1 to 25 of 173 Permanent Customer Service Jobs in the North of England

Customer Service Advisor/Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor/Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. … youve also worked in the following roles, wed also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor ...

Customer Service Advisor/Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor/Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. … also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor ...

Customer Support Advisor/Contact Centre Customer Service Agent A great opportunity for a Customer Support Advisor/Contact Centre Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery … while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor SALARY ...

Customer Service Operations Manchester £100,000 Basic + Performance Bonus (circa £15,000) Managing 4 Global Department Heads Reporting directly to the Chief Commercial Officer I'm recruiting for a VP of Customer Service Operations role with a growing international technology business that supports over … customers across 11 countries. Whilst this role has responsibility for multiple operational functions, the largest and most significant area is Customer Support/Customer Service. The support function currently represents the biggest team within the remit and is expected to continue growing as the business scales (circa ...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader … role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional ...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader … role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional ...

Customer Service Representative (Level 1) Location: Knutsford, Cheshire (Office Based) Hours: 40 hours per week on a rotating shift pattern Howard James Recruitment are recruiting for a Customer Service Representative to join a growing technology business providing services to large enterprise customers across multiple sectors. This … excellent opportunity for an experienced customer service professional who enjoys problem-solving, working in a fast-paced environment, and delivering exceptional service to clients. You will act as a key point of contact for customers, helping to ensure the smooth operation of a cloud-based platform while ...

Customer Service Specialist Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager … Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have ...

Customer Service Advisor Location: Office-based - Bredbury, Stockport Salary: £26,200 - £28,500 (depending on experience) Hours: Monday - Friday 9 - 5 About the Company My client is a growing business that combines intelligent software, with in-car devices and human expertise to help you Manage, Connect and Protect … your vehicles. With a small, close-knit team and a focus on delivering high-quality service across multiple products, this is a great opportunity to join a company where your contribution will truly matter. The Role We're looking for a proactive and organised Customer Service Advisor ...

Customer Service & Sales Associate Location: Thornaby (Hybrid Working)- 2 Days from home and 3 in the office Salary: £28,000 - £30,000 + Bonus Are you a confident, ambitious and customer focused individual looking to build a long term career in sales? This is an exciting opportunity … same. Full training will be provided, making this an excellent opportunity for someone looking to develop a long term career within sales and customer success. Why Join? Excellent progression opportunities. Hybrid working with Mondays and Fridays from home. Annual bonus paid in July and January. 25 days holiday plus ...

Service Desk Manager Salary: National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. … Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. If so, then read on! About the Team The Financial Analytics Control ...

Service Desk Customer Liaison Macclesfield | Full-Time | On-Site (5 Days) Overview We are looking for a customer-focused and organised Service Desk Customer Liaison to join a busy operational environment. In this role, you will act as the central point of contact for service … someone who enjoys working in a fast-paced setting and takes pride in delivering high levels of service. The Role As part of the Service Desk team, you will manage incoming requests via phone, email, and online systems, ensuring each query is accurately recorded and progressed through to resolution. ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

infrastructure specialist trusted to deliver major network build projects across the UK.As a key partner to leading telecoms providers, they offer a full turnkey service, from initial survey and design through to construction, testing, and project delivery. With a strong pipeline of work and an excellent industry reputation, this … rollout. Job Purpose The Residential Fibre Installation Engineer is responsible for the installation, testing, commissioning, maintenance, and repair of fibre broadband services within residential customer properties across the North West. The role involves delivering high-quality customer service while ensuring all installations meet company, industry, and health ...

title Customer Help Desk Expert Function Customer Help Desk Location Ripponden Reports to Customer Help Desk Team Leader Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools … make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role overview We are looking for a customer focused individual to join our Customer Help Desk. Working as a part of a vibrant and energetic team, your role is to support ...

tools, developed in collaboration with thousands of schools and more than 1,000 education experts. The Role Reporting to the Support Team Manager, the Customer Support Advisor is responsible for delivering excellent customer service throughout the membership journey. In this role, you will assist customers across multiple … communication channels, resolve queries efficiently, and work closely with internal teams to enhance customer satisfaction and support wider business goals. Job Responsibilities Provide first-line support to customers via phone, live chat, and email, managing enquiries through to resolution Deliver a professional, efficient, and customer-centric support experience ...

Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £40,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead . This is a fantastic opportunity to lead a service … team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Key Responsibilities: Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Plan and provide deskside support for Head Office and branch ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring … exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide leadership and support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer ...

Team Leader - Customer Communications Location: Liverpool (hybrid/office-based) Salary: Starting from £34,917 Hours: 35.75 per week, Monday-Friday (08:00-18:00) A well-established, purpose-driven organisation based in Liverpool is seeking a Team Leader - Customer Communications to join its growing customer operations … function. This is an exciting opportunity to lead a high-performing team in a regulated environment, driving excellent customer outcomes across digital channels. Working within a supportive and people-focused culture, you will play a key role in shaping how customers are supported through modern communication platforms, ensuring every ...

currently partnering with a growing and highly regarded Mac-focused Managed Service Provider (MSP) in Manchester that is looking to add a talented Mac Support Specialist to its expanding technical team. This is an excellent opportunity for a passionate Apple professional with proven Mac support experience who enjoys solving … technical challenges, delivering exceptional customer service, and developing their skills within a specialist Apple environment. The business is committed to investing in its people and offers funded professional certifications within your first six months. The Role As a Mac Support Specialist, you'll provide 1st and 2nd line ...

looking to add a Microsoft Dynamics 365 Engineer to an established delivery team. You will work closely with stakeholders to deliver scalable CRM and customer service solutions across the Microsoft platform. Responsibilities of the Microsoft Dynamics 365 Developer: Configure, develop, and support solutions within Dynamics 365 Sales … Customer Service Deliver development work across the Microsoft Power Platform including model-driven apps, Power Automate, and Logic Apps Build and maintain integrations using Azure services such as Azure Functions, Service Bus, and REST APIs Extend Dynamics 365 functionality using plugins, JavaScript, and Power Platform extensibility Produce ...

data security, and emerging technologies. If you're someone who enjoys helping people, has a natural interest in technology, and thrives in a busy, customer-focused environment, then apply below! Why This Role? Hourly Rate- £ 13.45, PAYE, paid weekly Location: Wakefield WF1 2UF (on site full-time) Start date … partner. Where Shifts Work for You Monday- Friday, 9am-5pm/8am- 4pm Why Your Skills Matter In this role we are looking for: Customer Service & Communication- Ability to speak clearly and professionally with users, showing empathy and patience while resolving issues over the phone. Call Handling & Ticket ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report … Voice Alarm systems. Assist senior engineers with Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company ...