15 of 15 Permanent Service Desk Analyst Jobs in the South East

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst will be the first line of support on a busy helpdesk, dealing with IT issues. Following a successful probation period, you will be able to work from home up to 2 days a week. The Role The Support Analyst/Service Desk Analyst ...

developing unique 'hybrid' web and voice customer journeys, in addition to expanding our range of products. By combining smart technology with world class human service, we help match small business customers with the right energy, insurance, connectivity and finance providers and products - with speed, convenience, clarity and trust. … support our continued growth and exciting plans, we’re looking for a Service Desk Analyst to join our Tech Operations Team in London and work in a fast-paced environment where innovative ideas and projects come to life. In the role of Service Desk Analyst ...

Service Desk Network Analyst - Permanent - Basingstoke My client is looking to bring on board a Service Desk Network Analyst with a strong Microsoft technology background, Servers, Firewalls, networking etc, solid customer service experience and being able to bring this into the IT department. … Service Desk Network Analyst will be responsible for 2 direct reports, so leaving for somebody with staff management experience, support desk experience and networking skills, with the 'Customer first' approachable and hands-on approach if required for this role The Service Desk Network Analyst ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst will be the first line of support on a busy helpdesk, dealing with IT issues click apply for full job details ...

Service Desk Analyst We are looking for a proactive and customer-focused Service Desk Analyst to join an IT support team. This role is ideal for someone with strong technical fundamentals, excellent communication skills, and the ability to provide high-quality support … network-related issues Escalate complex incidents to senior teams where appropriate Maintain accurate ticket records and documentation Deliver a consistently high level of customer service and support Essential Skills & Experience Previous experience in a Service Desk/IT Support role Strong working knowledge of Windows OS (Windows ...

Service Desk Analysts are wanted by an established FinTech software company. You will be a central point of contact for technical support services, owning the coordination of responses to incidents and requests along with customer related engagement. What We're Looking For: Experience within an I.T Service Desk environment, ideally within a similar industry. A keen interest in applications and systems, keeping up to date with industry news. An ability to work across internal functions and build productive relationships. Highly organised with a methodical and structured approach to work. Solutions focused with a practical ...

will have to minimize the impact of IT incidents by resolving first time where possible. Resource will be a part of general operations of service desk and will be cross leveraged to any of the contact modalities like Phone & Chat to cater the incoming contacts at service desk. Essential Duties and Responsibilities Work as part of the 11x7 Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests ...

First Line Service Desk Analyst - M365, Networking - Berkshire (fulltime office) Opportunity to work at a Top Leading Solution Provider working on their First Line Support Desk. Massive opportunity to progress and build a career within IT Solutions space. Your duties will be to process tickets and assist … visibility Utilise soft skills to manage customer escalations effectively and efficiently Proactively communicating with customers to ensure updates are clear and consistent First Line Service Desk Analyst - M365, Networking - Berkshire (fulltime office ...

Service Desk Analyst required by our market leading, award winning, professional services client based in London. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations …/IT Service Desk team. About the Role This is a hands-on role providing first and second-line IT support to users across the organisation. Working to a flexible shift pattern, you’ll be the first point of contact for IT queries, offering advice, troubleshooting and ensuring ...

support services, owning the coordination of responses to incidents and requests along with customer related engagement. Your key responsibilities will be to: Maintain the Service Desk function which customers will access for all their technology service requests, incidents, and queries Ensure details are captured and recorded … Service Management call logging system and prioritised accordingly Track, update and manage calls through to resolution, escalating when necessary (e.g. performing a functional escalation, linking to a problem record or change record) Monitor and manage call queues, ensuring incidents and requests are addressed within agreed service level targets ...

proactive, determined IT Professional ready to take the next step in your career? Our client is seeking a customer-focused Service Desk Analyst to play a key role at the frontline of their IT support function. This role is centred on delivering outstanding customer service while … issues via phone and email, triaging reported problems, resolving where possible and escalating to senior colleagues when required. Log and manage support calls using service desk tools and ITIL-aligned processes, consistently working towards high customer satisfaction, first-call resolution, and wider company KPIs. Build and maintain strong ...

looking for a new exciting opportunity working as a Service Desk Analyst to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults ...

Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed … core desktop applications Managing tickets, escalating where needed and keeping users updated Setting up new starters, accounts and basic access permissions Delivering excellent customer service to internal users What we're looking for Experience in 1st Line/Service Desk/Helpdesk support Confident working with ...

leading cloud based video solutions organisation is looking for an Application Support Analyst to join their growing team. As Application Support Analyst you will be the first point of contact for client support requests, ensuring a high level of service and quick resolution of issues. You will … transition to shift work to provide 24/7/365 global support. Key Responsibilities Provide first-line support for issues raised via the Service Desk, conducting initial triage and troubleshooting. Lead resolution efforts for major service-impacting issues, ensuring minimal downtime for clients. Build and maintain ...

Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton £22,000-£24,000 Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed ...