1 to 25 of 30 Permanent 2nd Line Support Jobs in the South East

2nd Line Support Horsham Salary up to £35,000 We are looking for a 2nd Line Support Technician to join our client, a successful Managed Print and Technology Services Provider. As 2nd Line support Technician … Managed Print Services, and unified comms to customers both internally and externally. This role will be based in their Horsham office Monday - Friday. As 2nd Line Support you will be responsible for: Provide remote IT assistance to customers, guiding them through problem-solving steps and … Suite, hardware peripherals, and networking concepts. Knowledge of Hyper-V, Clod solutions, watchguard, HPE and NetGear switches. To be considered for the role of 2nd Line Support you will need to demonstrate the following skills and experience: 2nd line support more »

ATTENTION! 2ND LINE SUPPORT ENGINEER WANTED! Elevate your career in the dynamic world of IT Support! We're on the lookout for a 2nd Line Support Engineer to thrive in our client's fast-paced environment. Have you … got 2nd Line Support experience? Are you on the search for a better opportunity to develop your career? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 2nd Line Support Engineer: Keep … the IT Documentation up to date Manage multiple tickets and projects Assisting technical support requests within the team and working on 2nd line tickets and projects Ensure good communication with both customers and staff Meet and exceed SLAs Occasional overtime offered Skills Required for the more »

Job Title: 2nd Line Support Technician Location: Hove Salary: £28,000 -£33,000 - We are booking interviews next week! Please call or email for a slot Must hold a full UK driving licence Key Skills: Cloud Solutions (Microsoft Office 365, Azure) Storage Solutions (NAS, SharePoint … a crucial role on our service desk and will have opportunities for career advancement. The Role: So, what will you be doing as a 2nd Line IT Support Technician ? Manage and oversee multiple tickets and projects. Provide technical support within the team and … handle 2nd line tickets and projects. Maintain and update IT documentation. Meet and exceed SLAs. Communicate effectively with both customers and staff. Report directly to and collaborate closely with the senior management team. Primarily an office-based role with some onsite work as required. Occasional opportunities for more »

2nd Line Support Engineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2nd Line Support Engineer to join the team working … team, managing business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2nd Line Support Engineer will come with specific technical training, but the ideal candidate will be working for an MSP or … Reseller and be used to dealing with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's more »

2nd Line Technical Support Engineer An exciting 2nd Line Technical Support Engineer role has arisen with our client, a market leading organisation based on the South Coast/Hampshire. The role will require you to be in the Hampshire office … days a week, with additional business travel to customers in the local area. As the 2nd Line Support Engineer, you will join a driven team where you will be responsible for responsible for the design, implementation and support of client technical infrastructure covering … successful completion. Location: Fareham, Hampshire Duration: Permanent/Full time Salary: Up to £30,000 + additional benefits Do you have: Strong 1st/2nd line Support experience Good knowledge and experience in Microsoft and VMware operating systems Experience in System Administration Support more »

Role: 2nd Line Support Consultant Location: Princess Risborough Salary: £24,000 - £29,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client are looking for an enthusiastic, self-motivated and talented 2nd line Support Consultant to join our Service Desk team based at our Princes Risborough office. As a 2nd Line Support Consultant, you will provide technical support to our school users remotely. Your role involves working within our escalation … of tickets. You will be able to engage with the appropriate team members across the company to work to resolve incidents. Responsibilities: Provide second line support for schools, deliver outstanding levels of customer service and support. Liaise across 2nd/3rd line teams. more »

opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … school in an IT Support capacity, but who feels that their progression opportunities are limited. Role: IT Support Engineer aka 2nd Line Support , 1st Line Support, Service Desk Analyst, 3rd Line Support Location … Working hours: Mon-Fri 8:30am-5pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

2nd Line Support - Security - Hybrid We have an exciting opportunity for multiple 2nd Line Support Analysts who have experience with security tools and have a desire to progress their career in this area. With a strong background in workstations or … their EMEA operations. As part of their plan to bolster their security operations, new headcount has been approved in a few areas. The 2nd Line Support Analyst will take responsibility for all elements maintaining minimum security application and patch levels on 5000+ workstations or … holiday each year Life Insurance Cycle to Work scheme Subsidised gym membership Access to Health & Wellbeing Apps Employee discounts A hybrid, flexible working culture 2nd Line Support - Security Due to the volume of applications received for positions, it will not be possible to respond to more »

IT Support Officer (1st/2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of … the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining … Windows 10 and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all more »

1st/2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of more »

2nd Line support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the eyes and the ears … required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based Manufacturer Knowledge Base investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2nd Line support engineer - £35,000 - Oxford more »

Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

Job Title :2nd Line Support Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2nd line engineers to deliver high quality customer support. 2nd line engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first more »

In Technology Group are supporting one of our MSP clients recruit for an experienced 2nd line engineer. As a 2nd line support engineer, you will be responsible for providing L2 solutions for their clients, acting as a senior point of contact for … resolutions from the service desk. Daily Responsibilities: Be responsible for 2nd line support, both in person and remotely Oversee the provision of support to multiple clients across various sectors. Resolve hardware, software and network issues Ensure that SLAs are being met in an more »

Job Title : 2nd Line Support Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2nd Line Support Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be more »

1st-2nd Line Support Advisor Salary: Competitive Location: Operations Department, Global Customer Support Centre Job Type: Full-time, 24/7 support with 12-hour shifts (days and nights) We are looking for a proactive 1st -2nd Support … expectations and SLAs are met. Log all calls/emails and maintain Freshdesk and Cruise IP Databases for team clarity. Provide first and second line support for GCSC activity, ensuring continuity and seamless handover between shifts. Assist with monthly customer surveys to ensure service levels are … for continuous learning and technical training. Part of a team that values initiative and dedication to customer satisfaction. To apply for the 1st- 2nd Line Support position, please submit your CV detailing your relevant experience and why you are interested in this role. more »

2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily … working lives. Job Role This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers. The successful candidate is expected to rotate between the … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of more »

2nd Line IT Support Why You'll Love Working with Our Client: Competitive Salary: £35 - £45k DOE Performance Bonus: 5% annually Comprehensive Company Pension Wellness Perks: Access to on-site and local gym facilities Are you an experienced 2nd Line Support … capabilities. Willingness to work overtime as needed in the IT sector. If you're ready to take the next step in your technical support career and are passionate about providing excellent customer service, apply now to join a team that values your expertise and dedication. PLEASE NOTE: This more »

2nd Line Support Engineer Up to £35k Farnham The Client: middle is partnered with an IT business in Farnham to find their new 2nd Line Engineer! After the client has won a few next clients, this is a brand-new hire for … support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers to offer 2nd/3rd line duties, implementing and leading projects. This role will suit someone ambitious who would like to move into a Manager more »

1st/2nd Line IT Support Technician – Witney – up to £32,000 DOE Our client is excited to offer a rewarding opportunity for a 1st/2nd Line Support Technician to join their growing IT team. The role is based … the first point of contact for all IT Incidents. Logging all incidents in the Internal Helpdesk System. Escalating incidents to the Senior IT Support Technician as required. Deploy and re-image workstations for new and existing users. Troubleshoot workstation hardware and software problems. Perform hardware repairs when needed. more »

Not just another 2ndline support role. But when where youre seen as one of the most experienced in the team. The go-to person for helping with any issues/technical advice. Youll be the person that people look up to. But is that enough? Well why not … get involved in ad hoc projects and site visits for support & deployment? All whilst working with the latest & greatest technologies. For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working. Growth of their staff is important … Analyst, who has strong experience of supporting users at a 2ndline support level, ideally in a Managed Service environment This 2nd Line Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a more »

brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role onsite as a '2nd line'-esque Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you will bring … skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established … IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Essential skills required for the Support & Server Analyst role include: Windows Server VMware server virtualisation Active Directory, DHCP, DNS, Radius and Group more »

We now have an exciting opportunity for a Helpdesk Analyst to provide 1 st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. This includes installing … accurate manner, and provide assistance where required. You will be required to maintain an effective level of communication with all clients that require support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal/external parties … and courteous manner. You will be required to heavily investigate customer's issues and provide diagnostics on a daily basis. Ensuring customer's support issues are logged and recorded with a sufficient amount of detail Ability to resolve support issues within a pressurised environment Taking ownership more »