Serve as an escalation point for critical technical issues, ensuring timely resolution and minimal disruption to operations. Implement and maintain best practices for IT servicedelivery and support, ensuring high levels of customer satisfaction. Oversee the maintenance, configuration, and optimisation of the company's IT infrastructure, including network … ensure seamless integration of IT projects with business operations. In conjunction with the ICT Manager, review and develop supplier relationships including purchasing and agreeing service level agreements. Monitor supplier performance and address any issues or concerns in a timely manner. SKILLS & EXPERIANCE Must have a solid understanding of IT more »
Serve as an escalation point for critical technical issues, ensuring timely resolution and minimal disruption to operations. Implement and maintain best practices for IT servicedelivery and support, ensuring high levels of customer satisfaction. Oversee the maintenance, configuration, and optimisation of the company's IT infrastructure, including network … ensure seamless integration of IT projects with business operations. In conjunction with the ICT Manager, review and develop supplier relationships including purchasing and agreeing service level agreements. Monitor supplier performance and address any issues or concerns in a timely manner. To be successful for this role, ideal skills and more »
on-going maintenance across a range of enterprise environments. You will be involved in a range of Infrastructure projects from operational improvements to new servicedelivery solutions. You will have an opportunity to support a range of clients across Energy, Renewables and other sectors, deploying a variety of more »
Eden Scott pride ourselves on delivering bespoke financial Services recruitment with a personalised service to our esteemed clients. One of our clients who is based in Edinburgh is seeking Client Onboarding Assistant. Position Overview: As a Client Onboarding Assistant, you will play a pivotal role in our client service … relationship managers and compliance teams. Key Responsibilities: Manage client onboarding processes efficiently and accurately. Collect and review necessary documentation to meet regulatory requirements. Ensure Service Level Agreements are met Participate in project and change activities relevant to the team Coordinate with internal stakeholders to facilitate smooth account openings. Maintain … high standards of servicedelivery and professionalism at all times. Person Specification Previous experience in a client onboarding or similar role within banking or financial services preferred. Strong organizational skills with a keen eye for detail. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced more »
your perfect next role. Job requirements The Role You will be responsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving servicedelivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »
your perfect next role. Job requirements The Role You will be responsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving servicedelivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »
make this happen. Responsibilities include but are not limited to: Ensure the commercial performance of contracts are maximised. Assume overall responsibility for the successful delivery of projects/contracts. Deliver the work safely and without environmental incidents and to the specified quality without defects. Produce procurement schedules and liaise … to tight timescales effectively. Experience of dealing with external stakeholders and communicating effectively. Experience of implementing, following and amending procedures for the purpose of servicedelivery as dictated by the client. Why work in Circet? Be part of a company that encourages involvement, diversity and inclusion Be part more »
working on projects of varying sizes and complexity, usually in the range of £5m to £25m. You'll take responsibility for end to end servicedelivery whilst acting as the key client interface and ensuring that projects are delivered on time, to cost and to the appropriate quality. more »
working on projects of varying sizes and complexity, usually in the range of £5m to £25m. You'll take responsibility for end to end servicedelivery whilst acting as the key client interface and ensuring that projects are delivered on time, to cost and to the appropriate quality. more »
of digital tools to capture, share and use information to enhance project/contract delivery. As Project Information Manager, you will be responsible for servicedelivery of project or contract information management and tactical deployment of project-based technology. The ASTI Framework is a series of large substations more »
Motherwell, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Anderson Wright Consulting
Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal servicedelivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »
Perth, Perthshire, Scotland, United Kingdom Hybrid / WFH Options
Anderson Wright Consulting
Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal servicedelivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »
Dunfermline, Fife, Scotland, United Kingdom Hybrid / WFH Options
Anderson Wright Consulting
Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal servicedelivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Anderson Wright Consulting
Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal servicedelivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »
Manage Service Analyst Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes superior service delivery. Roles Responsibilities Support the … internal software. Facilitating communication between data centres and customers. Coordinating with Managed Service, Technical Services, Internal Service Desk, Development, and Implementation teams through effective communication Meeting operational SLA's Support the Head of Enterprise Operations with daily processing responsibilities, including: Supervising, verifying, and finalising daily processing and batch … both direct and banking partner clients to ensure business. What you'll need Experience within a support background. ITIL Knowledge (V3 or V4) within Service Management. SQL knowledge and Experience, 2012/2014/2019 and SQL Querying Skills Understanding of Relational Databases. PowerShell experience beneficial Sound like something more »