Manchester, England, United Kingdom Hybrid / WFH Options
Infused Solutions
and third-party software integrations Developing UI forms, fields, notifications, workflows, and JavaScript server/client code Maintaining ServiceLevel Agreements (SLAs) and monitoring SLA workflows Requirements : Prior experience as a ServiceNow Developer or in a similar role Experience in implementing ServiceNow processes and functions Knowledge of LDAP/Active more »
Manchester Area, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
integrity across the business Perform testing and installation of new releases and updates Develop workflows fields and UI forms, as well as notifications Maintain SLAagreement For more information, please contact the job poster directly or apply now with an updated CV. more »
Manchester Area, United Kingdom Hybrid / WFH Options
Inventum Group
a week in the office. Salary: £25,000 - £35,000 per annum + benefits. Key Responsibilities • Complete client file reviews to monitor adherence to SLA's and internal performance standards using the internal audit database or client specific document as appropriate. • Produce audit performance reports to the QA Manager for more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Sanderson Recruitment Plc
WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution Scheduling staff using Work Force Management Tools - either using Verint, Nice, Genesys Planning and scheduling activities (training/ more »
Warrington, England, United Kingdom Hybrid / WFH Options
Artemis Chase - Space Talent
companies both on and off-site as needed. Configure applications and hardware on new and existing IT devices. Support VIP users with a tight SLA when applicable. Ensure timely and responsive communication with internal and external stakeholders. Skills and Experience: Strong technical skills in hardware break-fix, software, and operating more »
the technical services team. Develop and implement effective problem-solving strategies to minimize system downtime and ensure timely issue resolution. 5. ServiceLevelAgreement (SLA) Compliance : Monitor and enforce adherence to SLAs, ensuring that technical services are delivered within agreed-upon timelines and standards. Collaborate with stakeholders to establish realistic more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Manchester Airport
Support Leading a team that manages more than 35 specialist Engineering support contracts with a value of circa £5.5m each year. Ensuring contract support SLA's and KPI's are met and that all support requirements are enshrined within the contract and are aligned to MAG's overarching Procurement policies. more »
North West London, London, United Kingdom Hybrid / WFH Options
Job Heron
and technical advances or techniques. Key Responsibilities: Provide effective IT support services both onsite and remotely Ensure that all incidents are closed within servicelevelagreement times Ensure that all installations are completed in a timely and professional fashion Maintaining computers, servers, and networks Meet deadlines as specified for each … solve hardware/software Incidents/problems Contribute to infrastructure and security policies, processes and procedures Install, maintain, and support new applications Work to SLA thresholds for incident(s), request(s), and problem(s) Performance monitoring as requested. Antivirus installation to desktops and laptops Report of faults within the helpdesk more »
Wigan, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
StartMonday
maintenance, servicing & repair of commercial carwash equipment. This includes; Responding to customer call outs for machine repairs. Ensure response times are within agreed ServiceLevelAgreement targets. Complete scheduled preventative maintenance tasks. Correctly and accurately record all site visits. Use of company tablet to complete service software. Ensure all van more »