8 of 8 Permanent Customer Engagement Jobs in Reading

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world s leading cloud communications and Customer Experience technology providers. As Europe s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries and we … Bracknell Hybrid Working 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Reporting to … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and we … Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Reporting to … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯

We’re partnering with a household brand as they embark on a bold CRM transformation across Europe. They’re building a brand new Customer Engagement division, and this is one of the very first hires into it. This isn’t campaign delivery, it’s CRM architecture. That means you’ll be laying the foundations and building the platform … from scratch, for how this business builds trust, personalisation and loyalty through every stage of the customer journey. The Role: This is a newly created role reporting into senior leadership, with one direct report to recruit and manage. You’ll lead the implementation of Salesforce Marketing Cloud across the business and design an adaptive, CRM model that can flex … shape something meaningful from the ground up. You’ll be working for a business with wide-scale brand recognition, strong internal buy in, and ambitious plans to modernise their customer experience across Europe. The role offers genuine scope to grow, with a leadership pathway and influence across markets, and a competitive salary of up to £80,000. You’ll More ❯

role in growing revenue across existing accounts while developing new business within the Public Sector. What You ll Be Doing: Inside Sales Executive Develop and grow spend within existing customer accounts while actively identifying and winning new business opportunities. Manage your pipeline effectively and provide accurate weekly forecasts to drive year-on-year financial growth. Build an in-depth … understanding of the company s solutions and deliver tailored product knowledge to clients. Keep detailed records of customer engagement and contact updates using the CRM system. What We re Looking For: Inside Sales Executive Proven IT reseller sales experience, ideally with exposure to Public Sector clients. A self-motivated, ambitious individual with a strong desire to exceed targets … and progress in their career. Excellent relationship-building, communication, and negotiation skills. A proactive and positive attitude with a focus on delivering outstanding customer service. Why Apply? This is a fantastic opportunity to join a dynamic and supportive sales team where hard work and success are recognised and rewarded. We are a Disability Confident Employer (Level 1) and are More ❯

role in growing revenue across existing accounts while developing new business within the Public Sector. What You'll Be Doing: Inside Sales Executive Develop and grow spend within existing customer accounts while actively identifying and winning new business opportunities. Manage your pipeline effectively and provide accurate weekly forecasts to drive year-on-year financial growth. Build an in-depth … understanding of the company's solutions and deliver tailored product knowledge to clients. Keep detailed records of customer engagement and contact updates using the CRM system. What We're Looking For: Inside Sales Executive Proven IT reseller sales experience, ideally with exposure to Public Sector clients. A self-motivated, ambitious individual with a strong desire to exceed targets … and progress in their career. Excellent relationship-building, communication, and negotiation skills. A proactive and positive attitude with a focus on delivering outstanding customer service. Why Apply? This is a fantastic opportunity to join a dynamic and supportive sales team where hard work and success are recognised and rewarded. We are a Disability Confident Employer (Level 1) and are More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … customers satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust More ❯

Head of Professional Services , you'll lead, mentor, and grow a multidisciplinary consulting team - including Application Specialists Technical Consultants and Project Managers. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals. This is an excellent opportunity for an experienced leader with a proven track record in managing … or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence. You'll play a pivotal role in shaping how consulting services are delivered - developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively. Essential skills and … leading a professional services or consulting team through growth and change. Strong understanding of business processes and digital transformation challenges across industries. Proven success in driving profitability, utilisation, and customer satisfaction metrics. Excellent stakeholder management and influencing skills at all levels. Strong project and resource management skills, with the ability to manage competing priorities. Commercially savvy, with experience in More ❯

Head of Professional Services , you'll lead, mentor, and grow a multidisciplinary consulting team - including Application Specialists Technical Consultants and Project Managers. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals. This is an excellent opportunity for an experienced leader with a proven track record in managing … or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence. You'll play a pivotal role in shaping how consulting services are delivered - developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively. Essential skills and … leading a professional services or consulting team through growth and change. Strong understanding of business processes and digital transformation challenges across industries. Proven success in driving profitability, utilisation, and customer satisfaction metrics. Excellent stakeholder management and influencing skills at all levels. Strong project and resource management skills, with the ability to manage competing priorities. Commercially savvy, with experience in More ❯