17 of 17 Permanent Customer Service Jobs in Milton Keynes

Company description: SGB Job description: Job Title: IT Service Desk Analyst Salary: Starting from £25,000 Location: Milton Keynes – Hybrid working Hybrid working Enhanced parental leave Eligibility to annual bonus scheme Access to a fantastic loan car scheme 25 days annual leave plus bank holidays Competitive pension 4x basic … salary life assurance Why our IT Service Desk department? A quote from the hiring manager: “Our Service Desk thrives on a collaborative and supportive culture where everyone's ideas are valued. Our team is focused on delivering flawless IT services to our colleagues and is committed to staying ...

established Managed Service Provider based in Milton Keynes for over 18 years is looking for an additional 1st Line IT Support Engineer to join our growing team. You will be working alongside a team of 8 experienced engineers providing IT support to a wide range of business clients. This … friendly environment where engineers are encouraged to expand their technical knowledge and progress their careers. Candidates must be comfortable working in a busy Managed Service Provider environment managing multiple support tickets simultaneously. Our clients use a wide range of technologies including Microsoft 365, Windows environments, networking infrastructure and cloud ...

drive clarity rather than just document it. The Role Own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, with a configuration-over-customisation approach and clear governance from the outset. Lead the consolidation of two existing D365 CE instances, including … pipelines. What We're Looking For Must-have: 3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM). Deep functional knowledge of D365 CE modules, particularly Sales, Customer Service, and Marketing. Strong Power Platform capability across Power Apps ...

month Industry: FinTech SaaS Why: Huge growth potential and a scaling business Do you have experience in a Software Support, Application Support, or Service Desk role? Do you have a customer first approach to resolving customer issues? Do you want to join a scaling business that … collaborative, fast-paced team of professionals that utilizes their technical expertise and advanced product knowledge to provide innovative solutions to a growing customer base. The products are critical to the success of our customers’ business operations and they depend on the this support team to be responsive, creative ...

month Industry: FinTech SaaS Why: Huge growth potential and a scaling business Do you have experience in a Software Support, Application Support, or Service Desk role? Do you have a customer first approach to resolving customer issues? Do you want to join a scaling business that … collaborative, fast-paced team of professionals that utilizes their technical expertise and advanced product knowledge to provide innovative solutions to a growing customer base. The products are critical to the success of our customers’ business operations and they depend on the this support team to be responsive, creative ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … users, ensuring maintenance and service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with ...

products. In addition to having excellent support skills, you will have experience helping guide an IT Support team with providing a ‘Best in Class’ service to the Group 1 Automotive business. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge … Provide remote and in-person IT Operations support for users across Group 1 sites. Manage and resolve IT service tickets promptly, keeping detailed updates. Set up, maintain, and troubleshoot PCs, mobile devices, printers, and office equipment. Support hardware rollouts, onboarding/offboarding, and user access requests. Work with ...

services. Strong PowerShell and automation skills. Good understanding of ITIL, ISO/IEC27001, Cyber Essentials Plus, and security best practice. Excellent troubleshooting, communication, and customer service skills. What you'll do Support and maintain secure infrastructure and cloud services. Investigate and resolve complex incidents within SLA. Monitor capacity … performance, and service availability. Create documentation, SOPs, and improvement proposals. Support resilience, lifecycle management, and continuous service improvement. Please apply now. ...

Field Service Engineer Wanted Immediate Start! Nationwide (Field-Based) | Salary: £32,000 £42,000 DOE Permanent, Full-Time Are you an experienced Access Control or Security Systems Engineer? Regional Recruitment are recruiting for a Field Service Engineer to join a professional and growing technology services provider. This … customer-facing, field-based role requiring a reliable, self-sufficient individual who can work independently across multiple client sites nationwide. You will be responsible for the installation, commissioning, servicing, and maintenance of access control and security systems, ensuring high standards of workmanship, technical accuracy, and customer satisfaction ...

high standard and handed over to the client in a professional manner. Main Tasks and Responsibilities: Design and commission Audio-Visual solutions to meet customer requirements. Producing an equipment list of everything required for the solution specified. Produce schematics and technical documentation. Attending meetings with business development managers, acting … allowance and benefits. Your skills and experience Minimum of 2 years in a similar role. Minimum of 2 years working in a customer facing role. Good knowledge of AV technologies, including Digital Signage, VC and UC. An ability to communicate technical information to non-technical staff across all levels ...

support of the Trust's Electronic Patient Record (eCARE) System and its optimisation. o Ensure that a consistent and quality eCARE technical support service is provided to all users, this may require the identification and resolution of complex problems with the support of eCARE Development Manager. o Contribute towards … sound analytical and problem-solving skills Ability to form excellent relationships and influence and negotiate effectively in order to deliver results and commitment to customer service Ability to prioritise activities of self-based on changing requirements and circumstances Commitment to CPD personally. Manage different (sometimes conflicting) needs/ ...

Employee Owned Trust and strives to continually provide industry-leading excellence for both employees and customers. The sound technical advice, speedy delivery and excellent customer service for which it is renowned, all contribute hugely to building its customers trust and loyalty. Job Role Working as part … distributors, youll be responsible for the upkeep of several brands portfolios. Working closely with teams internally, you'll be helping to continually improve the customer experience, attract new customers, retain existing ones and support the companys position of 'experts in networks' within the industry. (Training and support will ...

37.5 per week, Monday – Friday ** The Role – Technical Support Engineer, Medical Pathology Analysers This market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for: Providing technical support and first line technical fixes via telephone and by using connectivity tools Supporting customers with technical … issues on a range of medical diagnostic analysers Guiding users through troubleshooting via phone and video calls Escalating unresolved technical issues to the Field Service Engineering team Your Background – Technical Support Engineer, Medical Pathology Analysers To succeed in this exciting role, you must be able to demonstrate: A competent ...

Service Desk Engineer - 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, fully office based so must live local! This includes night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days … nights) We are looking for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability ...

Operations Manager Remote with Customer Site Visits £65,000 - £70,000 + Bonus & Benefits We're looking for an experienced NOC Operations Manager to lead the Network Operations Team and play a key role in managing and evolving a complex, multi-platform IT environment supporting customers across Finance, Manufacturing … Retail and other sectors. This is a remote-first opportunity with occasional travel to company and customer sites, giving you the flexibility to work from home while remaining hands-on with cutting-edge infrastructure and technologies. What you'll be doing You'll lead the NOC team, ensuring ...

continuous improvement . The role is also responsible for building and maintaining effective relationships with operational functions to deliver a seamless end-to-end service, while managing operational quality performance indicators (KPIs) across both onshore and BPO teams. In addition, the role ensures that operational processes remain compliant with … business requirements and regulated industry standards, helping to maintain quality , efficiency , and regulatory integrity across service delivery . Responsibilities People management aligned with the HR processes and procedures.? Carry out regular skills analysis to identify training requirements to support individual development and succession planning.? Manage the quality assurance scorecard ...

communication skills Ability to manage workload and deliver to deadlines Commitment to continuous learning and improvement Experience (Desirable) Experience with Azure services (e.g. Functions, Service Bus, API Management) Experience building APIs (Swagger/OpenAPI) Knowledge of CI/CD pipelines and DevOps practices Experience with automated testing tools Benefits … bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary*) Simply Health plan (with upgrade options) Car salary sacrifice scheme* (*Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able ...