Manchester, North West, United Kingdom Hybrid / WFH Options
83zero Limited
developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Deerfoot I.T. Resources Limited
you can expect to work in these areas: Level 3 Network support Network incident diagnostics/resolution Network change implementation via requests made via ITSM Troubleshooting and fault-finding complex routing issues (BGP, OSPF and EIGRP). To apply for this Connectivity & Network Engineer role, your soft skills, expertise and more »
The vision is that this individual with be a key member of the team assisting to embed and grow a ITIL based internal ITservicemanagement system and offering a wealth of experience to the more junior members of the team. Essential Skills: Ability to stay up to date and … Device Estate ensuring all assets remain compliant Assisting the Head of IT to embed ITIL based ethos throughout their current processes within the ITServiceManagement Systems Mobile Device Management for Apple and Android handsets as well as experience working with Dell and Apple desktop systems Acting as the primary more »
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
SYKES COTTAGES LTD
following key skills: Windows desktop Proficient with Microsoft Word & Microsoft Excel or similar Basic Administration of Azure Active Directory Resourcefulness and problem-solving skills ITSM Software Although standouts will also have experience in: An ITIL qualification would be highly advantageous. Supporting Linux desktop and OS X Intune Office 365 8x8 … or Twilio Halo ITSM If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply! The Forge Holiday Group The Forge Holiday Group encompasses Sykes Holiday more »
Liverpool, Merseyside, North West Hybrid / WFH Options
BCT Resourcing
requirements. Some Responsibilities include: * By following best practices to configure, enhance, and maintain ServiceNow platform implementations across multiple ServiceNow modules, including ITServiceManagement (ITSM), IT Operations Management (ITOM), and IT Asset Management & Strategic … portfolio management. * You will be responsible for the hands-on ServiceNow development experience with assignments covering the full ServiceNow suite of products including ITServiceManagement, IT Operations Management, Security Operations, Customer Service, Human Resources, Strategic Platform Management and Business Management Requirements: * Extensive ServiceNow experience in development, configuration, and administration … Scripting experience with JavaScript, AngularJS, and/or ReactJS * Current experience serving in a technical ServiceNow role for the implementation of features within the ITSM, ITOM, Security Operations, and/or HR product suites. * Strong understanding of the overall ServiceNow platform and Integration tools * Experience with Agile development and project more »
support (including Networking TCP/IP, DHCP/DNS) Beneficial Experience with setting up and troubleshooting Zoom/Teams meetings. Experience with Freshservice ITservicemanagement or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone/iPad enrolment Understanding/Awareness of ITIL support more »
responsible for the technical documentation for system processes, specifications, and configuration management for a product team. The Business Analyst will work with the ITServiceManagement team to ensure a seamless handover is provided to the ITServiceManagement team to enable continued support for changes in the products, which more »
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated servicemanagement solutions within the ITServiceManagement domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. … modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing …/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with ITServiceManagement, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job more »
in ServiceNow (Business Rules, UI Pages, UI Macros, Events/Actions etc.) Working experience with ServiceNow module implementation and support, ServiceNow ITServiceManagement (ITSM), ServiceNow Customer ServiceManagement (CSM). Experience configuring workflows using standard methodology. Solid understanding of technical components such as API's, LDAP, VPN, SSL, SSO more »
in ServiceNow (Business Rules, UI Pages, UI Macros, Events/Actions etc.) Working experience with ServiceNow module implementation and support, ServiceNow ITServiceManagement (ITSM), ServiceNow Customer ServiceManagement (CSM). Experience configuring workflows using standard methodology. Solid understanding of technical components such as APIs, LDAP, VPN, SSL, SSO, Multi more »
Your Next Chapter Awaits: Become the IT Manager That Will Transform Our Client's Manufacturing Story. Imagine walking into a role where your work directly influences the beating heart of a leading manufacturing site in Leeming Bar. Our client, known more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Harvey Nash
looking for an Incident Manager to join the team, this is a business-critical role which will be a key component of the ITServiceManagement team and prove pivotal in achieving the wider business strategy. We’re looking for an Incident Manager who will lead the IT Incident process … with a strong understanding of Problem Management, Business Continuity, and Disaster Recovery. You will be tasked with coordinating activity across ITservicemanagement, maintaining the process and policies associated with incident management. This is an incredibly exciting role and a unique opportunity for someone to drive significant, enterprise-wide change. more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Charterhouse Group
is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts and 3rd party support or development teams to agree work required as well … changes take their feedback into account, and that they are kept informed of change roadmaps Essential Administration or super-user experience of Service Now ITSM and CRM. Proven experience of managing data via Excel Excellent customer service skills Ability to logically diagnose and help resolve issues Positive, proactive ‘can do more »