22 of 22 Permanent Customer Service Jobs in Milton Keynes

Field Service Helpdesk Specialist Location: Remote - UK Employment: Full-time, Permanent Salary: Competitive We're looking for a Field Service Helpdesk Specialist to join a busy technical service team supporting customers across the UK. This is a fully remote opportunity combining first-line technical support, customer service and field engineer coordination. You'll play a key role in ensuring technical issues are diagnosed quickly, engineers are deployed effectively and customers are kept informed throughout the process. THE ROLE Your responsibilities will include: * Receiving, logging and prioritising incoming service calls, emails and support tickets ...

exceptional experiences while managing complex day-to-day activities. As part of their continued growth, they are now looking to appoint a Head of Customer Support to lead their customer-facing support function and play a key role in shaping the customer experience across the business. This … hands-on leadership role, ideal for an experienced customer support professional who enjoys developing people, improving processes and acting as the bridge between technical teams and customers. About the opportunity: You'll take ownership of the customer support operation, leading a team that provide frontline support, dedicated account ...

proactive Software Quality Assurance Manager to join our team. You will work closely with the Head of Quality & Analysis, Chief Technology Officer, IT Service Manager and Project Managers. The ability to communicate effectively and engage with customers and the wider team is critical. You will be the primary point … requirements placed on the company, including the government’s Cyber Security Model version 4 (CSMv4). Digital Sensitivity Review The Digital Sensitivity Review (DSR) service is an AI innovation led data toolset and service, developed by SVGC Ltd and being run in partnership with FCDO Services, for identifying ...

Role Title: Service Desk Analyst Duration: 12 month contract Location: Milton Keynes. Fully onsite. Either 8-4pm or 10-6pm Rate: up to £178.85 p/d Umbrella inside IR35 Role purpose/summary The Service Desk is a key IT function and delivers the leading … practice, customer-focused approach defined by VWFS' IT Services Strategy to all in VWFS UK, VW Bank Ireland and the retail network, with associated high levels of service and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal ...

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service ...

contract until February 2027 with the opportunity to go permanent Industry: Software Development/Technology What You’ll Be Doing: Support the processing of customer orders and invoices, ensuring information is accurate and up to date. Monitor incoming support requests and direct them to the appropriate teams. Help maintain … efficient customer service processes by ensuring enquiries are handled promptly. Keep internal records, systems, and documentation updated and organised. Provide day-to-day administrative support across different areas of the business. Work closely with colleagues to help coordinate operational activities. Identify and escalate any issues that may impact ...

befulfilling and fun! We are committed to our customers, employees, and thecommunities where we live. We are looking for motivated, enthusiastic team players withgreat customer service skills to provide consultative, implementation, systemsupport, and professional services to a portfolio of assigned Yardiclients! What you will do Advise and institute … business and operationalneeds and goals Collaborate internally with analysts, designers,programmers, sales, and marketing with a focus on meeting client needs andmaintaining high-level customer service standards; complete special projectsrelated to department training and client support; and perform other Yardiduties as assigned What you need to have Bachelor ...

report locally out of any of the SHI UK locations.**Role Description***Include but not limited to;** Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.* Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization.* Collaborate … maximum uptime.* Use network tools for administration, maintenance, automation, and visualization reporting.* Provide support services to customers for specific IT related issues.* Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.* Configure Network equipment and execute changes while ...

manage, look after, and develop financial products. Possible Tasks within this role Qualification requirements Skills Agile Methodology Analytical Thinking Banking Communication Skills Conflict Management Customer Experience Management Customer Service Cybersecurity Decision-making Skills Digital Literacy Problem Solving Regulatory Compliance Management Taking Initiative Location: Milton Keynes, GB, MK14 ...

teams, building long-term partnerships and helping them deliver their digital transformation goals. With teams across the UK, we're known for our exceptional customer service, technical expertise and fast-paced delivery. About the Role We're looking for an experienced Project Manager to lead the successful delivery … installation projects for key customer accounts. You'll manage multiple projects from planning through to completion, ensuring they are delivered on time, within budget and to the highest standard. Alongside project delivery, you'll build strong client relationships, lead project teams and collaborate with stakeholders across the business ...

regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal ...

TOGAF or equivalent 7+ years in Solution Architect role 7+ years Dynamics CRM Configuration/customisation 7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Solution design with Critical thinking Configuration/customisation along with Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English ...

Microsoft certificationsCloud solution certificationsTOGAF or equivalent7+ years in Solution Architect role7+ years Dynamics CRM Configuration/customisation7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal)Solution design with Critical thinking Configuration/customisation along with Testing and debuggingDevelopment tools (Visual Studio)Excellent interpersonal skillsEnglish as primary ...

architecture and business requirements. The role requires 5+ years in JS, C#, .NET, SQL, PowerApps, and deep Dynamics CRM experience across CRM, Marketing, and Customer Service. Remote delivery, DevOps practices, and a degree with MS Dynamics CRM certifications are preferred. #J-18808-Ljbffr ...

Yardi is a global software company that provides property management solutions. We are seeking motivated team players with strong customer service to deliver consultative, implementation, system support, and professional services to a portfolio of Yardiclients. You will advise on best practices, support end-users in daily operations … knowledge expert for application areas. This role emphasizes collaboration, problem-solving, and client-focused service in a fast-paced environment. #J-18808-Ljbffr ...

water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to work across IMSERV's Customer Experience, Data and Intelligence, and Commercial departments, translating business challenges, customer needs and operational processes into clear and actionable requirements that teams can confidently build … IMSERV's services for new and existing clients and prospects. A key part of the role will be working closely with operational, commercial and customer-facing teams to understand their requirements, identify dependencies and recognise where changes within one department may have an impact across other areas ...

commercial bids and propositions to help roll out IMSERV Astral to new and existing clients, while working closely with IMSERVs operations, IT, commercial and customer-facing teams to assess dependencies and understand the potential impact of new requirements across the business. This is not a traditional requirements-gathering role. … Responsibilities Work with the Product Director and Technical Architect to understand and translate market needs into detailed product requirements, engaging IT, operations, commercial and customer-facing teams to draw out and challenge business processes to ensure the target outcomes can be delivered effectively, including structured stakeholder and customer ...

will own the code throughout the entire product lifecycle, building an understanding of the market intent and tuning our outputs in conjunction with customer usage data to ensure success. Responsibilities Write code and associated unit tests and documentation, plus resolve bugs as needed Update on progress as part … SOLID Experience in building APIs with Swagger or Open API Has built applications using one or more of the following Azure PaaS Services: Azure Service Bus Azure Functions Azure API Management (APIM) Azure Logic Apps Azure Data Factory Written CI/CD, build and deployment pipelines using Azure DevOps ...

will own the code throughout the entire product lifecycle, building an understanding of the market intent and tuning our outputs in conjunction with customer usage data to ensure success. Responsibilities Write code and associated unit tests and documentation, plus resolve bugs as needed Update on progress as part … bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary*) Simply Health plan (with upgrade options) Car salary sacrifice scheme* (*Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we\'re committed to building a team where everyone feels valued, respected and able ...

secure-by-default platform design: Key Vault, managed identities, RBAC and least privilege. Has owned monitoring, backup and disaster recovery for a live service (Application Insights, Log Analytics), including responding to and resolving incidents. Has worked in an Agile SCRUM team and is familiar with the associated ceremonies … Azure Administrator) or AZ-400 (DevOps Engineer Expert). Has run or supported one or more of the following Azure PaaS services: o Azure Service Bus o Azure Functions o Azure API Management (APIM) o Azure Logic Apps o Azure Data Factory/Synapse/Microsoft Fabric Enough C# ...

secure-by-default platform design: Key Vault, managed identities, RBAC and least privilege. Has owned monitoring, backup and disaster recovery for a live service (Application Insights, Log Analytics), including responding to and resolving incidents. Has worked in an Agile SCRUM team and is familiar with the associated ceremonies … Azure Administrator) or AZ-400 (DevOps Engineer Expert). Has run or supported one or more of the following Azure PaaS services: o Azure Service Bus o Azure Functions o Azure API Management (APIM) o Azure Logic Apps o Azure Data Factory/Synapse/Microsoft Fabric Enough C# ...