1 to 25 of 240 Permanent Customer Service Jobs in the North West

Salesforce Service Cloud Lead

Hiring Organisation
Accenture
Location
Manchester, UK
Employment Type
Full-time
Salesforce Service Cloud LeadLocation: United Kingdom – London or ManchesterCareer Level: Senior ManagerJoin Accenture Song, a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of the Salesforce Business Group, you'll support a portfolio of clients spanning across all key industries. Helping leading organizations thrive … called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture to turbo-charge our joint business and deliver outstanding customer experiences for our clients. The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences ...

Service Desk Customer Liaison

Hiring Organisation
Belcan
Location
Macclesfield, Cheshire, United Kingdom
Employment Type
Permanent
Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison to become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact ...

Supply Chain Process Specialist

Hiring Organisation
MSS International Group
Location
Manchester Area, United Kingdom
responsible for supporting and driving process standardisation, system effectiveness and continuous improvement across MSS International's global supply chain, with a particular focus on customer service, purchasing, inventory management, sales order management, warehousing, logistics and planning. The role acts as a key business user and process specialist, ensuring … processes are clearly mapped and documented, consistently applied, and supported by accurate system parameters and master data. The Specialist works closely with Supply Chain, Customer Service, Finance, IT and warehouse teams to translate operational requirements into practical processes and system functionality, resolve process gaps, and support a single ...

Ecommerce & Customer Service Manager

Location
Manchester, England, United Kingdom
Ecommerce & Customer Service Manager Manchester BBF Up to £40,000 Full Time, Permanent Purpose of the Role To manage the website on a full-time basis, ensuring a smooth, engaging and commercially effective online shopping experience. To act as the primary point of contact for all customer service queries across the DTC channel, protecting brand reputation and customer satisfaction at every touchpoint. To work closely with the CEO and wider team to drive online sales, optimise site performance and ensure the ecommerce operation runs efficiently day to day. Key Accountabilities Manage ...

Business & Customer Support Executive

Hiring Organisation
Hiring People
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £30,000 per annum
looking for a Junior Business & Customer Support Executive to join our growing team. This would suit someone with around 1-2 years' experience in customer service, office administration, sales administration, retail or a similar environment, who is looking for their next step. What We Can Offer This … opportunity to develop your career within a growing business and gain experience across customer service, account management, sales support, ITAD operations, logistics, systems and business development. As your knowledge and confidence develop, there will be opportunities to take ownership of projects, processes and customer relationships. ...

Customer Service

Hiring Organisation
Recruitment Solutions (North West) Ltd
Location
Rochdale, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£28,000 per annum
Description We are looking for a Customer Service & Operational Sales Representative to join our Client, a growing and innovative business. This is a fantastic opportunity for a commercially minded and customer-focused individual to join a busy team, acting as the key operational link between customers … internal stakeholders while supporting the smooth execution of orders and maintaining strong customer relationships. What You’ll Be Doing: • Managing customer orders from entry through to execution, including changes, cancellations, and rebooking using the ERP system • Monitoring delivery dates, processing delivery notes, and coordinating with customers and production ...

Customer Service Representative

Hiring Organisation
Reed
Location
Knutsford, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£12.98 per hour, Inc benefits
representing a leading, innovative, technology company based in Knutsford. My client is rapidly expanding and looking to recruit on a temporary to permanent customer service frontline support advisor. Role: Customer Service Frontline Support Advisor. Location: Knutsford – 100% office based Salary: £26,437 potentially rising … small level of flexibility is required on occasion to work 14:00 – 22.30 We are seeking a dedicated and proactive Customer Service Frontline Support Advisor to deliver exceptional customer service, ensuring seamless business operations and user satisfaction. Your responsibilities will encompass monitoring an inbox, managing incidents ...

Customer Service Technician

Hiring Organisation
Time Recruitment
Location
Greater Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£26,200 - £28,000 per annum
Customer Service & Operations Advisor £26,200 - £28,000 | Stockport | Growing Tech Business | Career Progression Want a customer service role where no two days are the same? If you're the type of person who enjoys solving problems, taking ownership, and getting stuck in rather than reading … continuing to grow and offers excellent opportunities for development and progression within a supportive team environment. The Role Working as part of a small Customer Service & Operations team, you'll support customers across multiple products and be the first point of contact for a wide range of enquiries. ...

Care Navigator

Hiring Organisation
Lees Medical Practice
Location
Oldham, OL4 3BP, OL1 1NL, United Kingdom
Salary
Negotiable
practice team and serves as the first point of contact for patients. They efficiently guide patients to the right healthcare professional or service, helping to reduce unnecessary GP appointments while ensuring timely, safe access to care. Using structured protocols, Care Navigators assess patient needs via phone, online platforms … contact for patients accessing services at Lees Medical Practice and The Jalal Practice. The post holder will provide a professional, efficient, and patient-centred service, ensuring patients receive the right care, from the right person, at the right time. The Care Navigator will use care navigation principles to assess ...

Service Desk Administrator

Hiring Organisation
JANE GORSE RECRUITMENT LIMITED
Location
Oldham, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £30,000 per annum
Service Desk Administrator Oldham, Greater Manchester Up to £30,000 + Benefits Monday to Friday | 8:30am – 5:00pm Full-Time | Office Based Are you an organised Service Desk professional who thrives in a fast-paced environment and takes pride in delivering exceptional customer service? We are recruiting for an experienced Service Desk Administrator to join a well-established and growing business. This is an excellent opportunity to become part of a supportive team where you'll play a vital role in coordinating engineers, managing customer requests and ensuring service levels ...

Medical Receptionist

Hiring Organisation
Boothstown Medical Centre
Location
Manchester, M29 8RZ, United Kingdom
Salary
Negotiable
join our busy and supportive team. As the first point of contact for patients, you will play a vital role in delivering excellent customer service, handling enquiries, managing appointments, processing information accurately and supporting the day-to-day running of the practice. We are seeking someone with excellent … communication and organisational skills, a positive attitude, and a genuine commitment to providing high-quality patient care. Previous receptionist or customer service experience is desirable, although full training will be provided. At Boothstown Medical Centre, we pride ourselves on delivering compassionate, patient-centred care within a welcoming ...

Principal Service Desk Analyst

Location
Manchester, England, United Kingdom
public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. The Principal Service Desk Analyst, like theSenior and Service Desk Analyst, is there to achieve the resolution (both reactive and proactive) of problems throughout the information … incident reports, including the channelling of requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress towards service restoration. ThePrincipal Service Desk Analystis an escalation point for the Service Desk Teamand is required to deliver advanced problem resolution, working with ...

AI Solutions Business Analyst

Location
Manchester, England, United Kingdom
office) with occasional workshops and in‐person meetings Salary: Competitive, based on experience Type: This is a full‐time, permanent contract on the customer success team If interested, send a cover letter and CV to: careers@servisbot.com About the role We’re looking for a practical, customer‐focused … standard BA role where you simply gather requirements and pass them on. You’ll work with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You’ll sit between customers ...

Field Service Engineer

Hiring Organisation
Dahlia Recruitment Ltd
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
Field Service Engineer - North West/Remote with travel - Competitive Salary + car or allowance + benefits Dahlia Recruitment - Life Sciences are working in partnership with a Global Healthcare company to recruit for an experienced Field Service Engineer as the enter an exciting and challenging growth period. Having … driving license and be willing to travel. Due to continuing growth and increasing demands within the UK market we looking to recruit a field service engineer with experience in Medical Devices to join the highly successful service team. SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES: Delivery of all technical service support ...

Service Delivery Manager

Hiring Organisation
Sellick Partnership
Location
North West London, London, United Kingdom
Employment Type
Permanent
Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients. They are seeking an experienced Service Delivery Manager to lead the customer service and operational support teams. We are looking for a facilities management, property maintenance or a similar service-led environment to undertake this hands-on leadership role responsible for ensuring the smooth delivery of repairs, maintenance, servicing and project activities across both social housing and commercial contracts. ...

Customer Service & Operations Coordinator

Hiring Organisation
iO Associates
Location
Stockport, England, United Kingdom
Role: Customer Service & Operations Coordinator Salary: £26,000 to £28,000 per annum Location: Stockport Working Hours: Monday to Friday, 7.5 hours per day (between 08:00 - 17:30 on a 3-week rotating shift pattern: 08:00-16:30/08:30-17:00/… recruiting on behalf of an established technology and fleet solutions provider based in Stockport. They are seeking a proactive, highly organised Customer Service & Operations Coordinator to join their fast-paced operations team. This is a versatile role bridging customer support, operational scheduling, and partner liaison. You will ...

Head of Customer and Lending Operations

Location
Manchester, England, United Kingdom
make everyday banking simpler, fairer and more transparent. We’re a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully and hold ourselves to the highest standards, whether that’s how we engage with our customers … have one position available, which can be based in either Manchester or London. How you will contribute and key responsibilities: As the Head of Customer and Lending Operations, you will provide strategic and operational leadership across customer service and lending operations. You will set service standards ...

Sales Administrator

Hiring Organisation
Bayman Atkinson Smythe
Location
Rochdale, Lancashire, United Kingdom
Employment Type
Permanent
Salary
GBP 28,000 Annual
supportive sales team in Rochdale. This is a fantastic opportunity to join a market-leading organisation that prides itself on quality, innovation and exceptional customer service. You'll play a key role in supporting customers, internal teams and external sales representatives, helping to ensure a seamless customer experience … benefit of a 4pm finish every other Friday. THE JOB Reporting to the Sales Manager, the Sales Administrator will be responsible for delivering exceptional customer service, processing orders efficiently, and providing valuable support to the external sales team. This is a varied role that offers plenty of opportunity ...

Customer Service & Website Administrator

Hiring Organisation
NowSkills
Location
Stockport, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£26,000
Completing a Business Analyst Level 4 apprenticeship with NowSkills, our client is looking for aCustomer Service & Website Administrator Job Purpose Achieve best practice in customer service Develop systems to ensure the efficient administration of Sales. Develop website and social media platforms To deputise in the absence … Sales Manager and the Supply Manager Key Responsibilities To support sales administration and customer service to ensure delivery and customer service systems are best practice. To develop website and its associated social media platforms. To benchmark other companies and methods to support development and maximize ...

Customer Service Administrator

Hiring Organisation
Hireful
Location
Ormskirk, Lancashire, North West, United Kingdom
Employment Type
Permanent
Salary
£24,000
growing UK-based technical distribution business is seeking a Customer Service Administrator/Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication … comprehensive benefits package designed to support work–life balance and wellbeing. This includes up to 33 days' holiday (including Bank Holidays, subject to service), an Employee Rewards scheme offering flexible ‘quirky perks' such as late starts, early finishes, extended lunches, and complimentary food and drink, plus access ...

Gas Team Manager

Location
Chorley, England, United Kingdom
will do our best to accommodate your needs. A fantastic opportunity has arisen for individuals to work in the energy sector within a Managed Service environment. Our products are specifically developed to provide energy suppliers with the support they require to manage day to day data operations between themselves … team to meet and exceed the expectations of our clients through the management of back-office operations. You will ensure a high-level service, swift and easy resolution of issues through exception management and continuous improvement practices. You will people manage to meet target service levels and ensure ...

IT Apprentice

Hiring Organisation
QA
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£17,000 per annum
support contact for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. To be a proactive member of the Service Desk Team and ensure adherence … Service Desk processes and standards. Responsibilities: Provide a professional and personal first point of contact to all customers. Provide proactive first line IT Support to all customers. Ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask. Proactively contact and chase customers ...

Complaint's Specialist

Hiring Organisation
The Portfolio Group
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£27000 - £35000/annum Annual Bonus
Portfolio are proud to represent our client, a global software company, in their search for a Customer Solutions Specialist. This is an integral role for clients who have a complaint that has not yet been resolved. You will have experience of providing high levels of client care … strong customer service background to understand a clients issue and rectify it. We are looking for someone who likes to solve problems and retain customers whilst maintaining a professional manner. If you have a solid customer service background and are looking for a new challenge, apply ...

1st Line Support Analyst

Hiring Organisation
The Citation Group
Location
Wilmslow, England, United Kingdom
Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost cutting or tying people up in bureaucracy. We don’t do politics … plan is to triple the size of the business over the next few years through both organic growth and acquisitions. The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast ...

Head of Data Services

Location
Manchester, England, United Kingdom
develop and scale a Data Services function responsible for complex ETL, migration, transformation, reconciliation and data alignment projects. They will act as a senior customer-facing leader and trusted advisor, balancing customer service, commercial judgement, delivery risk, technical assurance and team motivation. Key Responsibilities Strategic Leadership … Service Development Define and execute the Data Services strategy for complex ETL, migration, reconciliation and data alignment services, aligned to L3P, Professional Services and divisional objectives. Lead Data Services transformation, ensuring the function is scalable, commercially viable and able to support both LGR and customer onboarding demand. Develop ...