1 to 11 of 11 Permanent Technical Support Jobs in the South East with Remote Work Options

Job Title: Technical Support Engineer Client Location: Staines, UK (Hybrid) Starting: Asap Pay Rate: £159 per day(PAYE Inside IR35) Duration: 12 months Duties: Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing … debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/… software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Survey Tip: In software companies this position generally interacts directly with the customer/user when the product is highly technical more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support … equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service more »

Technical Support Engineer HVAC Products Job Title: Technical Support Engineer HVAC Products Industry Sector: Technical Support, Sales Support, Technical Advisor, Technical Guru, Engineer, Mechanical Engineer, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery … Location: Commutable to Reading (hybrid working) Remuneration: £35,000 - £45,000 + discretionary bonus Benefits: Pension & 25 days annual leave The role of the Technical Support Engineer HVAC Products will involve: Pre-Sales Engineer position providing technical support to sales team, contractors and M&E consultants … for all queries relating to HVAC products such as: AHUs, fan coils, chillers and heat pumps Offering support to the sales team in order to generate accurate quotations and specifications Responding to pre-installation questions from the client Liaising with factories, technical, contracts and sales teams on a more »

Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident speaking … with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems in … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift more »

Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry. Within the Technical Support team, you will play a crucial role in … providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs. Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and IoT … devices. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and provide feedback on more »

Technical Support Engineer | Work from home with occasional travel to our Basingstoke office | Full Time | £33,000 per annum Are you a self-motivated, enthusiastic individual with a keen desire to develop your IT knowledge and skills? Our client, a distinguished Microsoft Solutions Partner, has an exciting opportunity … for you to join their small, but growing, Managed Service team as a Technical Support Engineer. Our client specialises in providing transformative services focused on Microsoft Cloud solutions, including Office 365, Business Apps, Mobile Device Management, Operations Management, and Azure. They are dedicated to enacting change, achieving outcomes … of Microsoft Cloud Technologies, M365, Azure and Windows operating system. Qualifications in these technologies would be desirable, but not required, although experience in IT Support for at least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do' attitude, have a more »

German Speaking Technical Support Location: Sunbury-on-Thames Salary: £27,500 - £29,500 + Bonus + Benefits Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays) My client based in Sunbury on Thames is looking for a Technical Support Specialist … assisting customers with product questions and problems via phone, email and live chat. Duties: Handle customer requests from distributors, resellers and end users regarding technical issues and product questions. Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. … These are to be dealt with in a professional, courteous, and timely manner. Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests. Resolve customer queries by gathering appropriate information from the customer more »

Technical Support Specialist (& Trainee Technical Support Specialist) required. Join a world class team working at the forefront of print technology! This is a hybrid role, which also requires extensive travel overseas (including India, USA and Europe), and one week per month in East Kent. 37.5 hours … above annual leave entitlement Training & development opportunities Eye-care vouchers and GP & Occupational Health on site Cycle to work scheme As part of the Technical Support team, you will be responsible for the testing and validation of inkjet products and systems performance, including hardware, software and ink. You … a flexible approach and will develop relationships with our client and its suppliers in order to achieve excellent product knowledge. You will deliver timely support professionally and in accordance with service level agreements, research new technologies to develop procedures and training materials to assist product training activity, and be more »

Technical Support Specialist, Mass Spectrometry - Mass Spectrometry/Liquid Chromatography Systems - Basic Salary Up To £50,000 Car Allowance £7,000 Bonus £6,000 Pension Healthcare Excellent Benefits ** A hybrid role, 75% office based with 25% travel to customer sites ** The Role - Technical Support Specialist , Mass … Spectrometry Following expansion, they seek to recruit a Technical Support Specialist responsible for: Providing scientific, technical and training support Investigating and troubleshooting queries Collecting and analysing data Handling customer complaints in a professional and timely manner Working closely with the sales, service, marketing and support teams to ensure customer satisfaction Your Background - Technical Support Specialist , Mass Spectrometry To succeed in this exciting role, you will ideally be able to demonstrate the following: Previous experience as a laboratory technician or scientist with extensive experience of using High Performance Liquid Chromatography or Liquid Chromatography more »

Spanish speaking Technical Support . Fully remote position ‘WFH’. Do you have a passion for Electronics and Technology , inc IT , in general? An understanding of electrical components and circuits? Do you enjoy diagnosing and fixing issues with electrical or electro-mechanical devices? Fluent in Spanish ? Great customer … skills? If so, I’d love to hear from you! Spanish-speaking Helpdesk support – the role: Contrary to the above, this is not a ‘hands-on’ role; it is a fully remote (you can work from home), ‘service desk’ position providing support to clients who are using my … customer’s systems – advanced 3D imaging machines , together with the IT support surrounding these networked devices. It’s a permanent career opportunity – a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to a position with a more more »

Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be responsible … for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets Regular …/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with more »