Preston, Lancashire, England, United Kingdom Hybrid / WFH Options
Agility
CustomerService Representative – Hybrid Working | Preston | Up to £30,000 DOE Recruiting on behalf of a fast-growing fintech business We’re working with an innovative and rapidly expanding digital investment company, currently seeking a proactive and experienced CustomerService Representative to join their team in Preston . This is a fantastic opportunity to join a … office/2 days home), ideal for someone who thrives in a fast-paced, client-facing role and enjoys working as part of a collaborative team. The Role: As CustomerService Representative, you’ll be the first point of contact for customers across multiple channels, helping to resolve a variety of queries in a professional, efficient, and empathetic … manner. You’ll also support internal teams and contribute to service improvements. Key Responsibilities: Respond to customer queries via phone, email, and live chat Provide outstanding service and build strong client relationships Resolve complex issues promptly and follow up where necessary Work collaboratively with internal departments Maintain accurate records of client interactions Contribute to continuous improvement of More ❯
Preston, Lancashire, United Kingdom Hybrid / WFH Options
Agility Resourcing Ltd
CustomerService Representative - Hybrid Working | Preston | Up to £27,000 DOE Recruiting on behalf of a fast-growing fintech business We're working with an innovative and rapidly expanding digital investment company, currently seeking a proactive and experienced CustomerService Representative to join their team in Preston . This is a fantastic opportunity to join a … office/2 days home), ideal for someone who thrives in a fast-paced, client-facing role and enjoys working as part of a collaborative team. The Role: As CustomerService Representative, you'll be the first point of contact for customers across multiple channels, helping to resolve a variety of queries in a professional, efficient, and empathetic … manner. You'll also support internal teams and contribute to service improvements. Key Responsibilities: Respond to customer queries via phone, email, and live chat Provide outstanding service and build strong client relationships Resolve complex issues promptly and follow up where necessary Work collaboratively with internal departments Maintain accurate records of client interactions Contribute to continuous improvement of More ❯
Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed. This can be offered on ahybrid office/home … installation of software updates Issue logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of the problem, actions taken, and final resolutions CustomerService and Communication Respond promptly to queries: Address customer concerns via email and phone, maintaining a courteous and helpful attitude Educate users: Assist users in understanding how … to avoid future problems by providing guidance and education on using systems properly. What we're looking for? 1 year + experience in Application/Tech support or other CustomerService support role Great customer skills and good all round IT troubleshooting skills. Ability to multitask and prioritise workload Confident, friendly and outgoing, always happy to role More ❯
to control and coordinate work. Key Responsibilities Delivering construction and maintenance projects at 11kV, 33kV and 132kV Management of Transmission faults Day to day management of framework contractors Managing Customer Interruptions (CI) and Customer Minutes Lost (CML) risk on the 33kV and 132kV network. Knowledge, Skills and Experience Hold a minimum of an HNC level qualification in Electrical … authorisation of 11kV SAP (desirable) Hold SAP status at 33kV and 132kV (desirable) Have experience in 33kV and 132kV network operation and maintenance (desirable) Be focussed on providing excellent customerservice (essential) Be an excellent verbal and written communicator Be proficient in the use of MS Office Hold a full, valid UK driving licence (essential). What Electricity … is committed to supporting its people and is proud of its reward and benefits package, which includes: An annual bonus scheme 25 days annual leave (increasing with length of service) Car allowance or company vehicle Private healthcare An employee rewards portal offering discounts on well-known brands A market-leading contributory pension scheme Employee assistance programme Opportunities for professional More ❯
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customerservice skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯