Information Technology Support Engineer
Salisbury, England, United Kingdom
Hays
to other IT department team members. Ensure user awareness and compliance with relevant policies and procedures (e.g. IT Security). Identify and help deliver continuous improvement to IT Services. What you'll need to succeed You must be eligible for SC clearance (lived and worked in the … last 5 years minimum) Windows 11. The ‘Halo’ Service Management tool. Experience of integrating Service Management tools with other platforms (e.g. Sharepoint) to support continuous improvement. IT Service Desk reporting (e.g. ticket analysis, reporting on KPIs such as ‘first time fix’, trend analysis). Experience of hardware and software more »
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