Help Desk Support Jobs in the North of England

Help Desk Support
England > North of England

The median Help Desk Support salary in the North of England is £27,000 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 329 366 431
Rank change year-on-year +37 +65 +6
Permanent jobs requiring a Help Desk Support 20 26 2
As % of all permanent jobs advertised in the North of England 0.17% 0.15% 0.012%
As % of the Job Titles category 0.18% 0.16% 0.013%
Number of salaries quoted 15 26 1
10th Percentile £24,250 £20,500 -
25th Percentile £25,750 £21,000 £26,250
Median annual salary (50th Percentile) £27,000 £23,100 £27,500
Median % change year-on-year +16.88% -16.00% -
75th Percentile £27,250 £27,250 £28,750
90th Percentile £30,100 £32,125 -
England median annual salary £27,000 £24,000 £26,000
% change year-on-year +12.50% -7.69% -

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,815 16,750 15,196
% of permanent jobs with a recognized job title 92.22% 94.99% 89.53%
Number of salaries quoted 5,780 12,957 8,065
10th Percentile £25,750 £27,250 £30,500
25th Percentile £38,750 £36,250 £39,544
Median annual salary (50th Percentile) £50,055 £50,000 £53,500
Median % change year-on-year +0.11% -6.54% +7.00%
75th Percentile £62,500 £65,000 £69,649
90th Percentile £77,500 £78,750 £81,250
England median annual salary £56,800 £53,000 £60,800
% change year-on-year +7.17% -12.83% +1.33%

Help Desk Support
Job Vacancy Trend in the North of England

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Help Desk Support in the North of England

Help Desk Support
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Help Desk Support in the North of England.

Salary trend for Help Desk Support in the North of England

Help Desk Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the North of England region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West -1 15 £26,500 +10.42% 1
Yorkshire +59 5 £29,000 +27.75% 3
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 17 May 2025, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Help Desk Support in the job title.

1 15 (75.00%) Windows
1 15 (75.00%) Microsoft
2 10 (50.00%) Windows Server
3 9 (45.00%) Microsoft 365
3 9 (45.00%) Problem-Solving
3 9 (45.00%) Customer Service
4 7 (35.00%) Linux
5 6 (30.00%) Active Directory
5 6 (30.00%) Social Skills
6 5 (25.00%) LAN
6 5 (25.00%) Microsoft Office
6 5 (25.00%) Wi-Fi
7 4 (20.00%) Penetration Testing
7 4 (20.00%) Cybersecurity
7 4 (20.00%) Service Management
7 4 (20.00%) ITSM
7 4 (20.00%) SLA
8 3 (15.00%) Microsoft Certification
8 3 (15.00%) MCSA
8 3 (15.00%) SQL
8 3 (15.00%) Time Management
8 3 (15.00%) SaaS
8 3 (15.00%) Network Management
8 3 (15.00%) Retail
8 3 (15.00%) Customer Experience
9 2 (10.00%) Document Management
9 2 (10.00%) Mac OS
9 2 (10.00%) Hyper-V
9 2 (10.00%) Azure
9 2 (10.00%) AWS

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Microsoft Exchange
1 1 (5.00%) SharePoint
Applications
1 5 (25.00%) Microsoft Office
Cloud Services
1 9 (45.00%) Microsoft 365
2 3 (15.00%) SaaS
3 2 (10.00%) AWS
3 2 (10.00%) Azure
Communications & Networking
1 5 (25.00%) LAN
1 5 (25.00%) Wi-Fi
2 1 (5.00%) Cisco IOS
2 1 (5.00%) Wireless
General
1 6 (30.00%) Social Skills
2 3 (15.00%) Retail
3 1 (5.00%) Law
Miscellaneous
1 2 (10.00%) Management Information System
1 2 (10.00%) Self-Motivation
Operating Systems
1 15 (75.00%) Windows
2 10 (50.00%) Windows Server
3 7 (35.00%) Linux
4 2 (10.00%) Mac OS
5 1 (5.00%) Mac OS X
5 1 (5.00%) Windows 10
Processes & Methodologies
1 9 (45.00%) Customer Service
1 9 (45.00%) Problem-Solving
2 4 (20.00%) Cybersecurity
2 4 (20.00%) ITSM
2 4 (20.00%) Penetration Testing
2 4 (20.00%) Service Management
3 3 (15.00%) Customer Experience
3 3 (15.00%) Network Management
3 3 (15.00%) Time Management
4 2 (10.00%) Document Management
4 2 (10.00%) Workflow
5 1 (5.00%) Service Delivery
5 1 (5.00%) Task Automation
Programming Languages
1 3 (15.00%) SQL
2 1 (5.00%) Python
Qualifications
1 3 (15.00%) MCSA
1 3 (15.00%) Microsoft Certification
2 2 (10.00%) MCP
2 2 (10.00%) MCSE
3 1 (5.00%) CCNP
3 1 (5.00%) Cisco Certification
3 1 (5.00%) Degree
Quality Assurance & Compliance
1 4 (20.00%) SLA
System Software
1 6 (30.00%) Active Directory
2 2 (10.00%) Hyper-V
Systems Management
1 2 (10.00%) PaperCut
Vendors
1 15 (75.00%) Microsoft
2 1 (5.00%) Cisco