6 of 6 Permanent IT Support Analyst Jobs in the North West

Junior IT Support Analyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in IT support? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we … have an exciting opportunity for a Junior IT Support Analyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The … goal is for our Operations, Care, Quality & Central Services systems to work seamlessly together to support all users and ultimately allow us to operate in a highly effective business. Main Responsibilities: Professionally handle incoming support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option More ❯

IT Support Technical Analyst Desktop Support Manchester £30K-£36K+ We are looking for a strong IT Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service … levels. Delivering IT support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems with a strong technical background around Microsoft technologies including but not limited to; Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS and File More ❯

IT Support Technical Analyst Desktop Support Manchester £30K-£36K+ We are looking for a strong IT Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service … levels. Delivering IT support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems with a strong technical background around Microsoft technologies including but not limited to; Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS and File More ❯

IT Service Analyst Macclesfield£28,000 - £36,000 DOE + Hybrid Working + Pension + Free Parking + Life Assurance Excellent opportunity for an IT professional with strong technical experience across Microsoft technologies to join a global manufacturing business offering diverse project exposure, professional development, and a supportive working environment.This company is an international leader in specialist … globe, they provide essential services to some of the world's most advanced industries and continue to invest in their technology and people.In this role, you will deliver technical support and troubleshooting within a predominantly Windows-based environment. You will manage and monitor IT infrastructure, resolve incidents and service requests in line with ITIL processes, and take part … in global projects focused on system upgrades and service improvements. You'll work with a global IT team, supporting thousands of users and ensuring a world-class service across multiple sites.The ideal candidate will have strong technical knowledge of Microsoft technologies, networking fundamentals, and backup solutions, alongside a passion for continuous improvement and excellent communication skills. The Role: Provide More ❯

IT Service Desk Analyst £28,000 - £34,000 | Macclesfield (Hybrid – 3 days onsite) Support users. Solve problems. Keep things running. You know the difference between a quick fix and a proper solution and you’ve got the experience to know when to apply each. Whether it’s a forgotten password, a printer on strike, or something … buried deep in the DNS config, you’re the one people trust to get it sorted. You’re calm under pressure, confident with users, and just as comfortable dealing with 1st line tickets as you are jumping into 2nd line troubleshooting. This is your opportunity to join a well-established IT team in Macclesfield , supporting over … users across a complex Windows environment. It’s a hybrid role with a good mix of BAU support, infrastructure monitoring, and the chance to contribute to ongoing projects. What’s in it for you? Salary : £28,000 - £34,000 (depending on experience) Location : Macclesfield - 3 days onsite, 2 days from home Tech Environment : Windows Server, Active Directory More ❯

Are you an IT support professional looking for a new challenge? Are you seeking a permanent role with excellent training and progression opportunities? In this exciting position with a leading global law firm, you’ll provide 1st and 2nd line support across a wide range of technology systems, including Microsoft Office 365, Windows 11, and specialist legal … applications. Based in their Liverpool office (with the flexibility to work from home 1 day per week), you’ll join a collaborative IT Services team in a fast-paced, supportive environment. What’s on offer: Salary circa £30,000 Competitive benefits package Excellent training and career development Hybrid working (1 day WFH per week) Exposure to varied technologies and … IT projects Your experience: 2+ years’ experience within an IT Service Desk or Deskside support role Experience supporting Office 365, Active Directory, Windows 11, and MS Exchange Knowledge of hardware support (laptops, monitors, mobile devices) Experience in a legal or professional services environment If this sounds of interest, hit APPLY now More ❯