2 of 2 Permanent Regulatory Change Jobs in Northampton

product, tech, operations) to ensure service excellence Conduct regular reviews with clients to ensure satisfaction and identify upselling opportunities Stay updated with industry trends, regulatory changes, and market developments Ensure compliance with financial and data protection regulations Prepare reports and account status updates for senior management Person Specifications Proven More ❯

This role involves strategic planning, real-time monitoring, troubleshooting technical issues, and collaborating with key stakeholders to enhance campaign performance while ensuring compliance with regulatory requirements. The Dialler Manager plays a crucial role in improving contact rates, agent productivity, and overall campaign effectiveness through effective workforce planning and system … with relevant regulations (e.g. TCPA, GDPR, DNC, OFCOM). Implement risk minimisation measures, such as call blocking and DNC list compliance. Stay updated on regulatory changes affecting outbound calling operations and conduct periodic audits to maintain legal and ethical standards. Collaborate with IT, Operations, and Sales teams to ensure More ❯