is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and care Processing payments for energy top-ups over the phone Onboarding new customers to the platform Managing SIM card inventory and activating devices Assisting customers with setting energy tariffs and navigating the online portal Performing data entry and maintaining client account More ❯
is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and care Processing payments for energy top-ups over the phone Onboarding new customers to the platform Managing SIM card inventory and activating devices Assisting customers with setting energy tariffs and navigating the online portal Performing data entry and maintaining client account More ❯
arrangements for service visits, ensuring efficiency and compliance. Support documentation creation, trend tracking, and process improvement initiatives. Provide training to 1st and 2nd line support staff, and assist with onboarding of engineers. Assist in launching new government services and delivering minor projects as required. Ensure sufficient spares management and procurement in line with operational needs. Technical Service Manager Requirements: Royal More ❯
arrangements for service visits, ensuring efficiency and compliance. Support documentation creation, trend tracking, and process improvement initiatives. Provide training to 1st and 2nd line support staff, and assist with onboarding of engineers. Assist in launching new government services and delivering minor projects as required. Ensure sufficient spares management and procurement in line with operational needs. Technical Service Manager Requirements: Royal More ❯
system and lead improvement programmes. Ensure accurate configuration capture (e.g., Secure Insight) and support minor projects (support/obsolescence). Train 1st/2nd line teams and assist with onboarding of Field Service Engineers. Collaborate closely with MOD System Engineering/Project teams; provide confident, professional technical engagement with the Government customer Must-Haves: Ex-Royal Navy (CIS/WE More ❯
and invoicing Tracking support trends and owning improvement initiatives Supporting minor project management within obsolescence and support programmes Delivering training to 1st and 2nd line support staff and assisting onboarding Essential skills and experience: Defence communications experience, particularly satellite systems Proven ability to engage effectively with MOD stakeholders Technical knowledge of IT, networking, and electronic systems Eligibility for or holding … DV security clearance Strong communication and customer-focused approach Desirable: Royal Navy technical communications background Understanding of ITIL practices Experience in training delivery and staff onboarding Due to the nature of work at our clients site, these vacancies are only open to British Citizens who hold DV clearance or can obtain it. This is a permanent role. Electus Recruitment Solutions More ❯
