Milton Keynes, England, United Kingdom Hybrid / WFH Options
identifi Global Resources
are the resourcing partner for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a 1stLineSupport Analyst. As a 1stLineSupport Analyst, you will report to the Service … the phone, Teams or in person. Accurately and efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and more »
Maidenhead, Berkshire, South East, United Kingdom Hybrid / WFH Options
Back 2 Work Complete Training
effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform firstline technical and operational support for all Information Technology and Broadcast Engineering issues and requests About the role This is a customer facing … provide, and the perception of that service to our customers. The post holder will on occasion form part of the out of hours support function through a departmental rota. Company Benefits We offer a competitive employee benefits package that has been designed to support your health more »
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Back 2 Work Complete Training
effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform firstline technical and operational support for all Information Technology and Broadcast Engineering issues and requests About the role This is a customer facing … provide, and the perception of that service to our customers. The post holder will on occasion form part of the out of hours support function through a departmental rota. Company Benefits We offer a competitive employee benefits package that has been designed to support your health more »
Bishop's Stortford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Candidate Source Limited
busy professional environment. Established over 25 years ago, the company has an enviable reputation, low staff turnover, and a diverse range of clients. THE 1STLINE IT SUPPORT ENGINEER ROLE: Working in a team of 9 IT support staff, you will be: Taking … on your feet and solve any complex issues with empathy Keen to learn and gain further industry-recognised qualifications. SALARY & BENEFITS YOULL RECEIVE AS 1STLINE IT SUPPORT ENGINEER: £21,000 - £25,000, dependent on experience Flexible and hybrid working once trained Private medical insurance … in recognition Holiday loyalty program Kitted out staff room with pool table Regular staff social Free car parking To apply for this role as 1stLine IT Support Engineer, please click apply online and upload an updated copy of your CV. No overseas applicants please. more »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1stLineSupport Engineer My client, a large MSP based in Kent, are looking for a 1stLineSupport Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd linesupport role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1stLine, FirstLine, IT Support Engineer, IT Support Analyst, IT Engineer, Junior IT Supportmore »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Polar Recruitment Services Ltd
This is a fantastic opportunity for you to work as a 1stLineSupport Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1stlinesupport engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior firstlinesupport experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover more »