5 of 5 Permanent Help Desk Support Jobs in the North of England

Insight Global is looking to hire a Level 2 Help Desk Specialist for a customer that is revolutionizing the quantum computing space. This will be an onsite role, 5 days per week in Warrington. This resource will be supporting end users, C-Suite executives, and their lab environment. … will be supporting network hardware, desktops, onboarding, and mobile devices. On average they will be supporting 10 tickets per day. Qualifications: Experience in a Help Desk role, supporting and troubleshooting Mac and Windows Operating Systems. Familiarity with basic troubleshooting and support of Linux Operating Systems. Strong … experience providing Level 2 Help Desk Support including password resets, new hire onboarding, production servers, and other higher level tickets Experience with O365 administration. Experience working with ticketing systems such as Jira. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced More ❯

Insight Global is looking to hire a Level 2 Help Desk Specialist for a customer that is revolutionizing the quantum computing space. This will be an onsite role, 5 days per week in Warrington. This resource will be supporting end users, C-Suite executives, and their lab environment. … will be supporting network hardware, desktops, onboarding, and mobile devices. On average they will be supporting 10 tickets per day. Qualifications: Experience in a Help Desk role, supporting and troubleshooting Mac and Windows Operating Systems. Familiarity with basic troubleshooting and support of Linux Operating Systems. Strong … experience providing Level 2 Help Desk Support including password resets, new hire onboarding, production servers, and other higher level tickets Experience with O365 administration. Experience working with ticketing systems such as Jira. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced More ❯

Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire, ££Multi-million family run business where core values are a key factor within their staff have a great opportunity for an experienced Service Desk Analyst/1st Line Support … months experience, superb customer service skills combined with excellent communication skills supporting both internal and external customers and infrastructure teams. As a Service Desk Analyst/1st Line Support/Helpdesk Analyst you will have technical knowledge and experience of Windows 11, Office 365, Active Directory and … Server and will be responsible for resolving incidents, user queries and faults via ticketing systems to SLA's escalating cases to the relevant support tam where necessary. You will have good problem solving and diagnostic skills, experience of troubleshooting hardware issues, fixing/repairing laptops, desktops and printers More ❯

thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service … efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements … work. Excellent communication skills with the ability to manage conflict effectively and a commitment to delivering top-tier customer service. Familiarity with IT service desk tools and industry best practices. Proactive and collaborative attitude. Previous experience in a 1st or 2nd line support role would be highly More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you … IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently … you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the More ❯