Service Delivery Jobs in the North West

Service Delivery
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 96 125 72
Rank change year-on-year +29 -53 +58
Permanent jobs citing Service Delivery 236 207 381
As % of all permanent jobs advertised in the North West 2.47% 2.55% 4.02%
As % of the Processes & Methodologies category 2.96% 2.66% 4.22%
Number of salaries quoted 170 118 267
10th Percentile £25,000 £24,318 £24,525
25th Percentile £36,063 £28,894 £31,375
Median annual salary (50th Percentile) £50,000 £45,000 £43,000
Median % change year-on-year +11.11% +4.65% -2.27%
75th Percentile £63,438 £55,000 £57,500
90th Percentile £68,857 £70,000 £71,100
England median annual salary £50,000 £51,918 £52,500
% change year-on-year -3.69% -1.11% +5.00%

All Process and Methodology Skills
North West

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 7,976 7,771 9,023
As % of all permanent jobs advertised in the North West 83.34% 95.80% 95.23%
Number of salaries quoted 6,093 3,995 5,418
10th Percentile £27,750 £30,500 £30,274
25th Percentile £37,500 £41,250 £39,000
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +8.25%
75th Percentile £65,603 £70,000 £67,500
90th Percentile £80,000 £82,500 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the North West

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Delivery in the North West

Service Delivery
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Delivery in the North West.

Salary trend for Service Delivery in the North West

Service Delivery
Salary Histogram in the North West

Salary distribution for jobs citing Service Delivery in the North West over the 6 months to 19 April 2024.

Salary histogram for Service Delivery in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +50 115 £53,750 +19.44% 32
Lancashire +16 57 £53,500 +14.67% 10
Merseyside +13 42 £46,066 +2.37% 7
Cheshire -30 17 £45,000 +5.88% 12
Cumbria - 3 £30,000 - 2
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.12%) Microsoft Exchange
2 4 (1.69%) SharePoint
3 2 (0.85%) CMS
4 1 (0.42%) Confluence
4 1 (0.42%) IIS
Applications
1 15 (6.36%) Microsoft Office
2 12 (5.08%) Microsoft Excel
3 4 (1.69%) Microsoft PowerPoint
4 1 (0.42%) Chatbot
4 1 (0.42%) Spreadsheet
Business Applications
1 2 (0.85%) SAP HCM
1 2 (0.85%) Workday HCM
2 1 (0.42%) Dynamics GP
2 1 (0.42%) Magento
Cloud Services
1 17 (7.20%) Azure
1 17 (7.20%) Power Platform
2 12 (5.08%) Microsoft 365
3 10 (4.24%) AWS
4 7 (2.97%) PowerApps
4 7 (2.97%) SaaS
5 6 (2.54%) Amazon S3
6 5 (2.12%) IaaS
6 5 (2.12%) Power Automate
7 4 (1.69%) Amazon EC2
7 4 (1.69%) PaaS
8 3 (1.27%) Entra ID
9 2 (0.85%) Amazon ECS
9 2 (0.85%) Amazon OpenSearch
9 2 (0.85%) AWS Fargate
9 2 (0.85%) AWS Lambda
9 2 (0.85%) Azure DevOps
9 2 (0.85%) CloudFront
9 2 (0.85%) Mimecast
9 2 (0.85%) Serverless
Communications & Networking
1 16 (6.78%) Network Security
2 9 (3.81%) LAN
2 9 (3.81%) WAN
3 6 (2.54%) Firewall
3 6 (2.54%) SD-WAN
4 5 (2.12%) Wireless
5 4 (1.69%) Unified Communications
5 4 (1.69%) Wi-Fi
5 4 (1.69%) WLAN
6 3 (1.27%) DHCP
6 3 (1.27%) DNS
6 3 (1.27%) Remote Desktop
6 3 (1.27%) TCP/IP
6 3 (1.27%) VPN
7 2 (0.85%) VLAN
7 2 (0.85%) WPA
8 1 (0.42%) Internet
8 1 (0.42%) Intranet
8 1 (0.42%) Reverse Proxy
8 1 (0.42%) VSAN
Database & Business Intelligence
1 10 (4.24%) Power BI
2 6 (2.54%) Data Warehouse
3 4 (1.69%) SQL Server
4 2 (0.85%) DynamoDB
4 2 (0.85%) GIS
4 2 (0.85%) Metadata
4 2 (0.85%) MongoDB
4 2 (0.85%) MySQL
4 2 (0.85%) PostgreSQL
4 2 (0.85%) RDBMS
4 2 (0.85%) Redis
4 2 (0.85%) Relational Database
Development Applications
1 1 (0.42%) JIRA
General
1 100 (42.37%) Social Skills
2 57 (24.15%) Finance
3 33 (13.98%) Analytical Skills
4 29 (12.29%) Public Sector
5 25 (10.59%) Legal
6 11 (4.66%) Organisational Skills
7 7 (2.97%) Inclusion and Diversity
7 7 (2.97%) Marketing
8 6 (2.54%) Telecoms
9 4 (1.69%) Aerospace
9 4 (1.69%) Law
10 3 (1.27%) Manufacturing
11 2 (0.85%) Local Government
11 2 (0.85%) Retail
12 1 (0.42%) Banking
12 1 (0.42%) Influencing Skills
12 1 (0.42%) Pharmaceutical
Job Titles
1 42 (17.80%) Service Manager
2 37 (15.68%) IT Manager
3 27 (11.44%) Service Delivery Manager
4 25 (10.59%) Delivery Manager
5 23 (9.75%) Analyst
6 22 (9.32%) Lead
7 20 (8.47%) Consultant
8 18 (7.63%) IT Support
9 16 (6.78%) IT Services Manager
10 15 (6.36%) Head of Design
10 15 (6.36%) Support Manager
11 14 (5.93%) IT Support Manager
12 9 (3.81%) Applications Support
12 9 (3.81%) IT Services Delivery Manager
12 9 (3.81%) Support Consultant
12 9 (3.81%) Team Leader
13 8 (3.39%) Architect
14 7 (2.97%) Development Manager
14 7 (2.97%) Support Analyst
14 7 (2.97%) Technical Consultant
Libraries, Frameworks & Software Standards
1 6 (2.54%) Flash
2 2 (0.85%) .NET
2 2 (0.85%) .NET Core
2 2 (0.85%) .NET Framework
2 2 (0.85%) AngularJS
2 2 (0.85%) ASP.NET
2 2 (0.85%) AWS CDK
2 2 (0.85%) EDI
2 2 (0.85%) Node.js
3 1 (0.42%) SAML
Miscellaneous
1 24 (10.17%) Self-Motivation
2 16 (6.78%) Data Centre
3 7 (2.97%) Management Information System
3 7 (2.97%) Team-Oriented Environment
4 4 (1.69%) Cloud Native
4 4 (1.69%) Onboarding
4 4 (1.69%) Public Cloud
5 3 (1.27%) Greenfield Project
5 3 (1.27%) Housing Association
5 3 (1.27%) NHS
5 3 (1.27%) Security Operations Centre
6 2 (0.85%) Analytical Mindset
6 2 (0.85%) CCTV
6 2 (0.85%) iPad
6 2 (0.85%) Taxonomies
6 2 (0.85%) Virtual Team
7 1 (0.42%) Enterprise Software
7 1 (0.42%) Hybrid Cloud
7 1 (0.42%) Mobile App
7 1 (0.42%) Private Cloud
Operating Systems
1 22 (9.32%) Windows
2 7 (2.97%) Windows Server
3 6 (2.54%) Linux
4 4 (1.69%) Windows 10
5 2 (0.85%) Android
5 2 (0.85%) Apple iOS
5 2 (0.85%) Unix
5 2 (0.85%) Windows Server 2016
6 1 (0.42%) Windows 7
6 1 (0.42%) Windows Server 2003
6 1 (0.42%) Windows Server 2012
6 1 (0.42%) Windows Server 2019
Processes & Methodologies
1 82 (34.75%) ITIL
2 61 (25.85%) Service Management
3 53 (22.46%) Customer Service
4 49 (20.76%) ITSM
5 44 (18.64%) Continuous Improvement
6 43 (18.22%) Problem-Solving
7 34 (14.41%) Change Management
8 33 (13.98%) Actionable Insight
9 27 (11.44%) Coaching
9 27 (11.44%) Service Design
10 26 (11.02%) Project Management
11 24 (10.17%) Product Management
12 22 (9.32%) Cybersecurity
13 21 (8.90%) Decision-Making
14 19 (8.05%) Mentoring
15 18 (7.63%) Agile
16 17 (7.20%) Stakeholder Management
17 15 (6.36%) PRINCE2
17 15 (6.36%) Problem Management
17 15 (6.36%) Project Delivery
Programming Languages
1 9 (3.81%) SQL
2 7 (2.97%) Python
3 6 (2.54%) VB
4 4 (1.69%) PowerShell
5 2 (0.85%) C#
5 2 (0.85%) Java
5 2 (0.85%) T-SQL
Qualifications
1 26 (11.02%) Degree
2 22 (9.32%) Security Cleared
3 15 (6.36%) CISSP
4 11 (4.66%) SC Cleared
5 9 (3.81%) ITIL Certification
6 7 (2.97%) AWS Certification
7 6 (2.54%) AWS Certified Solutions Architect
8 3 (1.27%) DBS Check
8 3 (1.27%) HND
9 2 (0.85%) AWS Certified DevOps Engineer
9 2 (0.85%) CISA
9 2 (0.85%) Microsoft Certification
10 1 (0.42%) APMG
10 1 (0.42%) CEH
10 1 (0.42%) Cisco Certification
10 1 (0.42%) CISM
10 1 (0.42%) CITP
10 1 (0.42%) Computer Science Degree
10 1 (0.42%) ISACA
10 1 (0.42%) PMI Certification
Quality Assurance & Compliance
1 20 (8.47%) SLA
2 10 (4.24%) Cyber Essentials
2 10 (4.24%) ISO/IEC 27001
3 9 (3.81%) GDPR
3 9 (3.81%) QA
4 5 (2.12%) Actionable Recommendations
4 5 (2.12%) Cyber Essentials PLUS
5 4 (1.69%) NIST
5 4 (1.69%) TickIT
6 2 (0.85%) Accessibility
6 2 (0.85%) Disclosure Scotland
6 2 (0.85%) PMO
7 1 (0.42%) NEBOSH
7 1 (0.42%) PCI DSS
System Software
1 10 (4.24%) Active Directory
2 4 (1.69%) VMware Infrastructure
3 2 (0.85%) Docker
3 2 (0.85%) Hyper-V
4 1 (0.42%) DFS Replication
4 1 (0.42%) Microsoft Virtual Server
4 1 (0.42%) Virtual Servers
4 1 (0.42%) XenApp
4 1 (0.42%) XenDesktop
Systems Management
1 6 (2.54%) SCCM
2 5 (2.12%) Microsoft Intune
3 2 (0.85%) Terraform
4 1 (0.42%) Kubernetes
4 1 (0.42%) Nagios
4 1 (0.42%) Progress Chef
4 1 (0.42%) Single Sign-On
Vendors
1 50 (21.19%) Microsoft
2 8 (3.39%) VMware
3 7 (2.97%) ServiceNow
4 5 (2.12%) Apple
5 4 (1.69%) Adobe
5 4 (1.69%) Oracle
6 3 (1.27%) Citrix
7 2 (0.85%) Cisco
7 2 (0.85%) Meraki
7 2 (0.85%) SAP
7 2 (0.85%) Workday
8 1 (0.42%) Aderant
8 1 (0.42%) Aruba
8 1 (0.42%) Google
8 1 (0.42%) Sage
8 1 (0.42%) SolarWinds