1 to 25 of 555 Permanent Customer Service Jobs in the North of England

1st/2nd Line Service Desk Technician - £24K - £28K We are excited to offer an outstanding opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a fast-paced service desk environment. In this role, you will be essential in providing comprehensive technical … staff and the IT team, ensuring issues are managed, monitored, and resolved efficiently and within established standards. Key Responsibilities Respond promptly and professionally to service desk queries, emails, and tickets. Offer friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile … days with length of service. Access to an Employee Assistance Programme. Summer and Christmas parties. Employee events throughout the year. Training opportunities. Death in service benefit.* Cycle to work scheme.* Referral schemes for bringing in new claims and team members. City centre location. Paid day off on your birthday. more »

40k+ dependent on experience and allowances Company vehicle offered Our client, a global leader in bespoke manufacturing and servicing, is looking for installation and service maintenance engineers for its team based in Hull, responsible for carrying out installations and maintenance on company equipment in-house and at customer … achieving a first-time fix Health and safety and Environmental awareness Site surveys and installation checks Develop and maintain high engineering standards Provide excellent customer service and comply with all on-site procedures Complete all necessary documentation as required Ensure all tools, PPE and equipment is in good … manager Providing both Reactive and PPM maintenance Ability to work away and overseas where required for the needs of the business Ensure, where appropriate, service boxes are restocked and maintained SKILLS/EXPERIENCE Mechanical and electrical engineering background - any industry Relevant engineering qualifications (NVQ2/3; 17th/18th more »

Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise. In this role you will i... APCT1_UKTJ more »

Engineer. Our client is part of a global-based business who provides industrial equipment to various sectors. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customer service team. What we more »

Role: Retention's Team Leader Salary: £30k + Bonus Location: Manchester Are you a established team leader with a passion for sales and customer loyalty? Search Manchester is working with a well established client who is seeking a Retention's Team Leader to join their Outbound Sales Team and … healthcare * Free eye test and contribution to glasses * Employee Assistance Programme * Cycle to work scheme Duties: * Setting team targets to achieve sales goals and customer satisfaction. * Monitoring KPIs to ensure performance metrics are met and exceeded. * Tracking leads and opportunities to maximise sales conversions. * Implementing innovative sales strategies to … drive revenue growth. * Handling customer escalations with professionalism and problem-solving skills. * Training, coaching, and developing teams through regular one-on-one sessions. Requirements: * Previous experience managing a team in a customer service department. * Proven experience in training and developing advisors to excel in their roles. * Ability more »

whilst also responding to any maintenance or emergency appointments. We are looking for Dual Fuel Smart Meter Engineers who are passionate about providing excellent customer service along with the safe installation in our customer’s homes. For our Dual Fuel Smart Meter Engineers broken down: * £36500 basic … subject to a DBS check. * Experience, enthusiasm and the will to succeed. What we expect: * Safe working practices * Honesty, reliability * Strong work ethics * Excellent customer skills About us: Orion are partners to the leading names of the energy industry in the UK with years of experience with Technical Managers more »

products & services to ensure that a professional image is always provided to customers and colleagues. * Maintaining and exceeding the highest standards of professionalism and customer service. * To be accountable for performance at all levels * Self-generate opportunity through social selling and prospect/client referrals. * Achieving targets and business … and monthly incentives * Profit share scheme * 25 days’ holiday, plus bank holidays, Day off on your birthday, Holidays increase after 2 and 5 years’ service * Perkbox discounts * Company incentives, access to discount schemes Absolutely cracking sales role based in stunning offices in Manchester, incredible earning potential! Speak to Kaylie more »

SERVICE & AFTER-SALES COORDINATOR SHEFFIELD DAYS £24,000 BASIC We are looking for a motivated service & after-sales coordinator to join a market leading manufacturing company. The position will appeal to a motivated individual looking for their next challenging role within in a secure and stable company. Role … active engagement with current customers to ensure no loss of business to competitors. Skills and Qualifications - A proven track record (minimum three years) of customerservice and after-sales within the UK manufacturing industry. - A person with a hard-working ethos who is disciplined and reliable in executing company processes and … progress their own career. - Expert in the use and execution of ERP is a requirement for this role. - Competent in managing all aspects of customerservice delivery. - A proven track record in a business that provides solutions within the manufacturing industry. - Strong relationship building skills with a high degree of responsiveness more »

Exciting new positions have opened up within Marshall Fleet Solutions (MFS) for Mobile Service Technicians, servicing transport refrigeration equipment. We are looking for several Service Technicians working remotely covering set areas across Greater Manchester, Southampton, Hemel Hempstead/Bedford, South Coast, South Wales, South East/London and … engine road transport refrigeration units, Calibrating and completing F-Gas certification (once qualified). Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van daily. Maintain product and customer requirements knowledge to … and overtime authorisation. Complete all relevant paperwork and on-line requirements enabling our central team and validation team to maintain a high standard of customer interface - keeping the customer informed. Perform other duties and projects which correspond to the general character of the position. Ensure adherence to company more »

Service & MOT Centre Manager required in Wigan, Greater Manchester 45 per week, 5 days worked out of 6 with a fixed day off in the week plus Sunday (closed) Circa £32,000 - £35,000 Basic + bonus We have a great opportunity for a vibrant and enthusiastic Centre Manager … We're looking for someone with a proven sales record who can help drive the business to the next level. The autocentre gets great customer feedback and is performing well, we're looking for someone to continue focusing on customer service and take the Service Centre … to join an excellent business. Candidates must have Motor Trade experience and will preferably have Fast-Fit industry experience (although Main Dealer or Independent Service/MOT centre experience will also be considered with interest). Ideally you'll have worked as a Workshop Controller/Workshop Manager/ more »

and safety. • Excellent organisational skills to manage complex tests and analyse results. • Strong communication skills with a passion for delivering a high standard of customer service. Keywords: Commissioning Engineer, Water treatment, Water, Plant, Commission, Midlands, Birmingham, Wolverhampton, Coventry, West Bromwich, Walsall, Tamworth, Dudley, Leicester VRS8731MP Please note that by more »

providing end-to-end project management experience for our clients customers by leading the delivery of solutions, ensuring consistently high-quality installations and exceptional customer service. This is a customer-centric role at the heart of the Company’s operations. The post holder should have a solid background … in telecoms combined with a passion for delivering excellence in customer service. Excellent planning skills, strong stakeholder management experience and the ability to successfully manage multiple projects with a problem-solving attitude are key to the success of this position. Hours – Mon to Fri 9am – 5pm (up to … quality handover from sales during project initiation and then into our support desk on project closure. * Ensuring projects are planned and managed to meet customer requirements, within timescales and budget. * Managing multiple projects (at a variety of budget levels and complexity) effectively through to closure * Developing and maintaining detailed more »

communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: Supporting clients and colleagues on the products they have sold/purchased. Delivery of the highest level of customer service with all encounters. IT support for PC's, laptops, phones, printers etc Great communicator working within a team As a Technical Customer Support you will have the following benefits: Company Events Free Parking - onsite Health and Wellbeing Programme Company Pension Monday to Friday 9am to 5.30pm To be … successful as a Technical Customer Support you will need: Good knowledge of office operating system such as Excel Strong customer service skills Technical experience technical call handling/telephone help desk Understanding of Auto ID and Point of Sale hardware- would be an advantage Would be advantages more »

in technical configuration and development of the ServiceNow toolset. Responsibilities: Building solutions and processes that meet the needs of our customers. Support maintenance, continual service improvement, and new requirements. Create design specifications based on out-of-the-box functionality and user needs. Running the Hartree Centre ServiceNow portal ensuring … it continually meets customer needs. Providing technical input on the capabilities of the ServiceNow platform and insights on the preferred/standard methods to implement solutions. Be actively engaged with user needs in a technical and business setting. Technical delivery (including development, testing and implementation) using several technical skills … such as HTML, XML, JavaScript/AJAX, Angular J, Bootstrap, Integrations, web services, SOAP, email, MID, etc. Collaborate, service support and share experiences. Proactively keeps ServiceNow skills current. Development process optimisation. Benefits: UKRI recognises and values employees as individuals and aim to provide a pay and rewards package that more »

Therapy Teams. The role will involve undertaking a wide range of administrative duties and the provision of administrative support across the Children's Therapy Service locations, coordinating their activities to ensure an efficient and confidential service is provided. Main duties of the job The post holder will have … s and Word Processing, excellent computer skills are required and previous administration experience is essential. The post holder may also provide reception and telephone service therefore experience of communicating and dealing with people is essential, as are excellent interpersonal and customer care skills. The post holder will be … generate routine correspondence. They will be required to provide administrative support as directed by their administrative line manager, to ensure continuity of a quality service provision. When applying for this position, it is essential that you read the job description and person specification. Please use the supporting information space more »

IT Support Engineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are seeking … Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts from our monitoring system … Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report to the Technical Director more »

Maintenance Controller/Fleet Administrator/Workshop Administrator/Workshop Controller: 25 days holiday plus bank holidays Birthday leave Increasing Holiday entitlement for long service Company Pension Group life assurance scheme Savings and discount perks Health and Wellbeing services My client, a large company operating throughout the UK, are … ensure all rental documentation is correctly completed To ensure all vehicle damage is progressed as per company procedures To complete general administration tasks updating customer insurances, and various fleet reports Booking appointments with customers and third-party workshops Maintain and update incident management To assist in managing driver resource … have: Previous experience in Fleet Administration/Fleet Control is desirable Effective verbal and written skills Strong decision making and problem solving skills Excellent Customer service skills Previous administrative experience within the commercial vehicle/transport industry If this Fleet Controller/Fleet Maintenance Controller/Fleet Administrator more »

career advancement About the Company: A growing Managed IT Services provider in the North East offers reliable, agile, and innovative end-to-end managed service solutions. The company helps businesses maximize their IT investments within budget, delivering professional yet personal service to build trust and meet customer … management Desktop/server troubleshooting and support SharePoint Online management Resolving complex tickets in a timely manner Maintain accurate issue tracking Deliver high-quality customer service and follow-up Diagnose and resolve technical issues quickly Conduct client site visits when required Document solutions to build an IT knowledge … IT support or a helpdesk role Strong problem-solving skills and technical knowledge Familiarity with various operating systems and IT fundamentals Excellent communication and customer service skills Relevant IT or Computer Science qualification preferred Driving Licence Customer service: 1 year (preferred) Technical support: 3 years (required more »

post treatment of core business fabrics Engage with customers and internal teams in order to process all external and internal sales orders Liaise with customer services role to obtain orders and understand customer requirements Provide colour matching services for customer orders Maintain efficient stock levels through continual more »

Line Helpdesk Support, Newcastle Salary £24,000 Our national facilities client has an immediate opening for an enthusiastic team player to join their thriving service desk. Supporting almost 4,000 users, this is a fabulous opportunity for someone who is keen to start their career in IT Support. The … followed, portraying a confident approach to users and colleagues. Requirements: - Ideally some relevant experience gained within a helpdesk role - Solid experience gained within a customer service role (face to face or telephone based) - Tech savvy - an understanding and awareness of IT support and technologies. - You will be comfortable … skills and have the ability to work to well as part of a team. Whether you're: a) An enthusiastic team player with excellent customer service skills looking to commence their career in IT support b) An IT graduate looking for their first opportunity, or c) An experienced more »

Technical are proudly representing our prestigious engineering supplier, based in Tyne & Wear, with their plans for growth and expansion, by recruiting a permanent Crane Service Engineer to join their team. You will be joining an expanding, dynamic company, with an excellent team-based culture and huge opportunities to progress … a major international player in their specialist industry and will be soon entering a period of sustained growth and expansion as they widen their customer portfolio, with blue-chip orders for many years into the future. You will be joining a very secure and expanding business, where you will … please apply now for an immediate response. The Job Youll Do; To be part of an experienced engineering team delivering the highest level of service to customers as a Crane Service Engineer at the companys Tyne & Wear branch. You will be inspecting, servicing, maintaining and repairing customers overhead more »

June We have an exciting opportunity for a Planning and Dispatch Agent reporting to the Planning & Dispatch Team Leader for Operational Planning within our Customer business unit. You'll be part of a highly motivated team who are committed to our internal and external customers and are skilled in … the intricacies of their discipline. We are a forward planning and real time function, and our priority is ensuring that we are meeting our customer promise and are always there when our engineers and customers need us. Key accountabilities of what you will be up and purpose of the … role! Work closely with Engineers and Customer Delivery Managers to drive efficient working with use of specialised planning and dispatch systems Proactively identify any operational and regulatory risks, escalating as appropriate. identifying appropriate resolution for complex issues and communications directly with your colleagues and customers where required Regularly review more »

detail and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not … Leased Lines; -Hosted Telephony Solutions -On-Site Telephony (PBX) Systems. - Lead on projects, manage the process and provide weekly reporting via calls with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process … and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes and procedures - Provide regular communication, support and project status reports to customers via email and telephone - Provide support to Project Delivery Managers - Management and provision of more »

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Runcorn Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Runcorn and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »