Customer Service Jobs in Milton Keynes

Customer Service
Buckinghamshire > Milton Keynes

The following table provides summary statistics for permanent job vacancies advertised in Milton Keynes with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 20 30 57
Rank change year-on-year +10 +27 -11
Permanent jobs citing Customer Service 85 53 49
As % of all permanent jobs advertised in Milton Keynes 8.12% 6.80% 4.97%
As % of the Processes & Methodologies category 9.49% 7.08% 5.26%
Number of salaries quoted 45 49 40
10th Percentile £24,500 £24,500 £21,250
25th Percentile £25,000 £27,500 £23,781
Median annual salary (50th Percentile) £32,500 £31,000 £28,250
Median % change year-on-year +4.84% +9.73% -14.39%
75th Percentile £38,750 £37,500 £41,057
90th Percentile £57,500 £49,250 £44,125
Buckinghamshire median annual salary £32,500 £31,000 £28,500
% change year-on-year +4.84% +8.77% -12.31%

All Process and Methodology Skills
Milton Keynes

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 896 749 932
As % of all permanent jobs advertised in Milton Keynes 85.58% 96.15% 94.62%
Number of salaries quoted 614 490 618
10th Percentile £31,000 £28,908 £27,750
25th Percentile £40,000 £35,000 £38,750
Median annual salary (50th Percentile) £50,000 £52,500 £52,500
Median % change year-on-year -4.76% - +9.38%
75th Percentile £60,000 £67,500 £65,000
90th Percentile £78,750 £80,125 £77,500
Buckinghamshire median annual salary £45,000 £52,500 £52,500
% change year-on-year -14.29% - +5.00%

Customer Service
Job Vacancy Trend in Milton Keynes

Job postings citing Customer Service as a proportion of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Customer Service in Milton Keynes

Customer Service
Salary Trend in Milton Keynes

3-month moving average salary quoted in jobs citing Customer Service in Milton Keynes.

Salary trend for Customer Service in Milton Keynes

Customer Service
Salary Histogram in Milton Keynes

Salary distribution for jobs citing Customer Service in Milton Keynes over the 6 months to 17 May 2024.

Salary histogram for Customer Service in Milton Keynes

Customer Service
Co-occurring Skills and Capabilities in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (12.94%) Microsoft Exchange
1 11 (12.94%) SharePoint
Applications
1 10 (11.76%) Microsoft Office
2 6 (7.06%) Microsoft Excel
3 2 (2.35%) Microsoft PowerPoint
Business Applications
1 4 (4.71%) Dynamics CRM
Cloud Services
1 15 (17.65%) Azure
2 11 (12.94%) Microsoft 365
3 9 (10.59%) OneDrive
4 7 (8.24%) Entra ID
4 7 (8.24%) Power Platform
5 4 (4.71%) Azure DevOps
5 4 (4.71%) Dynamics 365
5 4 (4.71%) Power Automate
6 3 (3.53%) Taleo
7 2 (2.35%) AWS
7 2 (2.35%) GCP
8 1 (1.18%) Cloud Computing
Communications & Networking
1 5 (5.88%) DNS
2 2 (2.35%) TCP/IP
3 1 (1.18%) BGP
3 1 (1.18%) Firewall
3 1 (1.18%) VoIP
Database & Business Intelligence
1 7 (8.24%) Amazon RDS
2 4 (4.71%) SQL Server
3 3 (3.53%) Power BI
3 3 (3.53%) Relational Database
4 1 (1.18%) DB2
4 1 (1.18%) NoSQL
General
1 30 (35.29%) Social Skills
2 11 (12.94%) Legal
3 9 (10.59%) Retail
4 8 (9.41%) Manufacturing
4 8 (9.41%) Marketing
5 4 (4.71%) Documentation Skills
5 4 (4.71%) Finance
6 3 (3.53%) Games
6 3 (3.53%) Law
6 3 (3.53%) Presentation Skills
6 3 (3.53%) Telecoms
7 1 (1.18%) Analytical Skills
7 1 (1.18%) Military
7 1 (1.18%) Wearables
Job Titles
1 31 (36.47%) Analyst
2 18 (21.18%) Support Analyst
3 13 (15.29%) Service Analyst
4 9 (10.59%) 2nd Line Support
4 9 (10.59%) Applications Support
4 9 (10.59%) Applications Support Analyst
4 9 (10.59%) IT Support
5 8 (9.41%) CCTV Operator
5 8 (9.41%) IT Analyst
5 8 (9.41%) Service Desk Analyst
5 8 (9.41%) Support Engineer
6 7 (8.24%) 2nd Line Engineer
6 7 (8.24%) 2nd Line Support Engineer
6 7 (8.24%) Help Desk Support
7 5 (5.88%) Help Desk Support Analyst
7 5 (5.88%) IT Operations Analyst
7 5 (5.88%) IT Support Specialist
7 5 (5.88%) IT Technician
7 5 (5.88%) Operations Analyst
7 5 (5.88%) Support Specialist
Libraries, Frameworks & Software Standards
1 4 (4.71%) .NET
1 4 (4.71%) HTML5 Canvas
2 1 (1.18%) CSS
2 1 (1.18%) HTML
Miscellaneous
1 9 (10.59%) Smartphone
2 8 (9.41%) CCTV
3 4 (4.71%) Foreign Exchange (FX)
3 4 (4.71%) Management Information System
3 4 (4.71%) Product Ownership
4 1 (1.18%) Distributed Denial-of-Service
4 1 (1.18%) Driving Licence
4 1 (1.18%) Onboarding
4 1 (1.18%) Social Media
Operating Systems
1 15 (17.65%) Windows
2 9 (10.59%) Android
2 9 (10.59%) Apple iOS
2 9 (10.59%) Windows 10
3 4 (4.71%) Windows Server
Processes & Methodologies
1 44 (51.76%) Problem-Solving
2 29 (34.12%) ITIL
3 14 (16.47%) Service Delivery
4 11 (12.94%) Customer Experience
5 9 (10.59%) ITSM
6 8 (9.41%) Agile
6 8 (9.41%) Decision-Making
6 8 (9.41%) Logistics
7 7 (8.24%) Benchmarking
7 7 (8.24%) Creative Thinking
8 5 (5.88%) DevOps
9 4 (4.71%) Business Transformation
9 4 (4.71%) CRM
9 4 (4.71%) Scrum
9 4 (4.71%) Stakeholder Management
9 4 (4.71%) Unit Testing
10 3 (3.53%) Business Intelligence
10 3 (3.53%) Data Entry
10 3 (3.53%) ETL
10 3 (3.53%) Time Management
Programming Languages
1 16 (18.82%) SQL
2 12 (14.12%) JavaScript
3 4 (4.71%) C#
4 2 (2.35%) PowerShell
5 1 (1.18%) C++
5 1 (1.18%) Java
5 1 (1.18%) Python
Qualifications
1 29 (34.12%) DV Cleared
1 29 (34.12%) NVQ Level 3
1 29 (34.12%) Security Cleared
2 4 (4.71%) Cisco Certification
3 3 (3.53%) Degree
4 2 (2.35%) Computer Science Degree
4 2 (2.35%) DBS Check
Quality Assurance & Compliance
1 5 (5.88%) SLA
2 3 (3.53%) GDPR
3 2 (2.35%) Accessibility
System Software
1 13 (15.29%) Active Directory
2 7 (8.24%) Hyper-V
3 2 (2.35%) Virtual Desktop
Systems Management
1 2 (2.35%) Microsoft Intune
Vendors
1 48 (56.47%) Microsoft
2 7 (8.24%) Citrix
3 4 (4.71%) Cisco
4 3 (3.53%) Salesforce
5 1 (1.18%) Blue Prism
5 1 (1.18%) Facebook
5 1 (1.18%) Google
5 1 (1.18%) IBM
5 1 (1.18%) TSYS