Support Analyst Jobs in the North East

Support Analyst
England > North East

The median Support Analyst salary in the North East is £29,500 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 62 108 104
Rank change year-on-year +46 -4 -18
Permanent jobs requiring a Support Analyst 16 6 7
As % of all permanent jobs advertised in the North East 2.00% 0.32% 0.56%
As % of the Job Titles category 2.20% 0.33% 0.70%
Number of salaries quoted 16 6 7
10th Percentile - £23,500 £29,350
25th Percentile £21,250 £28,000 £33,125
Median annual salary (50th Percentile) £29,500 £30,500 £40,000
Median % change year-on-year -3.28% -23.75% +39.13%
75th Percentile £37,500 £40,938 £48,163
90th Percentile £38,325 £43,750 £53,898
England median annual salary £35,000 £35,000 £34,580
% change year-on-year - +1.21% +6.40%

All Permanent IT Job Vacancies
North East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 726 1,802 996
% of permanent jobs with a recognized job title 90.64% 95.75% 79.81%
Number of salaries quoted 397 1,448 593
10th Percentile £25,000 £27,500 £30,617
25th Percentile £26,500 £35,500 £37,500
Median annual salary (50th Percentile) £45,000 £47,500 £47,672
Median % change year-on-year -5.26% -0.36% +19.18%
75th Percentile £65,603 £62,500 £61,250
90th Percentile £77,700 £75,000 £72,500
England median annual salary £56,500 £53,000 £60,800
% change year-on-year +6.60% -12.83% +1.33%

Support Analyst
Job Vacancy Trend in the North East

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Support Analyst in the North East

Support Analyst
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Support Analyst in the North East.

Salary trend for Support Analyst in the North East

Support Analyst
Salary Histogram in the North East

Salary distribution for jobs citing Support Analyst in the North East over the 6 months to 18 May 2025.

Salary histogram for Support Analyst in the North East

Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the North East region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +46 13 £34,000 +13.33% 2
Durham +19 3 £25,000 -19.35%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North East

For the 6 months to 18 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring Support Analyst in the job title.

1 8 (50.00%) Problem-Solving
2 7 (43.75%) Incident Management
2 7 (43.75%) Agile
2 7 (43.75%) Microsoft
2 7 (43.75%) SQL
3 6 (37.50%) SLA
3 6 (37.50%) JIRA
3 6 (37.50%) ITSM
3 6 (37.50%) Law
3 6 (37.50%) Confluence
3 6 (37.50%) Root Cause Analysis
3 6 (37.50%) Microsoft 365
4 5 (31.25%) Social Skills
5 4 (25.00%) Manufacturing
6 3 (18.75%) Active Directory
6 3 (18.75%) Windows
6 3 (18.75%) Azure
6 3 (18.75%) Collaborative Working
6 3 (18.75%) Degree
7 2 (12.50%) Analytical Skills
7 2 (12.50%) Microsoft Intune
7 2 (12.50%) Microsoft Exchange
7 2 (12.50%) ITIL
7 2 (12.50%) Finance
7 2 (12.50%) Stakeholder Management
7 2 (12.50%) Mac OS
7 2 (12.50%) Retail
7 2 (12.50%) Asset Management
8 1 (6.25%) Data Analysis
8 1 (6.25%) Test Automation

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (37.50%) Confluence
2 2 (12.50%) Microsoft Exchange
Applications
1 1 (6.25%) Microsoft Excel
Cloud Services
1 6 (37.50%) Microsoft 365
2 3 (18.75%) Azure
3 1 (6.25%) Power Platform
Database & Business Intelligence
1 1 (6.25%) Power BI
1 1 (6.25%) SQL Server
1 1 (6.25%) Tableau
Development Applications
1 6 (37.50%) JIRA
General
1 6 (37.50%) Law
2 5 (31.25%) Social Skills
3 4 (25.00%) Manufacturing
4 2 (12.50%) Analytical Skills
4 2 (12.50%) Finance
4 2 (12.50%) Retail
5 1 (6.25%) Advertising
5 1 (6.25%) Documentation Skills
Operating Systems
1 3 (18.75%) Windows
2 2 (12.50%) Mac OS
3 1 (6.25%) Windows Server
Processes & Methodologies
1 8 (50.00%) Problem-Solving
2 7 (43.75%) Agile
2 7 (43.75%) Incident Management
3 6 (37.50%) ITSM
3 6 (37.50%) Root Cause Analysis
4 3 (18.75%) Collaborative Working
5 2 (12.50%) Asset Management
5 2 (12.50%) ITIL
5 2 (12.50%) Stakeholder Management
6 1 (6.25%) Business Intelligence
6 1 (6.25%) Business Process Modelling
6 1 (6.25%) CRM
6 1 (6.25%) Data Analysis
6 1 (6.25%) Decision-Making
6 1 (6.25%) ERP
6 1 (6.25%) Process Improvement
6 1 (6.25%) Project Management
6 1 (6.25%) Requirements Gathering
6 1 (6.25%) Risk Assessment
6 1 (6.25%) Scrum
Programming Languages
1 7 (43.75%) SQL
Qualifications
1 3 (18.75%) Degree
Quality Assurance & Compliance
1 6 (37.50%) SLA
System Software
1 3 (18.75%) Active Directory
Systems Management
1 2 (12.50%) Microsoft Intune
Vendors
1 7 (43.75%) Microsoft
2 1 (6.25%) Salesforce