1 to 16 of 16 Permanent Service Delivery Jobs in Scotland with Remote Work Options

requirements. - Provide technical advice, expertise and assistance to other teams and projects about the development and integration of information systems as directed by the Service Delivery Manager. - Provide second line support for the organisation's information systems, troubleshooting problems as reported via the Service Desk, carrying out … information systems to ensure they can deliver first line support effectively to minimise the demand on the Infrastructure and Systems Team. - Work with the Service Delivery Manager to develop and apply technical policies to ensure the secure use of information systems in support of the organisation's business … requirements. - Manage the technical delivery of approved small projects (eg information system enhancements) ensuring that the agreed objectives are delivered within the original project scope. - Provide expert advice and guidance to DTS management teams in support of the IT strategic planning process and in support of technical change projects. more »

requirements. - Provide technical advice, expertise and assistance to other teams and projects about the development and integration of information systems as directed by the Service Delivery Manager. - Provide second line support for the organisation's information systems, troubleshooting problems as reported via the Service Desk, carrying out … information systems to ensure they can deliver first line support effectively to minimise the demand on the Infrastructure and Systems Team. - Work with the Service Delivery Manager to develop and apply technical policies to ensure the secure use of information systems in support of the organisation's business … requirements. - Manage the technical delivery of approved small projects (eg information system enhancements) ensuring that the agreed objectives are delivered within the original project scope. - Provide expert advice and guidance to DTS management teams in support of the IT strategic planning process and in support of technical change projects. more »

AVEVA PI Support Manager/Service Delivery Manager Location - Aberdeen (Hybrid) Do you have OSI PI or AVEVA PI expierence? Do you want to develop your career working with real time date for a market leading system integrator? Who is the client? Our client develops and integrates digital … innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced Service Delivery Manager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring that … products, Word, Excel, PowerPoint, Visio Good knowledge of Project Planning Tools - e.g. MS Project Previous experience as a Snr Support Engineer, Programme Manager or Service Delivery Manager Previous experience working within Systems Integration Demonstrable experience of successfully leading a Team Skills and Abilities Excellent analytical skills Excellent verbal more »

Are you an experienced IT Senior Service Delivery Analyst with expertise in 2nd to 3rd Line IT Support, and possess strong skills in O365, Microsoft Windows OS, Active Directory, Microsoft Office, desktops, printers, and mobile support? Role Summary: You will play a crucial role in providing exceptional IT … support and maintaining a high level of service delivery Responsible for overseeing, supporting, maintaining, and enhancing the company’s IT infrastructure. Deliver remote IT support and provide on-site assistance to international sites, requiring travel approximately six times a year. This position offers professional growth in IT expertise … Directory Administration Microsoft Exchange Experience Azure - Fundamentals MDM Administration - InTune Office 365 Admin VPN/Remote Access Support SCCM Familiarity with ITSM tools (Fresh Service) In Return: (excellent benefits) 35 hours per week Leading non-contributory pension scheme at 12.5% Open, collaborative work environment Excellent training and opportunities to more »

AVEVA PI Support Manager/Service Delivery Manager Location - Aberdeen (Hybrid) Do you have OSI PI or AVEVA PI expierence? Do you want to develop your career working with real time date for a market leading system integrator? Who is the client? Our client develops and integrates digital more »

market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client Service Delivery and Controls Deliver high-quality client service. Adhere to Client Service Delivery agreements and standard operating models. Build strong relationships … profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration more »

Senior Service Manager – SAAS/CCAAS - Glasgow - £60k-£80k As our client expands globally, they are looking for a talented Senior Service Manager to support their growing customer base in the UK. The Senior Service Manager will take responsibility for the end-to-end customer experience. The … Service Manager will act as customer champion ensuring that expectations and contractual obligations are met. What’s in it for you? Up to £80,000 basic salary Company annual bonus scheme Hybrid working Join an innovative market-leading global business at the forefront of cloud technology Collaborate with teams … understanding of the customer’s strategy, commercial drivers, market and challenges Develop a strategic partnership with your customers Act as the customers’ advocate Anticipate service management challenges Ensure high levels of communication with customers are maintained at all times. Act as an escalation point to ensure customer issues are more »

About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: Client Experience Delivery – client-facing teams orchestrating all … aspects of service delivery, and onboarding teams bringing new business onto our platform. Client Experience Wealth – differentiated capability for both Whole Portfolio and Wealth clients & products, respectively. Client Experience Operations – core client operations teams driving reporting, billing, and onboarding due diligence across the globe. Client Experience Transformation – accelerating … proprietary and Artificial Intelligence tools, our teams ensure that all client contractual and due diligence documents are accurately stored and maintained, facilitating elite client service experiences for new and existing clients, enabling Portfolio Managers to fulfil their investment management responsibilities, and supporting Legal and Compliance teams in meeting regulatory more »

Venesky-Brown's client, Scottish Courts and Tribunals Service, is currently looking to recruit a HR MI Advisor on a rate of £28,783 to £30,00/annum - working 37 hours per week, but moving down to 35 hours per week from 1st October 2024. This role will … be hybrid working with two days mandatory in the office per week. Responsibilities: - To work with the MI Analyst in the delivery of reporting requirements. - To provide HR information to support key corporate projects and the established monthly, quarterly and yearly reporting requirements as outlined in the Reports Planner. … using management information and how to present this information to a range of stakeholders. -Reviews process, systems, practices and procedures to ensure quality of service delivery is maintained and improved. Desirable Skills: - Knowledge and experience of the MHR iTrent system - Knowledge of Microsoft Power BI If you would more »

Maintenance Engineer Trainee improves the reliability of the Product Line’s equipment assets within the GeoMarket or location. This person reduces the cost of service delivery (CoSD) for the GeoMarket or location. Responsibilities Develop a continuous improvement culture, initiatives and improvement plans in the assigned location or GeoMarket … number, down for failure and work-in-process. Identify new opportunities and develop business cases for projects pertaining to rework and reuse of parts, service level kits and equipment design improvements. Monitor the quality and completeness of data capture by the Computerized Maintenance Management System (CMMS) to drive CoSD more »

Liverpool, Manchester, Edinburgh) who are willing to travel daily to support our client offices. The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage … Perform installations, moves, adds, and changes (IMAC) Test and certify PCs, networks, servers, and client-approved applications Ensure customer satisfaction and professionalism throughout the service delivery transaction Your skills : Minimum 2 years of hands-on technical experience Knowledge of Active Directory/Exchange Server and operating systems Knowledge more »

Liverpool, Manchester, Edinburgh) who are willing to travel daily to support our client offices. The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage … Perform installations, moves, adds, and changes (IMAC) Test and certify PCs, networks, servers, and client-approved applications Ensure customer satisfaction and professionalism throughout the service delivery transaction Your skills : Minimum 2 years of hands-on technical experience Knowledge of Active Directory/Exchange Server and operating systems Knowledge more »

the sector. Essential Responsibilities And Duties During the training program, your responsibilities will include: Ensure job deliverables are accurate and delivered on time. Execute service delivery to the customer. Participate in job risk analysis and continual improvement programs. Develop customer contacts to promote company products and services. Ensure more »

Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »

Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »

Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »