7 of 7 Permanent Service Management Jobs in the North East

DWP. Digital with Purpose. Join DWP Digital as a Senior IT Service Manager and play a vital role in delivering high-quality integration services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? This Senior IT Service Manager is part of the Integration Team within DWP Digital's Service Management function. You'll work in a fast-paced, collaborative ...

organisation an IT Asset Specialist to take on a range of activities within the Newcastle office. You will be responsible for co-ordinating digital service activities and be involves in asset, licence, contract and supplier management. This company values diversity and aim to remove barriers to create an inclusive … innovative & proactive team players who are not afraid to get stuck in. Day to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configuration management database for Newcastle based assets. Coordination of local joiners, leavers ...

Service Life Cycle Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Life Cycle Manager to join their high-performing team. As the Service Life Cycle Manager, you will own and maintain the IT Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage ...

Service Delivery Engineer Bedlington Negotiable Salary Depending on Experience Our long-standing client, leaders in their industry, are looking for a Service Delivery Engineer to join their ever-growing team! Service Delivery Engineer Roles and Responsibilities: Be the first point of contact for IT issues, following them … delivering continual improvement within communicated and well managed budgetary restrictions Once up to date join or cross lead a Virtual Team The ideal Service Delivery Engineer will: Knowledge of ITIL Service Management and process execution is a benefit Knowledge of Microsoft Windows client and server operating systems ...

work closely with customers providing technical support and maintenance to all supported IT business users, systems, hardware, and applications. As well as our Managed Service division, we also have Data & Analytics and Cyber Security specialist arms to the business, setting us apart from other IT consultancies. Overview: Rapid growth … team you will be providing expert technical support and ensuring incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Responsibilities: Providing a high level of customer service to customers via telephone, email, and customer portal. Gathering information from customers regarding ...

team, not just a great technical mind, but someone who knows how to communicate, influence, and deliver through others. This is a hands-on management role where you’ll balance technical oversight with people leadership, driving performance, collaboration, and digital innovation across the business. You’ll work closely with … systems, ensuring stability, efficiency, and compliance (GDPR, ISO27001). Collaborate with managers across departments to design and improve digital processes. Lead on IT service management, cybersecurity, and business continuity initiatives. Support the IT Director with strategy delivery and technology roadmaps. Foster a culture of teamwork, accountability, and innovation. ...

leadership roles managing platform/infrastructure services. Excellent understanding of IT Infrastructure, cloud platforms and enterprise collab tools. Strong understanding of ITIL based service management. Experience in delivering security solutions within complex and global environments. Expertise in compliance and security frameworks such as Cyber Essentials Plus. ITIL Foundation ...