17 of 17 Permanent Service Desk Analyst Jobs in the North of England

Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer – Based in Manchester- Mon – Fri Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/… Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as an understanding of Networking triaging. Successful Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer needs to have excellent communication skills, strong and logical troubleshooting/diagnostic’s ability, be … a growth mindset, able to take on constructive criticism to better themselves and be driven and have ambition to progress yourself, as well as coming across very professional. Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer would ideally have previously contributed to Knowledge Banks (KB’s) and acted as a Senior More ❯

Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer Based in Leeds- Mon Fri Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/… Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as an understanding of Networking triaging. Successful Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer needs to have excellent communication skills, strong and logical troubleshooting/diagnostic s ability, be … a growth mindset, able to take on constructive criticism to better themselves and be driven and have ambition to progress yourself, as well as coming across very professional. Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer would ideally have previously contributed to Knowledge Banks (KB s) and acted as a Senior More ❯

Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer – Based in Leeds- Mon – Fri Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/… Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as an understanding of Networking triaging. Successful Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer needs to have excellent communication skills, strong and logical troubleshooting/diagnostic's ability, be … a growth mindset, able to take on constructive criticism to better themselves and be driven and have ambition to progress yourself, as well as coming across very professional. Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer would ideally have previously contributed to Knowledge Banks (KB's) and acted as a Senior More ❯

Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer – Based in Leeds- Mon – Fri Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/… Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as an understanding of Networking triaging. Successful Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer needs to have excellent communication skills, strong and logical troubleshooting/diagnostic’s ability, be … a growth mindset, able to take on constructive criticism to better themselves and be driven and have ambition to progress yourself, as well as coming across very professional. Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer would ideally have previously contributed to Knowledge Banks (KB’s) and acted as a Senior More ❯

IT Service Desk Analyst IT Service Desk Analyst Exemplar Health Care Support Centre,Sheffield Position :IT Service Desk Analyst (1st line) Location : 17 Europa View, Sheffield, S9 1XH Contract type :Permanent, full time Rate : £26,500 per annum This is an exciting opportunity to join our IT Department and play a … key role in delivering IT support across our rapidly growing organisation. As a 1st Line Service Desk Analyst, you are the first point of contact for users needing technical support. Your role involves answering calls, emails and tickets, logging incidents accurately and providing initial troubleshooting for hardware, software and network issues. You will resolve common problems or … escalate more complex issues to senior teams when needed. Excellent communication and customer service skills are essential. About Exemplar Health Care Exemplar Health Care is one of the countrys leading nursing care providers for adults living with complex needs.We have 50+care homes across England that support adults living withcomplex mental health needs, dementia, neuro-disabilities and physical disabilities.As well More ❯

IT First Line Service Desk Analyst Location: Newcastle Salary: £27000 4 on 4 off shift after 6 months Type: Permanent/Fulltime Our client is one of the UK's leading providers of quality public transport. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. … Providing colleagues with the tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part … walk up & chat, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication channel between customers and the IT organisation, managing expectations and setting the standard of behaviour for More ❯

Are you passionate about IT and customer service? EVO is looking for an enthusiastic and motivated Service Desk Analyst to join our dynamic IT team. This is a fantastic opportunity to gain exposure to a wide range of IT projects and develop your technical skills in a fast-paced, supportive environment. What You'll Be Doing … As a Service Desk Analyst, you'll be the first point of contact for IT support across the business. Your responsibilities will include: Delivering 1st line technical support for all Group IT systems and services within agreed SLAs. Handling user issues and change requests via phone, email, and other communication channels. Logging incidents, problems, and requests accurately … using our service management tool. Troubleshooting and resolving issues or escalating them appropriately. Managing user accounts, hardware setups, and equipment delivery across locations. Providing user training and creating documentation when needed. Assisting with inventory management of IT assets and software licenses. Supporting the IT management team with ad hoc requests and tasks. What We're Looking For We're More ❯

My client is a successful and well-established business supplying a unique technology-based product/solution to the public and private sectors. They now require a Service Desk Analyst to join the team and support the next phase of growth for the company. Their 2nd Line Support Analyst role in the Castleford area is a … day duties will involve investigating and troubleshooting both software and hardware faults, taking ownership of incidents, driving them through to resolution and maintaining a strong knowledge base As a Service Desk Analyst, you’ll be responsible for: Fault finding and problem solving. Answering telephone calls and replying to emails from customers. Resolving help-desk tickets. Investigating … software applications. Triaging Hardware issues Arranging engineer visits to customer sites. Liaising with engineers on site to complete troubleshooting and testing. Required Skills: Previous experience working on a Help Desk or Service Desk providing 2nd line support. Desktop imaging and PC builds. Experience troubleshooting hardware and software issues. These include but are not limited to using the More ❯

IT Service Desk Analyst - 1st Line - Liverpool Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in central Liverpool. In this role, you will be the first line of support for IT issues across the firm, using … are looking to pay a starting salary of £24,000 - £27,000 + benefits. To apply press apply now or send your CV to matthew.leach @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1st Line/Liverpool Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral More ❯

Are you a problem-solving pro with a passion for making others lives easier? The DFS Group is looking for a talented IT Service Desk Analyst to be the first point of call for tech support. Youll bring friendliness, efficiency, and a 'right-first-time' mindset to keep our colleagues smoothly connected and empowered. Sofology benefits Growth … Join our Group Pension and Sharesave schemes. Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay. A day in the life of... An IT Service Desk Analyst, you wont just be resetting passwords, you will.. Log every call, provide swift and accurate support, and resolve issues in line with our incident management … needs more expertise, youll hand it over cleanly using our escalation process. Work closely with the broader IT team to maintain a 95% SLA, championing a right first time service philosophy. Work comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Prepare laptops, desktops, and mobile devices with precision, ready for colleagues to hit the More ❯

We are looking for an experienced Level 2 Service Desk Engineer who is looking to join a well-established and growing IT provider. Role Level 2 Service Desk Analyst/Engineer Location Barnsley with some local travel (Driver’s licence required) Flexible WFH options also. Salary £27k - £29k with full expenses – overtime & out of hours … pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Leve 2 Service Desk Engineer within the UK Technical function Provide excellent support to IT users within the extensive customer base Work with a variety of technologies to provide exceptional service At times there will … Respond to support requests by following agreed procedures and SLAs to advise the correct actions Provide support with help of the remote servers/network Analysis of incidents and service requests in alignment with the customer Communicate and dispatch tickets to 3rd party support teams and follow up Ensure compliance to information security guidelines and regulations. The Person You More ❯

As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS. Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. About DFS It takes a whole lot of passion to … needs more expertise, youll hand it over cleanly using our escalation process. Work closely with the broader IT team to maintain a 95% SLA, championing a right first time service philosophy. Work comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Prepare laptops, desktops, and mobile devices with precision, ready for colleagues to hit the … organised, analytical, and detail-focused will really help you shine in this role, along with a methodical way of working. Ideally, youll have around 12 months experience in a Service Desk or end-user support role, and its even better if thats been in a fast-moving environment like retail. It would be a bonus if youve got More ❯

We are recruiting for a 1st Line Service Desk Analyst for an organisation in the Morley area of Leeds. This is a permanent position but is paid through our agency for the first 3 months whilst you are in probation. Ideally we are looking for a candidate with some experience working on an IT Service Desk … dealing with some basic troubleshooting requests around PC's and Laptops. This is a role that involves dealing with colleagues on a day-to-day basis, therefore, outstanding customer service and communication skills are basic requirements. If you are keen on an career in IT and have some exposure and understand of 1st Line issues please apply for immediate More ❯

We are recruiting for a 1st Line Service Desk Analyst for an organisation in the Morley area of Leeds. This is a permanent position but is paid through our agency for the first 3 months whilst you are in probation. Ideally we are looking for a candidate with some experience working on an IT Service Desk … dealing with some basic troubleshooting requests around PC's and Laptops. This is a role that involves dealing with colleagues on a day-to-day basis, therefore, outstanding customer service and communication skills are basic requirements. If you are keen on an career in IT and have some exposure and understand of 1st Line issues please apply for immediate More ❯

prioritise tasks effectively. Personality counts, the team values people who bring energy, character, and a positive attitude to the workplace. This role could suit: ** Someone with IT helpdesk or service desk experience looking to broaden their skills. ** An IT or Computing graduate who is motivated to launch a career in technical support and wants hands on experience with … is £24,000-£27,000, and you'll benefit from structured training and development opportunities to grow your career. Additional benefits include: ** 25 days holiday, rising to 30 with service, plus bank holidays. ** Health, life assurance, and pension. ** Regular salary reviews and clear progression opportunities. ** A sociable culture with quarterly events, table tennis, pool in the office, and team More ❯

Role: Customer Service Advisor (Non-Voice) Salary: £23,810 + benefits Location: Wythenshawe M22 (fully office based for 1st 3 months then potential to go hybrid) Employment Type: Permanent Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends This is an exciting opportunity for an experienced Customer Service Advisor to join … my Wythenshawe based client on a permanent basis due to a period of growth for their business. The Customer Service Advisor plays a critical role in delivering high-quality support to their clients. Do you have experience in managing ticketing systems? Troubleshooting technical issues? Do you thrive under pressure and demonstrate excellent problem-solving skills? Duties of the Customer … Service Advisor: High-Quality Support : Deliver exceptional support to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to More ❯

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be More ❯