1 to 2 of 2 Permanent 2nd Line Support Jobs in Redhill

1st-2nd Line Support Advisor Salary: Competitive Location: Operations Department, Global Customer Support Centre Job Type: Full-time, 24/7 support with 12-hour shifts (days and nights) We are looking for a proactive 1st -2nd Support … expectations and SLAs are met. Log all calls/emails and maintain Freshdesk and Cruise IP Databases for team clarity. Provide first and second line support for GCSC activity, ensuring continuity and seamless handover between shifts. Assist with monthly customer surveys to ensure service levels are … for continuous learning and technical training. Part of a team that values initiative and dedication to customer satisfaction. To apply for the 1st- 2nd Line Support position, please submit your CV detailing your relevant experience and why you are interested in this role. more »

2nd Line IT Support Why You'll Love Working with Our Client: Competitive Salary: £35 - £45k DOE Performance Bonus: 5% annually Comprehensive Company Pension Wellness Perks: Access to on-site and local gym facilities Are you an experienced 2nd Line Support … capabilities. Willingness to work overtime as needed in the IT sector. If you're ready to take the next step in your technical support career and are passionate about providing excellent customer service, apply now to join a team that values your expertise and dedication. PLEASE NOTE: This more »