4 of 4 Permanent Customer Retention Jobs in the South West

Customer Success Associate Bristol | £30,000 + Benefits A growing Managed Service Provider is looking for a Customer Success Associate to join its expanding customer operations team in Bristol. This is an excellent opportunity for someone currently working within IT support, service desk, infrastructure support … environment who wants to move into a more customer-focused position while continuing to build technical exposure. The business operates across managed IT services, cloud infrastructure, cybersecurity, and data solutions, supporting a wide range of customers from SMEs through to large enterprise and public sector organisations. The Role ...

responsibility for a multi-million-pound revenue operation, you will be the primary driver of growth, with a mandate to accelerate revenues through strong customer retention, product-led innovation, and expansion into adjacent markets. A key part of this role will be embedding a commercially focused mindset … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

ideas and insight are valued. The Role You will sit within the Digital and Growth function, acting as the dedicated Marketing Analyst supporting CRM, customer growth and wider marketing optimisation. Key responsibilities include: Analysing CRM performance across email, SMS and direct mail campaigns Supporting customer acquisition and paid … media performance analysis Building and refining customer segments and audience strategies Identifying opportunities to improve retention, frequency and customer lifetime value Designing, running and evaluating experiments and testing frameworks Supporting incrementality and attribution analysis Optimising customer lifecycle and welcome journey programmes Partnering with marketing stakeholders ...

projects Own the product vision and roadmap aligned with strategy Constantly identifying growth opportunities Thorough QA testing Driving improvements in conversion rates, AOV and customer retention A/B testing and experimentation to optimise performance through ads and organic Seeing all projects through to completion ...