9 of 9 Permanent Customer Retention Jobs in the South West

We are 4Com; an award winning, market leading telecoms company that are currently going through an exciting period of growth. We are seeking an experienced Customer Success Team Leader to join our dynamic Customer Support team in Bournemouth. Our Customer Support team are a motivated and enthusiastic bunch, and we are looking for like-minded people that … fast-paced environment. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed. As Customer Success Team Leader you will Lead the Customer Success Team to deliver high-quality outcomes for customers with complex or escalated issues. Focus on root cause resolution, customer … through team coaching and cross-functional collaboration. This team will provide full technical and complaint resolution for customers, offering technical solutions, complaint resolutions and full outcomes Benefits for a Customer Success Team Leader choosing to work with 4Com include: A competitive salary Depending on Experience An exciting role for personal and professional development. 24 days holiday + bank holidays. More ❯

Business Development Manager you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result. The prime objectives of the role are to: - To foster the relationship between the … company and the customer as well as handle any projects, accounts or issues that might be relative to that client To increase company sales and profit margin To increase the company active customer base To continually improve customer retention To meet annual team and individual budget as set by the SMT UK and International travel … leads through management of sales pipeline Establish new and maintain existing relationships with buyers and key decision makers Introduce Technical & R&D/NPD teams to existing and prospect customer base Develop new relationships with new clients be they direct customers or potential agents and distributors Contribute to external marketing communications where required Utilise, review and update the client More ❯

Business Development Manager you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result. The prime objectives of the role are to: - To foster the relationship between the … company and the customer as well as handle any projects, accounts or issues that might be relative to that client To increase company sales and profit margin To increase the company active customer base To continually improve customer retention To meet annual team and individual budget as set by the SMT UK and International travel … leads through management of sales pipeline Establish new and maintain existing relationships with buyers and key decision makers Introduce Technical & R&D/NPD teams to existing and prospect customer base Develop new relationships with new clients be they direct customers or potential agents and distributors Contribute to external marketing communications where required Utilise, review and update the client More ❯

administrator who will facilitate in different aspects of the day-to-day operations at Penelope. From assistance with process improvement, data management, problem solving, enhancing productivity, teamwork and excellent customer service. You will have attention to the tiniest details and have excellent communication skills with a strong customer service ethic; an excellent communicator, with well-developed interpersonal skills … what they need to do their job Organising and reviewing invoices/charges for our clients Organising and reviewing stock levels Lead management and followup with potential clients Enhance customer retention Ensure that we are sticking to best practice processes that we have outlined and are refining Educating clients about company products and services and how to More ❯

Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning events company. As a Customer Success Manager, you will be looking after a portfolio of smaller accounts, increasing spend, and managing renewals. There is a clear progression plan to become a Senior Account Manager. Our client is a forward-thinking tech company … networking, live polling, and video breakout rooms. The ideal candidate will be able to commute to Dorset 3-4 days per week. Responsibilities & day to day duties As a Customer Success Manager you will be expected to: Conduct engaging product demonstrations for both prospect and existing customers Identify upsell opportunities, build a strong sales pipeline, and create a sense … deep expertise in the companies' products, stay informed on industry developments, and monitor competitor offerings Ensure CRM records are consistently accurate and up to date to effectively oversee your customer portfolio Enhance customer satisfaction, strengthen retention, and support portfolio expansion Lead post-event reviews to deliver value, collect feedback, and uncover renewal opportunities Oversee general account More ❯

55K- £60K DOE HYBRID SALARY BONUS SCHEME EXETER Our client, who works with some of the UK's most recognisable brands, providing market-leading technology and exceptional customer engagement strategies, has an award-winning workspace and a culture that celebrates individuality. They are committed to excellence, innovation, and customer-first thinking. Their inclusive culture and modern hybrid set … Director include: Manage and grow a portfolio of high-value client accounts, ensuring strong relationships and measurable results Identify opportunities for upsell, cross-sell, and revenue growth while ensuring customer engagement and retention Lead, mentor, and develop the account management team to deliver consistent service excellence Collaborate with internal teams to shape client strategy, product adoption, and … Role Requirements for the Account Director: Significant experience in senior account management or client services, in a B2B or SaaS environment Proven track record of managing and growing strategic customer accounts with strong commercial acumen Strong leadership skills with experience coaching or line-managing account managers. Excellent stakeholder management, presentation, and communication skills, with the ability to think strategically More ❯

Customer Success; Visa Team Manager Apply locations Swindon time type Full time posted on Posted Yesterday job requisition id R06144 Your role Our Allstar Visa team is an integral part of this vision, ensuring our clients maximize the value of our product, optimize their accounts, and build long-lasting relationships. What you'll be doing Role Overview: As the … account tenure, and ultimately increasing the lifetime value of our customers. This is an exciting opportunity to grow with the company as we aim to scale and quadruple our customer base in the coming years. What You'll Do: Lead & Develop: Manage and inspire a small, high-performing account management team. Foster a collaborative, matrix-driven environment where each … team member thrives. Customer Success Focus: Maximize product usage across your accounts, ensuring clients fully leverage our solutions to meet their expense management needs. Account Growth: Build and sustain long-term relationships with clients, identifying opportunities to grow accounts, improve satisfaction, and increase customer retention. Strategic Leadership: Work closely with cross-functional teams to create strategies for customer More ❯

Principal Product Manager Role: Principal Product Manager - Digital Platforms & Retention Location: Bristol/Hybrid Salary: Up to £100k + benefits Principal Product … or Propositions Manager looking for a change of role? We're working with a Bristol based business that is looking to hire a Product Manager to lookover their digital customer journey and retentions. The business have a well-founded product base with a wide ranging audience and are looking for an individual contributor to focus on digitising their retention journey and digital customer engagement. You will be working with their technical teams and leaders within the business to enable digital conversion and retention. As well as looking at physical customer journeys and how we could work better to digitise these. Skills; Product leadership Experience of digital journeys (web, mobile) Experience with customer journey & retention. More ❯

Principal Product Manager Role: Principal Product Manager - Digital Platforms & Retention Location: Bristol/Hybrid Salary: Up to £100k + benefits Principal Product … or Propositions Manager looking for a change of role? We're working with a Bristol based business that is looking to hire a Product Manager to lookover their digital customer journey and retentions. The business have a well-founded product base with a wide ranging audience and are looking for an individual contributor to focus on digitising their retention journey and digital customer engagement. You will be working with their technical teams and leaders within the business to enable digital conversion and retention. As well as looking at physical customer journeys and how we could work better to digitise these. Skills; Product leadership Experience of digital journeys (web, mobile) Experience with customer journey & retention. More ❯