Basingstoke, Hampshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, Service Desk, 1st line, COR5802A An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the … Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates … a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Basingstoke. The Company The Support Analyst/Service Desk Analyst will be more »
Our client, is currently recruiting for a dynamic Service Desk Analyst to join their Support team. The Service Desk Analyst will be at the forefront of delivering technical assistance to our 600+ internal customers at a 1st and 2nd Line level, Responsibilities for the Service Desk Analyst Provide 1st line support via telephone, ITSM tools, Email and walk-ins for all IT, Network, Telephony, Remote Access & desktops along with support of Incidents and Service Requests Provide 2nd line support via telephone, ITSM tools and deskside for all issues escalated from 1st line … and working with 3rd line teams where necessary to facilitate resolution Log and perform analysis including accurate prioritisation of all Incidents and Service Requests User Administration activities across IT-controlled systems, including unlock/resets and starters/leavers Key Skills & Experience for the Service Desk Analystmore »
Leighton Buzzard, Bedfordshire, South East, United Kingdom
1TECH STAFFING LIMITED
Service Desk Analyst 1st/2nd Line Support | Cloud | AD | Office 365 | ITIL | Windows 10 Leighton Buzzard Up to £28K + Career Growth Opportunities! Were seeking a Service Desk Analyst to join a rapidly expanding pharmaceutical company with ambitious growth plans. Based in the office near … Leighton Buzzard, you'll play a key role in delivering top-notch support to customers via the service desk. If you have strong communication skills, thrive in a fast-paced environment, and are passionate about tech, this is a fantastic opportunity to progress your career. About the Role: In more »
Service Desk Analyst We are looking for someone with knowledge of Office365, Windows, Active Directory and ITIL to join a team supporting internal customers as first point of contact. The role will be to provide 1 st and 2 nd line support of issues coming in from telephone … systems, including unlock/resets and starters/leavers Manage 3rd party supplier relationships when required during day-to-day support activities Support the Service Desk Manager towards continued improvement of team processes and customer experience. You will need a background in Service Desk and Desktop support, ideally more »
Title: IT Service Desk Analyst Department: Procode IT Location: Chandlers Ford Salary: £27,430 - £29,480 + 10% discretionary bonus scheme Are you looking to develop your Service Desk experience, where you’ll be providing support and resolving tickets across a diverse group of companies? If so … in tech holds? Do you have the drive to want to deliver great solutions for customers? Then we have an exciting opportunity as a Service Desk Analyst, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us … hugely passionate workforce puts them at the heart of every decision we make. What does this role involve? You will be joining a dedicated Service Desk team working in a fast-paced environment, where you’ll be helping colleagues across the group to resolve technical issues. You will be more »
Amersham, Little Chalfont, Buckinghamshire, United Kingdom
CPI Selection
I am looking for an IT Service Desk Analyst for a leading multi-channel retailer based in the heart of the Thames Valley. As part of the IT Service Desk team, you will play a key role in delivering high-quality support services across their office, store … Provide first-line technical support, troubleshooting, and resolution of IT-related issues across the business. Monitor and ensure timely resolution of incidents within agreed Service Level Agreements (SLAs), both internally and through external partners. Work collaboratively to drive continuous improvement in IT service delivery and efficiency. Assist IT … to identify and resolve system and technical issues in a prompt and professional manner. Support the implementation and maintenance of ITIL principles across the service desk team. Handle out-of-hours escalations and provide on-call support when necessary. Be involved in IT-related projects, including travelling to stores more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Dekra Automotive Ltd
Group Service and Technical Reporting Analyst Location : Volkswagen Group's National Learning Centre, Wymbush Salary : Competitive, DOE + Benefits! Contract : Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric … UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. We are now recruiting for a Group Service and Technical Reporting Analyst to design, develop and manage high quality reports and visualisations e.g. Power BI. You will work with stakeholders across … Group functions, IT and multiple departments within the six VWG UK Brands but primarily for the Service and Technical function within One Aftersales. You will Develop and operate in conjunction with the central database (One Aftersales) to deliver a detailed forecast by line of the S&T business, leading more »
what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We’re looking for a passionate and customer-focused IT Service Desk Analyst to join our … ensuring our stores run smoothly. Success in this role looks like: You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis you’ll have a basic level of … IT skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role. Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues. more »
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
circumstances as determined by business need. Typical Location: Office-based - Centrality Ltd (Arran Park, Chapel Road, Meppershall, Beds, SG17 5NQ) Summary The Technical Services Analyst will be responsible for managing the day-to-day internal IT systems of the Company. The role involves a wide range of technologies. Training … and mentoring will be provided where required. Responsibilities It is the responsibility of the Technical Services Analyst to enable our staff to deliver excellent levels of service to our internal customers by providing a stable, secure and functionally-rich IT platform for our end users that reflects the … aligned to your current or future role with us About Centrality Recently acquired by Intercity, Centrality has prided itself in growing through reputation through service excellence and commitment to precisely delivering the solutions its clients needed rather than selling technology just for technologys sake. Centrality at its heart is more »
experience in providing IT Support on a ticket based system to join a growing organisation at an exciting time. Our client, a large IT Service Provider, are setting up a new support function for a large customer of theirs which will involve a ticket based reporting system which is more »