24 of 24 Permanent Customer Service Jobs in Oxford

client's expanding team based in Headington. This is an excellent opportunity for someone with strong communication skills and a passion for delivering exceptional customer service in a fast-paced environment. Key Responsibilities Provide professional and efficient customer support via phone, email, and other communication channels. … prioritise, and resolve incoming enquiries using customer service software. Troubleshoot and resolve issues promptly while maintaining a calm and positive approach. Manage multiple tasks simultaneously and ensure accurate documentation of all customer interactions. Collaborate effectively with colleagues to meet service level targets and achieve customer ...

Technical Customer Service Advisor - Italian Speaking (Bokun) Oxford, England, United Kingdom About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience … services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. What you’ll do: As a Technical Support Advisor at Bókun, you will ...

Service Engineer Oxford and surrounding areas £36,000 - £40,000 + Company Benefits Due to continued growth, we are looking for an experienced Service & Commissioning Engineer to join our Fire & Security team. Covering Oxford and surrounding areas, you will be responsible for servicing, maintaining, fault finding, and commissioning … wide range of fire, life safety, and electronic security systems. You will also undertake small installation works while ensuring exceptional customer service and compliance with all relevant industry standards. Key Responsibilities Service, maintain, and fault find on Fire Detection, Portable Fire Extinguishers, Access Control, Door Entry, CCTV ...

Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry ...

Electrical Field Service Engineer, Gas Detection Systems Overall Earnings £55,000 Basic Salary £45,000 Bonus £4,000 Overtime Circa £5,000 Company Car or £6,000 Car Allowance Pension Private Medical Cover Life Insurance 27 Days Holiday and Bank Holidays £10 Lunch Allowance Phone, Laptop, Tools and Test … Equipment ** Excellent opportunity for experienced Electrical Field Service Engineers seeking the opportunity to work for a leading manufacturer of instrumentation and control systems, offering first class industry recognised product training, unrivalled benefits and genuine prospects for career progression ** The Role - Electrical Field Service Engineer, Gas Detection Systems Following ...

Service Desk Analyst Local authority | Hybrid Working £18.48 PAYE/£20.77 umbrella per hour Immediate Start | Ongoing Temporary Contract We are recruiting for an experienced ICT Service Desk Analyst to join a busy local authority ICT team in Oxford. You will provide 1st and 2nd line support … council staff, resolving technical issues, logging and managing incidents, and ensuring excellent customer service across ICT systems and applications. Key Duties Provide 1st and 2nd line IT support via phone, email and service portal. Log and manage incidents and service requests in line with SLAs. Troubleshoot ...

Security Service Engineer Oxford & Surrounding Areas £40,000 - £45,000 + Overtime + Bonus + Travel Package Company Van & Fuel Card Are you an experienced Security Service Engineer looking for a new mobile role? We are supporting a leading provider of Fire, Security and Electrical services … range of Fire & Security systems across commercial and residential sites, as well as supporting with small works and commissioning when required. Key Responsibilities Service, maintenance and fault-finding of Fire & Security systems Working on CCTV, Intruder Alarms, Access Control, Door Entry and Emergency Lighting Carrying out repairs, reactive call ...

Planet Pharma in the United Kingdom is seeking a skilled Field Service Engineer to install, commission and service complex laboratory and diagnostic instrumentation across your territory. Working independently, you will ensure equipment uptime and deliver expert technical support and customer service at customer sites. … will diagnose electro-mechanical faults, troubleshoot TCP/IP networking, and maintain comprehensive service documentation while building strong relationships with customers #J-18808-Ljbffr ...

care, specifically in home care settings. This person will undertake regular comprehensive reviews of care documentation and all quality and compliance elements for our service, ensuring that things are done, done to a high standard and done on time. Systems are in place, but they need to be more … Access Learning Access Care Compliance Become the in-house superuser on our preferred electronic care planning and EMAR system, enabling you to ensure our service is using the systems to true potential and as efficiently as possible. Compliance Undertake compliance checks for the service in line with ...

shifts, weekdays and weekends, as part of the administration team to ensure the smooth running of SEU Triage. The post holder will provide excellent customer care that demonstrates a caring and responsive approach to those attending the hospital, be able to accurately record and input data into the Trust … care and professionalism. Job description Job responsibilities The overall purpose of this role is to provide a high quality, comprehensive and professional administration service in support of the clinical activities undertaken on the Surgical Emergency Unit. Main responsibilities To be responsible for the reception of patients, relatives and carers ...

about what the Sales Administration Manager role entails Management role leading the Export & Sales Administration function, with responsibility for developing the team and ensuring customer orders, domestic and international shipments, service/repair activity and associated administration are handled accurately and efficiently. The role requires strong practical knowledge … international shipping, alongside commercial awareness and the ability to work closely with Commercial, Production, Purchasing, Finance and Quality. It also has a strong customer-service focus, dealing with order and shipment queries, while taking ownership of export/compliance issues and ensuring they are followed through to resolution. ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Surrounding areas £36k-£42k doe Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: ·Intruder Service Experience (Galaxy would be beneficial) ·Fire Knowledge (Advanced, kentech and morley would be useful) ·Knowledge of Intruder alarms ·Excellent customer service skills … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: ·Company Vehicle ·Mobile Phone ·Stand ...

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and technical specialists keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks ...

provide unmatched opportunities for personal and professional career development. The role may require flexible working, including shift work and weekend cover as service needs dictate. What are the benefits of working with Diagnexia? Competitive salary with annual performance-based increases Healthcare benefits and pension Annual leave Regular performance feedback … other stakeholders. Patient and Data Privacy: Maintain strict confidentiality of patient information and laboratory data, adhering to privacy laws and regulations. Communication and Customer Service Respond promptly and professionally to calls, voicemails and emails, seeking scientific advice when required. Communicate clearly with colleagues, senior scientific staff, pathologists ...

innovative group of GP Practices in Headington and the surrounding area? We are seeking compassionate, empathetic and positive individuals with a passion for excellent customer service and communication skills, a knack for technology and a commitment for delivering excellence in a fast-paced call centred environment. While prior ...

processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous …/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam ...

TripAdvisor LLC is hiring a Technical Customer Service Advisor (Italian Speaking) in Oxford. The role is hybrid, requiring two days per week in the Oxford office, with responsibilities spanning diagnosis, triage, and resolution of technical issues for Bókun customers, across email, phone, video calls, and chat. Fluency ...

Turn IT on are looking for an Junior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers, join our team supporting one of our schools in Oxford click apply for full job details ...

software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate … interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent ...

processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous …/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam ...

opportunity to work with advanced laboratory and automation technologies while providing critical support to customers across your territory. The Role As a Field Service Engineer, you will be responsible for the installation, commissioning, maintenance and repair of complex laboratory and diagnostic instrumentation. Working independently, you will ensure equipment operates … reliably while delivering a high standard of technical support and customer service. Key responsibilities include: Installing and commissioning instrumentation at customer sites. Performing preventative maintenance activities to planned schedules. Diagnosing and repairing electro-mechanical, electronic and software-related faults. Troubleshooting network connectivity and system integration issues. Maintaining accurate ...

Turn IT on are looking for an Junior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers, join our team supporting one of our schools in Oxford. This role requires you to drive around to different location around … education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability ...

growing team. The Role Reporting to the Regional Field Manager, you'll be out on the road installing, maintaining and troubleshooting metering equipment at customer sites. Your day-to-day will include: Installing and maintaining electricity meters (whole current, LV and HV) Diagnosing and fixing faults on-site Programming … leave scheme Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Our Commitment to Inclusion At IMSERV, we're committed to building a team where everyone feels valued, respected and able ...