Recruitment Group we are pleased to be working with one of our key clients in Sheffield as they look to recruit a 1st line Support Technician. ** Site based role Monday to Friday – license & own vehicle require as some potential travel ** My client is seeking a talented and motivated individual … to join their team as a 1st Line Support Technician. In this role, you will be the first point of contact for end users, providing technical support and troubleshooting assistance for a wide range of IT issues. You will have the opportunity to work with cutting-edge technologies … and gain valuable experience in a fast-paced environment! Key Duties & Responsibilities: Respond to incoming support requests via phone, email, or ticketing system in a timely manner Diagnose and resolve technical issues related to hardware, software, and network connectivity Provide step-by-step guidance and instructions to clients for more »
Gateshead, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
3rd Line IT SupportTechnician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. … As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated … technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and more »
Role: IT SupportTechnician Location: Bamber Bridge, Lancashire Salary: £23,000 - £27,000 We are currently looking to recruit an IT SupportTechnician for a well-established Managed Service Provider based in Central Lancashire. The successful candidate will be responsible for providing on site and remote … technical support to clients as well as being the first point of contact. Responsibilities: Responding to queries either in person or remotely Diagnosing and solving technical issues including network connectivity, software and hardware Manage service requests, through the ticketing system adhering to SLA's Installing and configuring computer hardware … parking Employee care package Great pension scheme If this role is of interest to you, please apply for immediate consideration and interview. Keywords: IT Support Engineer, IT Technician, Computer Technician, IT Support Analyst, 1st line In Technology Group Ltd is acting as an Employment Agency in more »
My client is a world-renowned retail manufacturing company, with several sites spread across the globe. They're looking for a dedicated IT SupportTechnician who is eager to learn and improve their craft. If you're looking for a role with a close-knit team, and also … a sense of independence, then this may be the role for you. IT SupportTechnician £25,000 - £30,000 Durham/Onsite Day-to-Day: Provide first-line support to end-users, addressing hardware and software issues promptly and effectively. Assist users with troubleshooting, resolving technical problems … integrity of data and backups are in line with policies and disaster recovery plans. Tech Stack: Windows Server Office 365 Azure Networking Hardware Desktop Support Company Benefits: 32 Days paid annual leave Opportunities for career growth and development Collaborative and supportive work environment Tight-knit, technically strong team to more »