1 to 25 of 266 Permanent Customer Service Jobs in the North of England

proud to represent our client, a global Software business in their search for an Activation and Engagement Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses joining … Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first ...

looking for a Lead Solutions Architect to define and govern the technology, data, AI and business capability architecture that supports the end-to-end customer lifecycle at Very. Sitting at the heart of our Customer Domain, you'll create the architectural vision that enables us to acquire, understand … engage and serve millions of customers. Working across customer engagement, marketing, personalisation, communications, measurement, customer data and AI-enabled capabilities, you'll keep business strategy, customer ambitions and technology investment aligned. This is a highly visible leadership role. You'll work closely with Product, Engineering, Data, Marketing ...

Customer Service Advisor (4 on/4 off) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Manchester Hours: 4 on/4 off shift pattern (19:00-07:00 nights, 07:00-19:00 days) Manpower has a fantastic opportunity for the right candidate … become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email ...

Syncro , part of the Ranger Group , is a leading provider of facilities management and engineering support services. We pride ourselves on delivering exceptional customer service and operational excellence to our clients across a range of sectors. Due to continued growth, we are seeking an experienced and highly organised … This is an excellent opportunity for a proactive individual who thrives in a fast-paced environment and enjoys coordinating multiple tasks while delivering outstanding customer service. The Role As a Helpdesk Co-ordinator, you will play a key role in supporting the effective delivery of planned and reactive maintenance ...

office) with occasional workshops and in‐person meetings Salary: Competitive, based on experience Type: This is a full‐time, permanent contract on the customer success team If interested, send a cover letter and CV to: careers@servisbot.com About the role We’re looking for a practical, customer‐focused … standard BA role where you simply gather requirements and pass them on. You’ll work with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You’ll sit between customers ...

Requirements Customer Service Engineer - Medical Imaging Equipment - Field based (North West England & Surrounding area) Competitive base salary + company car + bonus + overtime + subsistence allowance (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair … maintain to a high standard; a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over ...

recruiting a Technical Support Advisor on behalf of a premium British manufacturer of decorative interior products, known for its heritage, quality and outstanding customer service. Based at the companys Manchester head office, this office-based role offers a salary of up to £30,000 and is a fantastic opportunity … engineer who enjoys solving problems and helping customers. You will join a friendly, growing engineering and customer service team, providing first-class support on colour tinting equipment, with full training on products and systems from day one. Duties & Responsibilities Provide telephone and ticket-based support for tinting machine ...

Customer Service Advisor (Tech-Focused & Training Provided) Permanent £25,173 Altrincham (Free Parking) Monday to Friday - 35 hours - 8am to 4pm & 9am to 5pm 1 day hybrid after probation Looking to move beyond a standard customer service role and build valuable technical skills? This … fantastic opportunity to join a growing technology business where youll be supported to develop both your customer service and technical expertise, even if youve not worked in a technical role before. Youll be joining a friendly, close knit team of five, playing a key role as the first ...

Service Delivery Manager We are seeking a dedicated Service Delivery Manager (SDM) to oversee the contractual deliverables of assigned accounts. In this role, you will be responsible for managing the end-to-end customer service experience, adhering to proper governance for account management, and implementing processes … ensure successful delivery. The Service Delivery Manager will play a pivotal role in ensuring that accounts are delivered within or exceed approved margins. As a Service Delivery Manager you will: Be responsible for the delivery of the managed service – SLA’s (KPI’s), and for driving service ...

## Service Delivery ManagerApply: In Office: Northwich, Cheshire, United Kingdom: Full time: Posted Today: R-118094**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description: **Service Delivery Manager**We are seeking a dedicated Service Delivery Manager … oversee the contractual deliverables of assigned accounts. In this role, you will be responsible for managing the end-to-end customer service experience, adhering to proper governance for account management, and implementing processes to ensure successful delivery. The Service Delivery Manager will play a pivotal role ...

## Service Delivery ManagerApply: In Office: Northwich, Cheshire, United Kingdom: Full time: Posted Today: R-118094**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description: **Service Delivery Manager**We are seeking a dedicated Service Delivery Manager … oversee the contractual deliverables of assigned accounts. In this role, you will be responsible for managing the end-to-end customer service experience, adhering to proper governance for account management, and implementing processes to ensure successful delivery. The Service Delivery Manager will play a pivotal role ...

summary We are looking to recruit an enthusiastic IT professional to join our IT Service Desk. The role provides first line IT support to the trust of all aspects of computing, including PC's, Laptops, Mobile phones etc. Excellent communication skills and a customer focus are also … unable to offer sponsorship for this particular role. Main duties of the job To provide a first line of contact for dealing with customer queries received by the service desk. To ensure accurate and timely recording of the Trust's logging system and to assign the call ...

Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Completing a Business Analyst Level 4 apprenticeship with NowSkills, our client is looking for aCustomer Service & Website Administrator Job Purpose Achieve best practice in customer service Develop systems to ensure the efficient administration of Sales. Develop website and social media platforms To deputise in the absence … Sales Manager and the Supply Manager Key Responsibilities To support sales administration and customer service to ensure delivery and customer service systems are best practice. To develop website and its associated social media platforms. To benchmark other companies and methods to support development and maximize ...

customers, suppliers and third-party logistics partners to ensure EDI services are delivered in a consistent, controlled and scalable manner. The EDI Analyst supports customer and supplier onboarding, acquisition integration activities, demand management, testing coordination and operational governance of the Group EDI platform. The role helps ensure that … services support business growth, customer requirements and supply chain operations while adhering to Group technology standards and governance processes. Dimensions Supports EDI services across multiple business units, countries and operating companies. Coordinates onboarding of customers, suppliers and third-party logistics providers. Supports acquisition, divestment and business integration programmes. Works ...

/7 online GP and wellbeing support. Free eye tests every two years. Income protection covers after one year's service. Death in service benefit 2x salary, increasing to 4x after five years. Enhanced maternity and paternity pay. Additional employee wellbeing and financial support benefits. Long-term career development … opportunities. Remit: This position will suit an experienced Field Service Engineer or Electro-Mechanical Service Engineer with strong electrical and mechanical fault-finding skills, ideally gained within industrial machinery, automation or the plastics manufacturing industry. This is a field-based position covering the Northeast region, involving regular travel ...

Product Lead, Customer Data and Platforms London, Leeds, Manchester LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered … access these services through the LHV App, enabling secure account opening and management. Role overview Lead the strategy and delivery of the bank’s customer data, CRM and customer operations platforms, including AI‐supported customer service. Improve customer data quality and consistency, and ensure platforms ...

Product Lead, Customer Data and Platforms London, Leeds, Manchester LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered … access these services through the LHV App, enabling secure account opening and management. Role overview Lead the strategy and delivery of the bank’s customer data, CRM and customer operations platforms, including AI‐supported customer service. Improve customer data quality and consistency, and ensure platforms ...

your technical expertise and passion for sound to a global audio manufacturer whose products help power outstanding audio experiences around the world. Joining the Service Department, you’ll play a vital role in keeping professional audio equipment performing at its best—diagnosing and repairing faults, carrying out quality assurance … firmware updates, and providing trusted technical support. This hands-on opportunity is ideal for a methodical, customer-focused problem-solver who takes pride in technical excellence and wants to build their career within an innovative international business. You will need to be able to commute to Leeds ...

also be heavily involved in periodic IT Projects. The ideal candidate will have a minimum 5 years’ experience in IT SupportHelpdesk with solid Customer Service experience and preferably be Microsoft certified; coupled with this you will have managed ICT projects. To be considered you must:- Have a full … driving licence. Job specification: To provide technical support management; and manage service levels when answering support queries either onsite or via phone or email. To maintain a high degree of customer service for all support queries. To take ownership of user problems via the management of your ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient pathways, rapidly … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties ...

Join OneAdvanced The Senior Service Desk Analyst provides high-quality technical support to customers and end users while acting as a senior point of escalation within the Service Desk. The role combines hands-on technical troubleshooting with greater responsibility for incident ownership, service quality and supporting … through to resolution and ensure customers receive clear, professional and proactive communication throughout their support experience. This is an ideal role for an experienced Service Desk Analyst who wants to develop their technical capability, take on greater responsibility and progress towards technical specialist or leadership opportunities. What You Will ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … system graphics, communications links and control strategies in line with project requirements Carrying out end-to-end testing, troubleshooting and fault-finding activities on customer sites Validating sequences of operation and completing point-to-point verification checks Producing commissioning documentation and project close-out records Acting as the primary ...

harness the power of technology, data, artificial intelligence and innovation to improve outcomes for residents, businesses and staff while delivering sustainable efficiency and service improvement.Reporting to the Executive Director of Corporate Resources, you will lead a diverse portfolio spanning ICT operations, cyber security, digital transformation, data and reporting, enterprise … applications, customer technologies, digital inclusion and innovation programmes.This role offers the opportunity to influence the future direction of one of the region's largest public sector organisations and to play a key role in delivering the council's ambitions for a modern, responsive and digitally enabled future.About the RoleAs ...