2 of 2 Permanent Service Management Jobs in Preston

Service Architect Advisory Services - Business Consulting & Advisory | GTO Permanent Remote £50,000 - £70,000 Join us as a Service Architect in our Advisory Services team, where complex challenges meet meaningful outcomes. Youll be part of a collaborative consulting community that blends deep service management expertise with … initiatives. Youll help shape how services are designed, structured, governed, and evolvedensuring they deliver value from concept through to live operation. This is a service-level architecture role, focused on end-to-end service design and lifecycle thinkingnot detailed technical solution design or day-to-day delivery. What ...

Support patching, upgrades, and migrations of Citrix components. Both proactive and reactive problem record progression and root cause analysis. Pro-active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high … degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven experience within a Third Line Support role Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience ...