Service Analyst Jobs in the South East

Service Analyst
England > South East

The median Service Analyst salary in the South East is £26,000 per year according to job vacancies posted during the 6 months to 26 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 279 233 267
Rank change year-on-year -46 +34 -29
Permanent jobs requiring a Service Analyst 115 177 249
As % of all permanent jobs advertised in the South East 0.67% 1.25% 1.23%
As % of the Job Titles category 0.71% 1.38% 1.27%
Number of salaries quoted 69 152 207
10th Percentile £22,750 - £21,250
25th Percentile £24,000 £23,500 £24,000
Median annual salary (50th Percentile) £26,000 £27,500 £27,000
Median % change year-on-year -5.45% +1.85% -1.82%
75th Percentile £30,000 £35,000 £33,875
90th Percentile £36,300 £43,750 £47,500
England median annual salary £27,500 £29,000 £27,500
% change year-on-year -5.17% +5.45% -

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 16,230 12,794 19,553
% of permanent jobs with a recognized job title 94.08% 90.26% 96.38%
Number of salaries quoted 11,600 8,097 12,330
10th Percentile £27,613 £29,750 £30,000
25th Percentile £36,250 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

Service Analyst
Job Vacancy Trend in the South East

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Analyst in the South East

Service Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Analyst in the South East.

Salary trend for Service Analyst in the South East

Service Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Service Analyst in the South East over the 6 months to 26 May 2024.

Salary histogram for Service Analyst in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South East region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -10 43 £26,000 +1.96% 5
Buckinghamshire -5 36 £26,000 -23.53% 4
Hampshire -43 26 £27,500 +3.77% 5
Surrey -18 20 £26,000 -28.77% 4
West Sussex +30 13 £24,000 -4.00% 1
East Sussex +9 5 £27,500 +9.54%
Berkshire -8 5 £25,000 -1.96% 1
Kent -9 4 £29,250 -23.03% 1
Sussex -22 3 - -
Oxfordshire -7 2 £31,250 +22.55%
Middlesex - 1 £30,950 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 26 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Analyst in the job title.

1 72 (62.61%) Microsoft
2 50 (43.48%) Windows
3 48 (41.74%) Customer Service
4 47 (40.87%) Social Skills
5 45 (39.13%) Active Directory
6 44 (38.26%) ITIL
7 40 (34.78%) Microsoft 365
8 37 (32.17%) Problem-Solving
9 20 (17.39%) Digital Economy
10 19 (16.52%) SLA
11 17 (14.78%) Microsoft Office
12 16 (13.91%) GDPR
13 15 (13.04%) Telecoms
13 15 (13.04%) Security Cleared
14 14 (12.17%) Analytics
14 14 (12.17%) Windows Server
15 12 (10.43%) DV Cleared
15 12 (10.43%) NVQ Level 3
15 12 (10.43%) SaaS
16 11 (9.57%) Analytical Skills
16 11 (9.57%) Firewall
17 10 (8.70%) Incident Management
18 9 (7.83%) Azure
18 9 (7.83%) Windows 10
18 9 (7.83%) Change Management
18 9 (7.83%) Microsoft Exchange
18 9 (7.83%) VoIP
19 8 (6.96%) LAN
19 8 (6.96%) Retail
19 8 (6.96%) Problem Management

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.83%) Microsoft Exchange
Applications
1 17 (14.78%) Microsoft Office
2 4 (3.48%) Microsoft Excel
Business Applications
1 2 (1.74%) assyst
Cloud Services
1 40 (34.78%) Microsoft 365
2 12 (10.43%) SaaS
3 9 (7.83%) Azure
4 1 (0.87%) PaaS
4 1 (0.87%) Power Platform
Communications & Networking
1 11 (9.57%) Firewall
2 9 (7.83%) VoIP
3 8 (6.96%) LAN
4 6 (5.22%) TCP/IP
4 6 (5.22%) VPN
5 3 (2.61%) Remote Desktop
6 2 (1.74%) VLAN
6 2 (1.74%) WAN
6 2 (1.74%) Wireless
7 1 (0.87%) Cisco ASA
7 1 (0.87%) Cisco IOS
Database & Business Intelligence
1 3 (2.61%) SQL Server
2 1 (0.87%) Oracle Reports
2 1 (0.87%) Power BI
Development Applications
1 3 (2.61%) JIRA
General
1 47 (40.87%) Social Skills
2 20 (17.39%) Digital Economy
3 15 (13.04%) Telecoms
4 11 (9.57%) Analytical Skills
5 8 (6.96%) Inclusion and Diversity
5 8 (6.96%) Retail
6 7 (6.09%) Documentation Skills
7 5 (4.35%) Legal
8 4 (3.48%) Finance
8 4 (3.48%) Organisational Skills
9 3 (2.61%) Financial Institution
10 1 (0.87%) Law
10 1 (0.87%) Public Sector
Libraries, Frameworks & Software Standards
1 5 (4.35%) XML
Miscellaneous
1 6 (5.22%) Self-Motivation
2 3 (2.61%) EPoS
2 3 (2.61%) Onboarding
3 1 (0.87%) Analytical Mindset
3 1 (0.87%) CMDB
3 1 (0.87%) Video Conferencing
3 1 (0.87%) Virtual Team
Operating Systems
1 50 (43.48%) Windows
2 14 (12.17%) Windows Server
3 9 (7.83%) Windows 10
4 4 (3.48%) Windows Server 2012
4 4 (3.48%) Windows Server 2016
5 3 (2.61%) Mac OS
5 3 (2.61%) Windows Server 2019
6 1 (0.87%) Android
6 1 (0.87%) Linux
6 1 (0.87%) Unix
6 1 (0.87%) Windows 7
Processes & Methodologies
1 48 (41.74%) Customer Service
2 44 (38.26%) ITIL
3 37 (32.17%) Problem-Solving
4 14 (12.17%) Analytics
5 10 (8.70%) Incident Management
6 9 (7.83%) Change Management
7 8 (6.96%) Problem Management
8 7 (6.09%) Service Management
9 6 (5.22%) Process Improvement
9 6 (5.22%) Service Delivery
10 5 (4.35%) Business Intelligence
10 5 (4.35%) Collaborative Working
10 5 (4.35%) Customer Requirements
10 5 (4.35%) Project Management
11 4 (3.48%) Asset Management
11 4 (3.48%) Cybersecurity
11 4 (3.48%) Software Asset Management
11 4 (3.48%) Stakeholder Management
11 4 (3.48%) Supplier Management
11 4 (3.48%) Trend Analysis
Qualifications
1 15 (13.04%) Security Cleared
2 12 (10.43%) DV Cleared
2 12 (10.43%) NVQ Level 3
3 3 (2.61%) Degree
4 2 (1.74%) Microsoft Certification
4 2 (1.74%) SC Cleared
5 1 (0.87%) A+ Certification
5 1 (0.87%) MCDST
5 1 (0.87%) MCITP
Quality Assurance & Compliance
1 19 (16.52%) SLA
2 16 (13.91%) GDPR
System Software
1 45 (39.13%) Active Directory
2 3 (2.61%) Hyper-V
Systems Management
1 8 (6.96%) SCCM
2 1 (0.87%) IBM BigFix
2 1 (0.87%) Tivoli
Vendors
1 72 (62.61%) Microsoft
2 7 (6.09%) ServiceNow
3 4 (3.48%) Apple
4 3 (2.61%) Adobe
4 3 (2.61%) Snow
5 2 (1.74%) Cisco
5 2 (1.74%) Kofax
6 1 (0.87%) Oracle
6 1 (0.87%) Remedy
6 1 (0.87%) Sage
6 1 (0.87%) Salesforce
6 1 (0.87%) SolarWinds