14 of 14 Permanent Customer Experience Jobs in Reading

Head of Digital Learning Ciphr has created a brand new opportunity, Head of Digital Learning to shape our content team and influence exceptional customer experiences. As the Head of Digital Learning, you'll lead the content team, ensuring seamless day-to-day operations always keeping our customers … heart of everything we do. You'll be the driving force behind customer onboarding, relationship management, and retention strategies while providing hands-on leadership and support to your team. Working closely with stakeholders across the wider CIPHR group, you'll use data-driven insights to optimise performance, identify growth ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … actively leading the charge to create a climate and nature-positive future. Job Details: Work Location: Reading, UK Job Description: • 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing ...

significant digital shift. This is a high-impact role where you’ll play a key part in shaping the future of the online customer experience and driving increased digital revenue. What you’ll be doing: Leading the delivery of key ecommerce initiatives across web and digital channels Owning … finalisation of the homepage experience, working closely with UX teams and external agency partners Driving omnichannel alignment between digital and physical customer journeys Leading workflow redesign across multi-channel teams including UX, ecommerce, product, creative, and marketing Managing senior stakeholders and ensuring delivery aligns with evolving ecommerce strategy ...

with sales and US-based teams, youll optimise campaigns across multiple channels, accelerate deal cycles, and build strong alignment across regions. This role requires experience navigating complex buying environments and delivering measurable impact in fast-moving, high-accountability settings. WHAT YOULL BE UP TO Develop and execute integrated demand … PERFECT PARTNER? Youll be able to demonstrate success in delivering pipeline impact and marketing-generated opportunities Youll have proven experience executing integrated campaigns across events, digital, email, and paid media Youll be familiar with account-based marketing and working in a named-account sales model Youll demonstrate proficiency with ...

with sales and US-based teams, youll optimise campaigns across multiple channels, accelerate deal cycles, and build strong alignment across regions. This role requires experience navigating complex buying environments and delivering measurable impact in fast-moving, high-accountability settings. WHAT YOULL BE UP TO Develop and execute integrated demand … PERFECT PARTNER? Youll be able to demonstrate success in delivering pipeline impact and marketing-generated opportunities Youll have proven experience executing integrated campaigns across events, digital, email, and paid media Youll be familiar with account-based marketing and working in a named-account sales model Youll demonstrate proficiency with ...

with sales and US-based teams, youll optimise campaigns across multiple channels, accelerate deal cycles, and build strong alignment across regions. This role requires experience navigating complex buying environments and delivering measurable impact in fast-moving, high-accountability settings. WHAT YOULL BE UP TO Develop and execute integrated demand … PERFECT PARTNER? Youll be able to demonstrate success in delivering pipeline impact and marketing-generated opportunities Youll have proven experience executing integrated campaigns across events, digital, email, and paid media Youll be familiar with account-based marketing and working in a named-account sales model Youll demonstrate proficiency with ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

global organisation in the digital products and fintech space is looking for a Senior DevOps Engineer to support the delivery and evolution of its customer-facing platforms. The business develops and operates a suite of high-traffic digital products, including web, mobile, and API-driven services used by millions … pipelines. Working closely with product engineering, security, and platform teams , you will help accelerate product delivery, improve system reliability, and enhance the overall user experience through modern DevOps practices. This role will suit someone passionate about product-driven engineering , platform scalability, and continuous innovation. Key Responsibilities Support the build ...

enablement programmes. Commercial Reporting Maintain accurate forecasting, CRM updates, and commercial documentation. Cross-functional Coordination Collaborate with internal teams to ensure a seamless customer experience. Skills & Attributes Strong commercial awareness and strategic mindset Excellent communication and relationship-building skills Proactive, self-motivated, and results-driven, confident negotiator with … solutions-focused approach Highly organised with strong planning and reporting capability, able to work independently and collaboratively Experience & Qualifications Proven experience in business development, channel sales, or account management Background in software, SaaS, cloud communications, or unified communications Demonstrable success in achieving revenue and margin targets Skilled ...

Executive to join our Business Solutions team. This is a fantastic opportunity for someone who thrives in a target-driven environment and enjoys building customer relationships while driving sales growth. What you’ll be doing This is a desk-based sales role where you’ll be responsible for managing … target accounts Managing and maintaining accurate records in CRM systems (Salesforce) Following up on marketing campaigns and generating pipeline opportunities Delivering high levels of customer satisfaction through responsive and professional service Collaborating with internal teams including technical services and operations to ensure smooth delivery Managing business renewals and ensuring ...

already used across the financial services industry, has proven market traction, and is entering its next phase of growth focused on AI, personalisation, and customer engagement. Salary Package: £70-75k + Benefits Location: Reading (1 day per week) The client cannot provide sponsorship at this time. The Product … Manager will evolve the platform by delivering new functionality, improving customer experiences, and introducing AI-powered capabilities. The app is powered by data-rich API integrations that provide personalised content, financial information, and digital services to end users. Working closely with the CEO, engineering, design, and commercial teams ...