Service Delivery Jobs in the North West

Service Delivery
England > North West

The table below provides summary statistics for permanent job vacancies advertised in the North West requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 20 May 2025, comparing them to the same period in the previous two years.

6 months to
20 May 2025
Same period 2024 Same period 2023
Rank 103 96 128
Rank change year-on-year -7 +32 -48
Permanent jobs citing Service Delivery 279 245 200
As % of all permanent jobs advertised in the North West 3.48% 2.46% 2.58%
As % of the Processes & Methodologies category 3.63% 2.98% 2.71%
Number of salaries quoted 140 172 107
10th Percentile £23,827 £26,075 £23,250
25th Percentile £41,000 £36,750 £28,894
Median annual salary (50th Percentile) £50,000 £50,000 £46,500
Median % change year-on-year - +7.53% +9.41%
75th Percentile £63,900 £66,067 £62,500
90th Percentile £77,500 £71,125 £77,500
England median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +4.38%

All Process and Methodology Skills
North West

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North West.

Permanent vacancies with a requirement for process or methodology skills 7,691 8,218 7,392
As % of all permanent jobs advertised in the North West 95.87% 82.39% 95.54%
Number of salaries quoted 3,994 6,229 3,894
10th Percentile £25,750 £27,500 £31,250
25th Percentile £40,000 £37,500 £41,250
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +4.76%
75th Percentile £61,000 £65,000 £70,000
90th Percentile £77,500 £80,000 £81,500
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Delivery
Job Vacancy Trend in the North West

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Delivery in the North West

Service Delivery
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Delivery in the North West.

Salary trend for Service Delivery in the North West

Service Delivery
Salary Histogram in the North West

Salary distribution for jobs citing Service Delivery in the North West over the 6 months to 20 May 2025.

Salary histogram for Service Delivery in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Merseyside +43 76 £45,750 -0.69% 17
Manchester +12 73 £55,000 -12.00% 87
Lancashire -69 63 £50,055 -3.28% 49
Cheshire +24 36 - - 21
Cumbria -40 31 £41,000 +36.67% 2
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.38%) Confluence
2 2 (0.72%) SharePoint
3 1 (0.36%) Microsoft Exchange
Applications
1 14 (5.02%) Microsoft Project
1 14 (5.02%) Trello
2 9 (3.23%) Microsoft Office
3 6 (2.15%) Microsoft Excel
4 1 (0.36%) Microsoft PowerPoint
Business Applications
1 1 (0.36%) Orchard Housing
Cloud Services
1 14 (5.02%) Azure
1 14 (5.02%) Microsoft 365
2 9 (3.23%) SaaS
3 5 (1.79%) Power Platform
4 3 (1.08%) AWS
4 3 (1.08%) Entra ID
4 3 (1.08%) IaaS
4 3 (1.08%) Microsoft Copilot
4 3 (1.08%) Power Automate
4 3 (1.08%) PowerApps
5 2 (0.72%) Copilot Studio
5 2 (0.72%) Dynamics 365
5 2 (0.72%) GitHub
5 2 (0.72%) PaaS
6 1 (0.36%) AWS IoT
6 1 (0.36%) Azure Sentinel
6 1 (0.36%) Mimecast
Communications & Networking
1 3 (1.08%) Firewall
2 2 (0.72%) WAN
3 1 (0.36%) Broadband
3 1 (0.36%) DHCP
3 1 (0.36%) DNS
3 1 (0.36%) Ethernet
3 1 (0.36%) Internet
3 1 (0.36%) LAN
3 1 (0.36%) Network Security
3 1 (0.36%) OSPF
3 1 (0.36%) Remote Desktop
3 1 (0.36%) SD-WAN
3 1 (0.36%) SNMP
3 1 (0.36%) VoIP
3 1 (0.36%) VPN
3 1 (0.36%) VSAN
3 1 (0.36%) Wi-Fi
3 1 (0.36%) Wireless
Database & Business Intelligence
1 28 (10.04%) SQL Server
2 5 (1.79%) Power BI
3 4 (1.43%) Power Query
3 4 (1.43%) PowerPivot
4 2 (0.72%) Data Lake
4 2 (0.72%) MySQL
5 1 (0.36%) BusinessObjects
5 1 (0.36%) Data Mining
5 1 (0.36%) Data Warehouse
Development Applications
1 29 (10.39%) JIRA
2 1 (0.36%) Git
General
1 118 (42.29%) Manufacturing
2 86 (30.82%) Social Skills
3 42 (15.05%) Finance
4 31 (11.11%) Analytical Skills
5 17 (6.09%) Organisational Skills
6 11 (3.94%) Aerospace
6 11 (3.94%) Pharmaceutical
7 10 (3.58%) Presentation Skills
8 7 (2.51%) Law
9 6 (2.15%) Telecoms
10 4 (1.43%) Billing
10 4 (1.43%) Influencing Skills
10 4 (1.43%) Legal
10 4 (1.43%) Military
10 4 (1.43%) Public Sector
11 2 (0.72%) Games
11 2 (0.72%) Retail
12 1 (0.36%) Health Technology
12 1 (0.36%) Inclusion and Diversity
12 1 (0.36%) Marketing
Job Titles
1 30 (10.75%) Developer
2 28 (10.04%) Software Developer
3 26 (9.32%) Senior
4 21 (7.53%) Delivery Manager
5 18 (6.45%) Head of IT
6 17 (6.09%) Analyst
7 15 (5.38%) Capability Manager
7 15 (5.38%) IT Support
8 14 (5.02%) Head of Delivery
9 13 (4.66%) Vendor Manager
10 12 (4.30%) IT Analyst
10 12 (4.30%) Lead
10 12 (4.30%) Service Manager
11 11 (3.94%) 1st Line Support
11 11 (3.94%) 1st Line Support Analyst
11 11 (3.94%) IT Support Analyst
11 11 (3.94%) Support Analyst
12 10 (3.58%) Integration Engineer
12 10 (3.58%) Senior Integration Engineer
12 10 (3.58%) Senior Systems Engineer
Libraries, Frameworks & Software Standards
1 1 (0.36%) .NET
1 1 (0.36%) AngularJS
1 1 (0.36%) CSS
1 1 (0.36%) HTML
1 1 (0.36%) SAML
Miscellaneous
1 43 (15.41%) Management Information System
2 27 (9.68%) Social Media
3 14 (5.02%) Self-Motivation
4 13 (4.66%) Team-Oriented Environment
5 11 (3.94%) EPoS
6 6 (2.15%) Onboarding
6 6 (2.15%) Product Ownership
7 5 (1.79%) IoT
8 3 (1.08%) Client/Server
9 2 (0.72%) Distributed Architecture
9 2 (0.72%) Enterprise Cloud
9 2 (0.72%) Public Cloud
9 2 (0.72%) Renewable Energy
10 1 (0.36%) Acoustics
10 1 (0.36%) Analytical Mindset
10 1 (0.36%) Data Centre
10 1 (0.36%) Housing Association
10 1 (0.36%) Hybrid Cloud
10 1 (0.36%) Legacy Systems
10 1 (0.36%) Private Cloud
Operating Systems
1 25 (8.96%) Windows
2 13 (4.66%) Windows Vista
3 3 (1.08%) Windows 10
3 3 (1.08%) Windows Server
4 2 (0.72%) Linux
5 1 (0.36%) Windows Server 2016
5 1 (0.36%) Windows Server 2019
Processes & Methodologies
1 91 (32.62%) Problem-Solving
2 69 (24.73%) ITIL
3 45 (16.13%) Agile
4 42 (15.05%) Continuous Improvement
5 40 (14.34%) Information Management
6 37 (13.26%) Project Delivery
7 36 (12.90%) Customer Service
8 30 (10.75%) Architectural Design
9 29 (10.39%) Business Analysis
9 29 (10.39%) Software Engineering
10 28 (10.04%) OO
10 28 (10.04%) OOP
11 26 (9.32%) Time Management
12 24 (8.60%) Process Improvement
12 24 (8.60%) Risk Management
12 24 (8.60%) Stakeholder Management
12 24 (8.60%) Systems Engineering
13 22 (7.89%) Collaborative Working
14 19 (6.81%) Budget Management
14 19 (6.81%) Decision-Making
Programming Languages
1 27 (9.68%) C#
2 26 (9.32%) Java
3 9 (3.23%) SQL
4 4 (1.43%) VB
5 2 (0.72%) Bash
5 2 (0.72%) Python
6 1 (0.36%) JavaScript
6 1 (0.36%) VBA
Qualifications
1 114 (40.86%) NVQ Level 3
2 92 (32.97%) Degree
3 27 (9.68%) BPSS Clearance
3 27 (9.68%) DBS Check
4 15 (5.38%) HND
4 15 (5.38%) PMI Certification
4 15 (5.38%) PMP
5 14 (5.02%) Master's Degree
6 4 (1.43%) Azure Certification
6 4 (1.43%) ITIL Certification
6 4 (1.43%) Security Cleared
7 3 (1.08%) MOS
7 3 (1.08%) SC Cleared
8 1 (0.36%) A+ Certification
8 1 (0.36%) Computer Science Degree
8 1 (0.36%) HNC
8 1 (0.36%) MBA
8 1 (0.36%) Microsoft Certification
8 1 (0.36%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (1.43%) GDPR
2 1 (0.36%) ISO/IEC 27001
2 1 (0.36%) PMO
2 1 (0.36%) SLA
System Software
1 3 (1.08%) Active Directory
2 2 (0.72%) VMware Infrastructure
3 1 (0.36%) DFS Replication
3 1 (0.36%) Hyper-V
3 1 (0.36%) Virtual Machines
Systems Management
1 3 (1.08%) Microsoft Intune
2 2 (0.72%) Terraform
3 1 (0.36%) FortiGate
3 1 (0.36%) Jamf Pro
3 1 (0.36%) SCCM
3 1 (0.36%) Single Sign-On
Vendors
1 31 (11.11%) Microsoft
1 31 (11.11%) Oracle
2 15 (5.38%) Atlassian
3 4 (1.43%) Bloomberg
3 4 (1.43%) ServiceNow
4 2 (0.72%) VMware
5 1 (0.36%) Aderant
5 1 (0.36%) Facebook
5 1 (0.36%) Orchard
5 1 (0.36%) SAP
5 1 (0.36%) SolarWinds