Customer Service Job Trends in Milton Keynes

Customer Service
Buckinghamshire > Milton Keynes

The table below provides summary statistics and salary benchmarking for jobs advertised in Milton Keynes requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 45 25 17
Rank change year-on-year -20 -8 +4
Permanent jobs citing Customer Service 14 31 57
As % of all permanent jobs in Milton Keynes 2.27% 8.96% 8.52%
As % of the Processes & Methodologies category 2.62% 9.57% 9.53%
Number of salaries quoted 9 26 24
10th Percentile £26,000 £26,750 £27,500
25th Percentile £30,000 £32,901 £27,875
Median annual salary (50th Percentile) £35,000 £40,000 £38,174
Median % change year-on-year -12.50% +4.78% +46.82%
75th Percentile £37,250 £60,000 £47,935
90th Percentile £39,550 - £57,500
Buckinghamshire median annual salary £36,000 £47,500 £38,849
% change year-on-year -24.21% +22.27% +41.27%

All Process & Methodology Skills
Milton Keynes

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Milton Keynes.

Permanent vacancies with a requirement for process or methodology skills 534 324 598
As % of all permanent jobs advertised in Milton Keynes 86.41% 93.64% 89.39%
Number of salaries quoted 353 229 410
10th Percentile £35,000 £31,678 £31,250
25th Percentile £45,000 £45,000 £41,250
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -
75th Percentile £71,250 £73,750 £65,000
90th Percentile £87,000 £92,000 £77,500
Buckinghamshire median annual salary £50,000 £57,500 £52,500
% change year-on-year -13.04% +9.52% -4.55%

Customer Service
Job Vacancy Trend in Milton Keynes

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Milton Keynes.

Customer Service job vacancy trend in Milton Keynes

Customer Service
Salary Trend in Milton Keynes

Salary distribution trend for jobs in Milton Keynes citing Customer Service.

Salary distribution trend for jobs in Milton Keynes citing Customer Service

Customer Service
Salary Histogram in Milton Keynes

Salary distribution for jobs citing Customer Service in Milton Keynes over the 6 months to 13 January 2026.

Salary histogram for Customer Service in Milton Keynes

Customer Service
Co-Occurring Skills & Capabilities in Milton Keynes by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (7.14%) Microsoft Exchange
1 1 (7.14%) SharePoint
Applications
1 1 (7.14%) Microsoft Office
Cloud Services
1 3 (21.43%) Microsoft 365
2 2 (14.29%) Azure
2 2 (14.29%) Power Platform
3 1 (7.14%) Azure DevOps
3 1 (7.14%) Entra ID
3 1 (7.14%) OneDrive
3 1 (7.14%) Power Automate
3 1 (7.14%) SaaS
Communications & Networking
1 2 (14.29%) Broadband
2 1 (7.14%) DHCP
2 1 (7.14%) DNS
2 1 (7.14%) TCP/IP
2 1 (7.14%) VPN
2 1 (7.14%) Wi-Fi
Database & Business Intelligence
1 2 (14.29%) Power BI
2 1 (7.14%) Amazon RDS
Development Applications
1 1 (7.14%) JIRA
General
1 3 (21.43%) Social Skills
2 2 (14.29%) Marketing
2 2 (14.29%) Organisational Skills
3 1 (7.14%) Finance
3 1 (7.14%) Legal
3 1 (7.14%) Manufacturing
Job Titles
1 4 (28.57%) Analyst
1 4 (28.57%) Consultant
1 4 (28.57%) ICT Consultant
2 3 (21.43%) Senior
2 3 (21.43%) Senior Consultant
3 2 (14.29%) 2nd Line Support
3 2 (14.29%) Coordinator
3 2 (14.29%) IT Analyst
3 2 (14.29%) Service Analyst
3 2 (14.29%) Service Desk Analyst
4 1 (7.14%) 1st/2nd Line Support
4 1 (7.14%) 2nd Line Engineer
4 1 (7.14%) 2nd Line Support Engineer
4 1 (7.14%) Desktop Analyst
4 1 (7.14%) Desktop Support
4 1 (7.14%) Desktop Support Analyst
4 1 (7.14%) IT Support
4 1 (7.14%) Lead
4 1 (7.14%) Support Analyst
4 1 (7.14%) Support Engineer
Miscellaneous
1 1 (7.14%) Smartphone
1 1 (7.14%) Video Conferencing
1 1 (7.14%) Virtual Team
Operating Systems
1 3 (21.43%) Windows
1 3 (21.43%) Windows 10
2 1 (7.14%) Android
2 1 (7.14%) Apple iOS
Processes & Methodologies
1 3 (21.43%) B2B
2 2 (14.29%) Business Intelligence
2 2 (14.29%) ITIL
2 2 (14.29%) ITSM
2 2 (14.29%) Service Delivery
3 1 (7.14%) Agile
3 1 (7.14%) Asset Management
3 1 (7.14%) Coaching
3 1 (7.14%) Collaborative Working
3 1 (7.14%) Continuous Improvement
3 1 (7.14%) Customer Engagement
3 1 (7.14%) Cybersecurity
3 1 (7.14%) DevOps
3 1 (7.14%) IT Asset Management
3 1 (7.14%) Kanban
3 1 (7.14%) Logistics
3 1 (7.14%) Risk Management
3 1 (7.14%) Scrum
3 1 (7.14%) Security Patching
3 1 (7.14%) Stakeholder Management
Programming Languages
1 1 (7.14%) SQL
Qualifications
1 1 (7.14%) ITIL Foundation Certificate
1 1 (7.14%) SC Cleared
1 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 1 (7.14%) QA
System Software
1 3 (21.43%) Active Directory
2 1 (7.14%) Hyper-V
Systems Management
1 1 (7.14%) SCCM
Vendors
1 3 (21.43%) Microsoft
2 1 (7.14%) Citrix
2 1 (7.14%) Computacenter
2 1 (7.14%) McAfee