1 to 6 of 6 Permanent Customer Engagement Jobs in Reading

evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around two key components of our Cloud & Applications portfolio. Firstly, what we call Developer Velocity; how we empower the Developer & Engineering communities … observing the impact that software code is having on end users, our customers have the power to grow and differentiate. Secondly, you will lead customer engagement around our Public Cloud portfolio. As our customers continue to adopt public cloud at speed, our role is to help them take … service opportunities: What youll do: Identify Developer Velocity & Public Cloud opportunities and develop pipeline within Customers Provide end-to-end opportunity ownership Assist the customer through a process of understanding their requirements, defining a solution, creating a compelling proposition and will be responsible for negotiating commercials and closing the more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »

evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around... more »

driven leader to undertake a fulfilling role as the Programme Interface Team Leader. Utilising your leadership skills and experience in coordinating technical experts and customer relationships, you will be an integral part of the organisation, ensuring focus on delivery and customer engagement. The successful candidate will work closely … development of, and management of, Service Level Agreements, order book, reporting and metrics for the Materials and Analytical Science area. The role requires routine engagement with both internal Science and external Programme/Tech Centre stakeholders. What will you be responsible for? Leading, coaching and developing a team at more »

Manager. Utilising your leadership skills and experience of capability management, you will be an integral part of the organisation, ensuring focus on delivery and customer engagement. The successful candidate will work closely with the technical capability areas within Materials and Analytical Science to ensure effective communication of service capability … to provide proactive management of technical capabilities, working to highlight and mitigate risks for the Materials and Analytical Science area. The role requires routine engagement with both internal Science and external Programme/Tech Centre stakeholders. What will you be responsible for? Providing support and governance across Materials and more »