more »

will include work at the companies site, some UK and some overseas travel to visit customers - please ask for further information. The role includes technical challenges and customer interaction, working as part of a customer facingengineering team. Full product training is available. THE ROLE: The successful candidate will provide … technical support to customers fromthe office/workshop base as well as factory acceptance testing, installation, commissioning, diagnostic and service work. This will include: - Customer technical support by phone,email and video. - Off site and on site faultfinding/diagnosis,problem solving and service work. - Preparation … installation,commissioning and on-going support of equipment and bespoke turn-key projects. - Providing responsiveadvice and trainingto customers on equipment operation and maintenance (after product training). CANDIDATE: To apply you will need: - A good electro-mechanical electrical background with hands-on experience of industrial electrical systems and able more »

Junior/Trainee IT Support/Technical Support Stamford Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT Support/Technical Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in … technical systems A strong work ethic, happy to work in a team environment You may be working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest more »

provider of specialist EPoS systems to the independent retail sector. Their dominant position in the industry is largely down to their best-in-class support, delivered by the passionate, talented in-house support team. Scout Recruiting is now recruiting on their behalf for a Technical Support … Linux (Debian) and MySQL and this is a great opportunity for those with skills or an interest in these areas. Every member of the support team also receives direct support from their colleagues, supervisors and management, so a problem for you can be solved by all. They are … software systems You will need to learn applications and seek ways to improve the reliability and performance of the systems Responsible for the customer support of systems Remotely connecting to customer sites to repair problems Telephone customers and talk through certain functions, and explain the causes and solutions to more »

Technical Support Agent - Permanent Monday to Friday, 9am-5pm (including out of offices 1 week in approx. 6) Are you a motivated and technical individual who is looking to work for a well-established company that offer excellent training and skill development opportunities? We are recruiting for … a Technical Support Agent on a full-time permanent basis. You will be working directly with customers to educate them on features and carry out remote remedial work for the company's software. Areas of responsibility include: Answer calls and emails to resolve technical issues by remotely more »

Technical Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment is required for a well-established company based in Ross-on-Wye, Herefordshire. SALARY: up to £45,000 per annum (depending … to the office in Ross-on-Wye, Herefordshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within … an ITIL environment. Working as a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer you will join the Companys international team of IT Specialists who support more than 20,000 employees at 170 locations worldwide. As the Technical Support Engineer/IT Systems more »

itle: Technical Support Operative Reporting to: Group Technical Manager Salary: £23K - £25K Main Purpose of Job: Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication. Main Responsibilities: - Support commercial engineers, end users, and potential more »

Technical manager (construction/building surveying) East Midlands £49'000- Car Allowance + Excellent pension + Hybrid working + Great work life balance + 44 days holiday Are you currently in a technical role within the construction industry such as building surveyor, asset management or construction project manager … public sector or housing associations. This is a brilliant role for someone to work in a role where you will be seen as the technical expert whilst being given the opportunity to develop your skills sets and progress your career. The role: *Take responsibility for the successful delivery of … identify contractors and suppliers with the best capability to deliver construction based projects. *Home based role covering the Midlands area. The person: *Have a technical experience from a construction background *Candidates can have a surveying, asset management or construction project management background etc *Have had exposure to local authorities more »

Fantastic opportunity to join a well-established company in Coventry as an External Technical Support and Training Manager! This opportunity is to be involved in the developmental and trial stages for latest product offerings along with developing and implementing the business strategic intent of a future service proposition … offering. Interaction with key people in the business to further develop the external and internal technical support function to B2B customers and provide technical and installer training. The type of products and business this is, is a leading provider of smoke, heat and carbon monoxide detectors to … bonus on top Monday to Friday 9 - 5.30 Must be able to drive and have own car Main Duties; o Develop and implement field support and training strategies, policies, and procedures to meet organisational goals and objectives. o Using a variety of training and troubleshooting techniques ensuring the customer more »

This Technical Support Engineer role offers a unique opportunity to work in a growing and innovative company within a traditionally archaic industry. While big players in the market are slow to innovate, this company is committed to bringing groundbreaking products to market. Over the past three years, the … stands apart from typical corporate roles. Employees enjoy the freedom to shape their roles, contribute ideas, and see their suggestions implemented. In addition to technical support, you will be responsible for the development, testing, and integration of new camera systems, IoT (4G Routers), and software products, resolving faults … with industry trends and onboarding new hardware products. Additionally, you will manage helpdesk tickets from initiation to resolution, provide fault-finding assistance, and general technical support to customers. You will also create and deliver technical training for engineers and customers, provide onboarding guidance, and ensure effective communication more »

Templegate Recruitment Specialists in Financial Services Recruitment Position: IFA Technical Sales Support Location: Edgbaston, Birmingham (office-based) Benefits: Complimentary parking Lunch provided Pension plan Examssupport Sick pay coverage 25 days of annual leave, plus bank holidays Salary: £28,000 - £34,000 depending on experience and qualifications About the … Company: Currently, we are seeking a Technical Sales Support/Paraplanner to bolster the team of a reputable chartered firm. In this role, you will provide crucial support to a Financial Planner, focusing on the technical aspects of client meetings, including review completion, analysis, opportunity identification … composition. A comprehensive understanding of pre and post-retirement planning, investments, and taxation is paramount for success in this role. Key Responsibilities as a Technical Sales Support: Effectively articulate and fulfill the Financial Planner's requirements through thorough questioning and comprehension. Conduct gap analyses and analyse information on more »