1 to 25 of 104 Permanent Customer Engagement Jobs in the North of England

RoleWe're looking for an experienced and customer-focused Operational Intelligence Engagement Manager to lead all customer-facing engagement across a portfolio of Operational Intelligence programmes.This is a high-profile leadership role where you'll act as the critical link between programme delivery teams and customers … ensuring new operational intelligence capabilities are not only delivered successfully, but understood, embraced and embedded into day-to-day operations.Leading a team of customer engagement professionals, you'll be responsible for developing and delivering customer strategies across multiple programmes and workstreams, building trusted stakeholder relationships and ensuring ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … software solutions across the wholesale, manufacturing and distribution markets, delivering new business growth against agreed revenue targets. Through consultative selling and structured discovery, identify customer challenges, demonstrate measurable ROI and business value, and confidently position and demonstrate Klipboard solutions against the customer’s operational and commercial objectives.Key Responsibilities ...

build software that helps organisations work smarter, save time, stay compliant, and achieve more.Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us.We’re now looking … Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach.This is a hands-on coaching and enablement role.You won’t be line managing the team. Instead ...

build software that helps organisations work smarter, save time, stay compliant, and achieve more. Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us. … looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach. This is a hands-on coaching and enablement role. You won’t be line managing ...

help organisations get the most out of their Microsoft investment, from initial implementation through to ongoing managed support. As they continue to grow our Customer Engagement (CE) practice, we're looking for an experienced support consultant to join the team. The role We're hiring a Senior D365 … Support Consultant to provide day-to-day and escalated support across our client base's Dynamics 365 Customer Engagement, Power Platform and Power Automate implementations. You'll work within our managed services team, resolving incidents, fielding change requests, and helping clients get more value from their existing D365 ...

ManagerAre you passionate about enhancing customer engagement through data-driven strategies? Join a global, forward-thinking company known for its exceptional customer experience and fast-paced digital innovation. They are expanding their CRM capabilities and, as such, are seeking an experienced CRM Manager to lead a talented … analytics team in crafting impactful, personalised customer journeys.As CRM Manager, you’ll report to the Head of Analytics and work within a dynamic digital team to strengthen their customer-centric approach. You’ll leverage insights and advanced technologies to create strategies that engage customers across multiple channels. This ...

across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team Position OverviewThe Senior Emerging Customer Success Manager is the most senior individual contributor role in Fourth's Emerging CS tier, owning the Emerging segment's most strategic accounts … structured collaboration with the Enterprise CSM team as a transition pathway; and owning the identification and nomination of Emerging accounts for Fourth's EMEA customer engagement programmes, including the Customer Advisory Board (CAB) and key events. It is, in effect, a pre-Enterprise role — calibrated to build ...

Role Claranet’s Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet’s customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer’s needs. SCSM’s lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed ...

ownership of application support escalations and the ongoing development of Gripple's key business applications, including Microsoft Dynamics 365 Finance and Operations, Dynamics 365 Customer Engagement, Power Platform and Windchill PLM. Managing escalations with our managed service partner and coordinating impact assessments and release schedules for Dynamics … Finance and Operations and Customer Engagement, in line with Microsoft’s One Version continuous update approach. Leading the applications team’s contribution to the continued global rollout of Microsoft Dynamics 365 across Europe, the USA, Canada, India and Japan. Working with colleagues across the business to identify opportunities ...

Senior Manager, Customer Success Engineering London, United Kingdom Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience … fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the role The Senior Manager, Customer Success Engineering leads a team of Customer Success Engineers responsible for driving measurable customer outcomes acrossVeeamData Platform. This role balances strategic planning ...

plus 15% clearance bonus Must be willing to be full-time on-site in Manchester Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

Solution Architect – Customer and Asset domains Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (up to 70,000)A company car lease/allowance scheme (500 per month … Work type: Permanent. 37 hours per week, Monday – Friday. We have an exciting opportunity for two Solution Architects – with a specialism in either the Customer or Asset domain to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service ...

daily newsletters and insights.Purpose of the role:The Data Automation Manager will have end-to-end ownership of the Salesforce tools that support customer engagement and commercial activity across the business, including Marketing Cloud, Data Cloud and Personalization. Together, these form the Salesforce ecosystem used to manage customer … capability and making sure the team has the right processes, controls and shared knowledge in place.As part of the team responsible for the Single Customer View, the role ensures reliable data flows in and out of the Salesforce ecosystem, supporting good data hygiene and clean customer records ...

Company description: Water Utility Company based in Yorkshire region of England. Job description: Solution Architect Customer and Asset domains Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience … Work type: Permanent. 37 hours per week, Monday Friday. We have an exciting opportunity for two Solution Architects with a specialism in either the Customer or Asset domain to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service ...

Company Description Three Retail Customer Advisor Location: 17 Marble Place Shopping Centre, Southport, United Kingdom, PR8 1DF Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 30 hours across 5 days per week, including weekends … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

Company Description Three Retail Customer Advisor Location : 13 Cameron Walk, Metro Centre, Gateshead, United Kingdom, NE11 9YR Salary : £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 30 hours across 5 days per week, including weekends … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

Company Description Three Retail Customer Advisor Location : Unit 7, Crystal Peaks shopping centre, Sheffield Crystal Peaks, United Kingdom, S20 7PN Salary : £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 16 hours across 2-3 days … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

Together, we can reach new heights. Together, we are CAVU. About the role We're looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across MAG airports. This role will focus … digital customer journey across key touchpoints including the Manchester, Stansted and East Midlands Airport websites, alongside associated passenger information and self-service experiences. You'll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with ...

invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer engagements.This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead … support and adjustments available throughout the hiring process.Working closely with DXC Sales, Presales, Account and Delivery teams, you will be responsible for establishing trusted customer relationships, ensuring successful managed service delivery, driving account growth opportunities and supporting the customer’s long‐term SAP strategy.The customer operates ...

Opportunity We are seeking a technical CRM Automation & Insights Specialist to own the architecture of our customer engagement platform and the strategic insights that drive revenue growth. You will design and optimise automated customer journeys, develop deep understanding of customer behaviour and value, and partner with … expert, setting best practice, and helping shape the CRM roadmap across markets. The Role - Platform ownership and automation. Design, build, and optimise sophisticated automated customer journeys in Insider that respond to customer behaviour in real-time. Understand event architectures, design trigger logic for edge cases, configure behavioural conditions ...

Ecommerce to lead the online trading strategy and digital growth of Myprotein UK. This role will be responsible for driving revenue growth, optimizing customer experience, and leading ecommerce performance across our direct-to-consumer channels.As Head of Ecommerce, you will own the end-to-end digital trading strategy, working … cross-functionally with marketing, CRM, product, analytics, technology, and operations teams to deliver exceptional customer journeys while accelerating commercial performance.This is a high-impact leadership role for someone passionate about digital retail, customer acquisition, conversion optimization, retention strategy, and scaling a world-class ecommerce business.Key ResponsibilitiesEcommerce Strategy & Commercial ...

lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of professional experience in customer success, account management, pre-sales, or customer support roles Strong communication, relationship-building, and presentation skills, with the ability to explain complex concepts … managerial levels Proven ability to collaborate effectively within cross-functional teams while independently managing priorities and consistently delivering outcomes Experience developing and maintaining customer account plans, including defining success metrics, identifying growth opportunities, and monitoring retention risks Solid probing, investigative, and research skills to support the development of practical ...

SENIOR CUSTOMER SUCCESS MANAGER At Elastic Path, we're passionate about bringing eCommerce visions to life. Role Impact: A Senior Customer Success Manager (CSM) at Elastic Path serves as a dedicated strategic partner for enterprise customers, acting as a trusted advisor throughout the full customer lifecycle. This … role is responsible for building high-trust, executive-level relationships throughout an organization and deeply understanding a customer’s commerce strategy and vision, including key technical factors and business objectives shaping their decisions. As part of Elastic Path’s strategic frontline, you will drive product adoption, maximize customer ...

professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground … Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly ...

Role Purpose The Software Developer/Analyst is responsible for designing, developing, testing, and maintaining modern software solutions that meet customer and business requirements. The role requires strong technical skills, logical thinking, and the ability to translate business needs into secure, scalable, and efficient applications. Developers are expected … Azure, AWS, or equivalent). • Monitor application and server health (CPU, memory, storage, databases). • Ensure systems are patched, secure, and updated to meet customer needs. Customer Engagement • Liaise with customers to gather requirements and understand business processes. • Translate customer needs into technical specifications and solutions. ...