1 to 25 of 95 Permanent Service Delivery Jobs in the North West

Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.Top-tier Oracle partner … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements Build strong relationships with internal stakeholders, users, suppliers, and technology service providers ...

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. The Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers ...

see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.Role Overview: The Service Operations Specialist identifies opportunities to improve and scale IT service delivery by analysing operational processes, configuring service platform capabilities, and implementing … automated workflows and solutions within ITSM and ITOM environments.The role crosses service operations, process improvement, and platform configuration, working with IT Support, Service Management, and Engineering teams to translate operational challenges into practical, measurable improvements.It is a hands-on, execution-focused role. Success is demonstrated through improved operational ...

memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Role Overview : The Service Operations Specialist identifies opportunities to improve and scale IT service delivery by analysing operational processes, configuring service platform capabilities, and implementing automated workflows … solutions within ITSM and ITOM environments. The role crosses service operations, process improvement, and platform configuration, working with IT Support, Service Management, and Engineering teams to translate operational challenges into practical, measurable improvements. It is a hands-on, execution-focused role. Success is demonstrated through improved operational efficiency ...

health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives. Job Description Service Delivery Manager Salary: £38,500 per annum & Company Benefits Hours:37.5 per week Location: Covering Greater Manchester Contract Type: Permanent Full Time … ourService Delivery Manager, you will play a key role in supporting the delivery of an exciting new programme by leading the operational delivery of the service and ensuring a high quality, participant-centred employment and wellbeing service that delivers positive outcomes. Leading and developing ...

GoodEngland North West KnutsfordPermanent IT IT Operations Manager (Service Management & Site Reliability) – Permanent, KnutsfordHybrid – 3 days on site 2 days remoteRequired:- Proven experience managing cloud platforms in critical, always-on production environments. Demonstrable experience owning or operating services where uptime, data integrity, & regulatory compliance are critical. Azure Certification. Operations … Manager, Service Manager, or equivalent, with ownership of live services. Strong hands-on experience with ITIL service management practices, particularly Incident, Problem, Change, & Continual Improvement. Experience managing Customer Service/L1 support teams in a production environment. Working knowledge of Site Reliability Engineering (SRE) principles & operational risk ...

Storage Area Network (SAN) topologies and hypervisor virtualisation environments (e.g., VMware/Hyper-V/Nutanix).Service & Operational Excellence: Deep technical comprehension of modern Service Delivery models (e.g., ITIL frameworks) and complex, large-scale infrastructure systems.Project Delivery Lifecycle: Proven record of guiding major IT infrastructure projects through … substantial practical application.Operational Flexibility: Commitment to supporting a flexible operational schedule and actively participating in a mandatory out-of-hours on-call rotation frameworkResilient Delivery: High personal motivation, a proactive problem-solving mindset, and a proven capability to deliver high-quality outcomes under pressure within strict timelines.Strategic Advisory & Negotiation ...

experienced transport leader with a passion for developing people and driving performance? Do you enjoy motivating teams, solving operational challenges and delivering excellent customer service? Can you build a high-performing culture while ensuring safety, compliance and operational excellence? ArrowXL is looking for a Transport First Line Manager … Wigan depot, where you'll be empowered to make a real impact within our 2-person home delivery operation, in a supportive, collaborative environment where continuous improvement is encouraged. In this role, you will lead a team of colleagues, ensuring the safe, efficient and compliant operation of our transport ...

Description:Job Title: EMEA Service Delivery & Communications ConsultantCorporate Up to Vice President Location: Chester Company Overview:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering … organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.Role Description:The Service Delivery & Reporting Consultant is a cross-functional role responsible for ensuring high-quality service operations, driving performance through data insights, and fostering ...

rollout of Moving Traffic powers across the country, we have an exciting opportunity for an experienced Account Manager. Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial … client relationship management and an ability to communicate at all levels is essential to this role. You will also take ownership of demonstrating our service excellence through achieving, exceeding, and reporting on our contractual Service Level Agreements to both external customers and internal stakeholders. Building strong relationships with ...

summary An exciting opportunity has arisen within the Regional Renal Service for an enthusiastic and highly motivated individual to join our management team as an Assistant Operational Support Manager (Performance & Information Lead). This varied role combines administrative leadership with a strong focus on performance management, data analysis … information reporting. Working closely with clinical, operational and corporate colleagues, you will turn complex information into clear, meaningful intelligence that supports decision-making, improves service delivery and helps the specialty achieve its local, regional and national objectives. Alongside line management responsibility for administrative staff, you will lead ...

ResponsibilitiesThe business works with customers on critical technology, infrastructure and service delivery, so continuity, recovery planning, assurance and resilience are all important parts of the role.The RoleYou will report into the Head of Assurance and take ownership of the business continuity framework across the organisation.This will suit someone … strong experience in business continuity management, continuity testing, governance, BIAs and crisis exercises. You should be comfortable working with internal teams, service delivery, technical stakeholders and senior leadership.RequirementsKey ResponsibilitiesDevelop, maintain and improve the Business Continuity Management System, aligned to ISO 22301.Maintain business continuity policies, standards, procedures, playbooks ...

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific ...

/6 Rota £16.56 per hour plus excellent benefits Job Introduction ArrowXL is hiring!As the UKs leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. We aim to build a welcoming and friendly business that supports … ArrowXL are subject to a mandatory DBS (Criminal Record) check. Main Responsibilities, reporting to the Transport Manager: Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support. Efficient fleet utilisation, resource planning and cost control (whilst always ...

continuous improvement for live Workday environments. This is an office-based role in Manchester for someone who combines strong Workday technical knowledge, hands-on delivery experience, service discipline and consulting skills. You will support global clients across Workday technical services, helping them keep integrations, Extend applications and related … platform components stable, supportable and continuously improving. You will collaborate with client stakeholders, service teams, functional consultants, integration specialists, security and reporting colleagues and delivery leads to resolve issues, deliver enhancements and identify opportunities to improve automation, integration resilience and user experience. Your Role As a Workday Technical ...

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison … become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact on the customer experience. The Opportunity ...

business plans and ensuring our systems support high-quality care and effective decision-making. In this varied and influential role, you will manage IT service delivery, third-party supplier relationships, budgets, technical support arrangements, cyber security, business continuity and system improvement projects. You will also provide supportive … will support colleagues across the organisation to make best use of technology through training, guidance and practical problem-solving. Main duties of the job Service Delivery People Management Relationship Management Project Management Quality and Performance Financial Management About us At St Catherines Hospice, our work is guided ...

technology to support future growth. Job Description Reporting to the Global Head of People Operations, the Global HR Shared Services Manager will lead the delivery, development and continuous improvement of HR operational services across a complex international business supporting approximately 5,000 employees globally.Leading a dedicated HR Shared Services … team, you will be responsible for delivering an efficient, customer-focused and scalable service across the entire employee lifecycle. A key aspect of the role will be developing team capability through coaching, mentoring and performance leadership, ensuring a culture of accountability, collaboration and continuous improvement. You will also play ...

take, guiding us to deliver impact how and where it matters most.Connect to your opportunity We are seeking an experienced and highly motivated Technical Delivery Manager to support the successful delivery of complex, high-impact technology programmes and projects across our work in central government. This role needs … strong delivery professional who thrives in fast-paced environments, with a deep understanding of Agile methodologies, the GDS Service Standard, a proven track record in the public sector, and a passion for driving digital transformation to serve the public effectively. As a Technical Delivery Manager, you will ...

DescriptionPurpose of the roleTo collaborate with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. AccountabilitiesDevelopment, implementation and maintenance of IT service processes, activities, delivery, and staff … support the decision-making process.Development of KPIs and analysis of data from various sources to enhance the effectiveness and efficiency of the current delivery processes and support the identification of improvement areas within the IT service delivery processes.Collaboration with the bank to assess their needs ...

Optimisation Analyst within our Performance Management within the E&AM Team. This role is a pivotal role improving energy performance, operational efficiency, and service delivery across a portfolio of contracts. The role provides an important link between data, reporting, customer outcomes, and operational decision-making. This … energy and operational data into actionable insights. Through performance analysis and reporting, you'll identify opportunities, manage risks, and support smarter decisions that improve service delivery, efficiency and contract performance. Key Accountabilities: Produce accurate, high quality monthly customer and management performance reports across a portfolio of energy performance ...

high-performing IT support function Rochdale Boroughwide Housing is looking for an experienced and customer-focusedIT Support Managerto lead the day-to-day delivery of our IT Service Desk. This is an excellent opportunity for a hands-on IT professional who combines strong technical knowledge with a passion … service excellence, continuous improvement, and team development. This is afull-time, permanent position based in Rochdale,therefore it is essential you are currently located within a reasonable commutable distance of Rochdale. We offer a flexibleSmart Workingapproach, giving you the freedom to work where and when it best meets business ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires ...

Working with clinical, operational and workforce teams, the post holder will oversee system configuration, reporting, training, governance and continuous improvement activities. They will support delivery of workforce transformation objectives through effective rostering practices, high-quality data and meaningful management information. The role includes responsibility for stakeholder engagement, supplier liaison … line management of the Medical Rostering Project Support Officer, ensuring delivery of a responsive, customer-focused medical rostering service across the Trust. Main duties of the job The Medical Rostering Project Lead will provide specialist leadership for the Trust's medical e-rostering system, ensuring it supports ...