Customer Engagement Jobs in the North of England

Customer Engagement
England > North of England

The table below provides summary statistics for permanent job vacancies advertised in the North of England requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 250 312 170
Rank change year-on-year +62 -142 +185
Permanent jobs citing Customer Engagement 86 74 364
As % of all permanent jobs advertised in the North of England 0.74% 0.42% 2.11%
As % of the Processes & Methodologies category 0.78% 0.51% 2.18%
Number of salaries quoted 38 55 58
10th Percentile £30,500 £24,000 £25,420
25th Percentile £36,563 £37,500 £29,313
Median annual salary (50th Percentile) £54,793 £40,000 £42,500
Median % change year-on-year +36.98% -5.88% -15.00%
75th Percentile £87,500 £59,313 £64,063
90th Percentile £98,474 £82,250 £75,750
England median annual salary £57,500 £58,350 £68,250
% change year-on-year -1.46% -14.51% +13.75%

All Process and Methodology Skills
North of England

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North of England.

Permanent vacancies with a requirement for process or methodology skills 10,984 14,610 16,725
As % of all permanent jobs advertised in the North of England 95.02% 83.41% 96.86%
Number of salaries quoted 5,776 11,215 8,016
10th Percentile £25,500 £27,500 £31,250
25th Percentile £38,750 £37,000 £40,000
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +10.00%
75th Percentile £62,500 £65,000 £70,000
90th Percentile £78,000 £80,000 £82,500
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer Engagement
Job Vacancy Trend in the North of England

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Customer Engagement in the North of England

Customer Engagement
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Customer Engagement in the North of England.

Salary trend for Customer Engagement in the North of England

Customer Engagement
Salary Histogram in the North of England

Salary distribution for jobs citing Customer Engagement in the North of England over the 6 months to 13 May 2025.

Salary histogram for Customer Engagement in the North of England

Customer Engagement
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the North of England region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +110 44 £54,793 -39.95% 19
North West -4 41 £50,000 +25.00% 63
North East +35 1 £52,500 +23.53% 1
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.33%) Apache Spark
2 1 (1.16%) Apache Airflow
2 1 (1.16%) NetWeaver
Applications
1 4 (4.65%) Microsoft Office
2 3 (3.49%) Microsoft Project
Business Applications
1 3 (3.49%) Dynamics CRM
2 1 (1.16%) Academy Revenues and Benefits
2 1 (1.16%) SAP MDG
2 1 (1.16%) SAP S/4HANA
Cloud Services
1 10 (11.63%) SaaS
2 9 (10.47%) GCP
3 4 (4.65%) AWS
3 4 (4.65%) Azure
3 4 (4.65%) Dynamics 365
4 2 (2.33%) Amazon EMR
4 2 (2.33%) Amazon SageMaker
4 2 (2.33%) Power Platform
4 2 (2.33%) Snowflake
5 1 (1.16%) Azure DevOps
5 1 (1.16%) Azure Machine Learning
5 1 (1.16%) Azure Monitor
5 1 (1.16%) dbt
5 1 (1.16%) Google Analytics
5 1 (1.16%) Google Sheets
5 1 (1.16%) PaaS
5 1 (1.16%) Power Automate
5 1 (1.16%) PowerApps
Communications & Networking
1 2 (2.33%) DNS
2 1 (1.16%) DHCP
2 1 (1.16%) VLAN
2 1 (1.16%) VoIP
2 1 (1.16%) VPN
Database & Business Intelligence
1 7 (8.14%) Tableau
2 2 (2.33%) Metadata
3 1 (1.16%) NoSQL
3 1 (1.16%) Power BI
3 1 (1.16%) SAP Data Services
3 1 (1.16%) SAP HANA
Development Applications
1 1 (1.16%) MLflow
General
1 46 (53.49%) Social Skills
2 23 (26.74%) Inclusion and Diversity
3 15 (17.44%) Finance
4 14 (16.28%) Marketing
5 8 (9.30%) Banking
6 5 (5.81%) Analytical Skills
7 4 (4.65%) Retail
8 3 (3.49%) Health Technology
8 3 (3.49%) Influencing Skills
9 2 (2.33%) Brand Awareness
9 2 (2.33%) Organisational Skills
9 2 (2.33%) Presentation Skills
10 1 (1.16%) Advertising
10 1 (1.16%) Electronics
10 1 (1.16%) Local Government
10 1 (1.16%) Manufacturing
10 1 (1.16%) Telecoms
Job Titles
1 23 (26.74%) Cisco Specialist
2 17 (19.77%) Engineering Manager
3 12 (13.95%) Architect
4 10 (11.63%) Solutions Architect
5 9 (10.47%) Lead
6 5 (5.81%) IT Support
7 4 (4.65%) Lead Project Manager
7 4 (4.65%) Project Leader
7 4 (4.65%) Project Manager
8 3 (3.49%) Marketing Executive
9 2 (2.33%) Business Development Manager
9 2 (2.33%) Business Manager
9 2 (2.33%) Data Science Leader
9 2 (2.33%) Development Manager
9 2 (2.33%) Enterprise Architect
9 2 (2.33%) Head of Product Marketing
9 2 (2.33%) Lead Architect
9 2 (2.33%) Lead Enterprise Architect
9 2 (2.33%) Marketing Manager
9 2 (2.33%) Senior
Libraries, Frameworks & Software Standards
1 2 (2.33%) Kafka
2 1 (1.16%) .NET
2 1 (1.16%) SAP Fiori
Miscellaneous
1 9 (10.47%) Product Ownership
2 3 (3.49%) Analytical Mindset
2 3 (3.49%) Social Media
3 2 (2.33%) Blog
4 1 (1.16%) iPad
4 1 (1.16%) iPhone
4 1 (1.16%) Legacy Systems
4 1 (1.16%) Onboarding
4 1 (1.16%) PropTech
4 1 (1.16%) Smart Meter
Operating Systems
1 1 (1.16%) Linux
Processes & Methodologies
1 17 (19.77%) Model-Based Systems Engineering
1 17 (19.77%) Systems Engineering
2 15 (17.44%) Stakeholder Management
3 13 (15.12%) Agile
4 11 (12.79%) TOGAF
5 10 (11.63%) Project Management
6 9 (10.47%) Containerisation
6 9 (10.47%) DevOps
6 9 (10.47%) IT Strategy
6 9 (10.47%) Technology Strategy
7 8 (9.30%) API Design
7 8 (9.30%) B2B
7 8 (9.30%) CRM
7 8 (9.30%) Domain-Driven Design
7 8 (9.30%) Enterprise Architecture
7 8 (9.30%) Integration Patterns
7 8 (9.30%) Microservices
7 8 (9.30%) Technical Leadership
8 7 (8.14%) Collaborative Culture
8 7 (8.14%) Problem-Solving
Programming Languages
1 5 (5.81%) Python
2 2 (2.33%) Go
3 1 (1.16%) PHP
3 1 (1.16%) R
3 1 (1.16%) SQL
Qualifications
1 21 (24.42%) BPSS Clearance
1 21 (24.42%) Degree
2 18 (20.93%) Master's Degree
3 17 (19.77%) Chartered Engineer
4 1 (1.16%) Microsoft Certification
4 1 (1.16%) PhD
4 1 (1.16%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (3.49%) California Consumer Privacy Act
1 3 (3.49%) GDPR
1 3 (3.49%) PCI DSS
2 2 (2.33%) Data Quality
3 1 (1.16%) SLA
System Software
1 8 (9.30%) Docker
Systems Management
1 8 (9.30%) Kubernetes
2 1 (1.16%) Ansible
2 1 (1.16%) Terraform
Vendors
1 23 (26.74%) Cisco
2 6 (6.98%) Microsoft
3 5 (5.81%) Salesforce
4 1 (1.16%) Apple
4 1 (1.16%) Facebook
4 1 (1.16%) Google
4 1 (1.16%) Informatica
4 1 (1.16%) Instagram
4 1 (1.16%) SAP