2 of 2 Permanent Support Analyst Jobs in the North East

Application Support Analyst/Engineer x 2 - New Roles! £25k - £40k + Excellent Benefits Package A leading software house in central Bath requires an Application Support Analyst/Engineer to assist in delivering a first class, professional service to both internal and external customers. … team member, you will provide timely and efficient application and technical support to existing customers. Suitable candidates will have Strong experience of providing application support across a range of bespoke products. Good technical understanding of SQL databases Experience of database integrations to third party solutions Excellent verbal ...

This is an exciting opportunity to join a company within the fintech space. They are looking for an Junior Support Analyst to support clients in using their platform and services. This role combines customer support with data analysis, offering the opportunity to work closely with product … through platform features and functionality Analyse and document product issues Produce structured reports on client activity and usage trends Create and maintain FAQs and support documentation Support client onboarding and user setup Maintain accurate and high-quality client data Gather and communicate customer feedback to internal teams Maintain ...