1 to 25 of 108 Permanent Service Management Jobs in the South West

Service Manager - Somerset UK

Location
Yeovil, England, United Kingdom
lead a high-performing team and make a real difference for farmers every day? We’re looking for an ambitious and inspiring Lely Center Service Manager to take the lead in driving exceptional service, maximising product uptime and building a capable, engaged and accountable Service team. … passionate about people, technology, customer satisfaction and delivering results, this could be your next exciting opportunity! Lely Center Yeovil Service Manager The Lely Center Service Manager is responsible for the strategy and execution of all service activities, covering both technical service delivery and service management ...

Service Management Consultant

Hiring Organisation
FryerMiles
Location
Corsham, Wiltshire, United Kingdom
Employment Type
Part-Time
Salary
£520.00 - £540.00 per day
Service Management Consultant – SC Cleared – £520–£540 per day – Corsham – Contract until March 2027 FryerMiles are delighted to be working with a Defence consultancy to recruit a Service Management Consultant for an MOD programme. The successful candidate will support the design, implementation and continual improvement … ITIL-aligned service management processes across a complex cloud environment. Key Responsibilities: Design, implement and improve ITIL-aligned service management processes. Support Incident, Change, Problem, Service Request and Knowledge Management. Drive Continual Service Improvement (CSI) activities. Support the transition of new services into operational ...

Service Management Support - Swindon

Hiring Organisation
Office Angels
Location
Swindon, Wiltshire, United Kingdom
Employment Type
Full-Time
Salary
£12.98 - £16.83 per hour
Advert: Service Management Support Our client, a dynamic and forward-thinking organisation based in Swindon, is seeking a motivated and skilled Service Management Support professional to join their vibrant team. If you are passionate about delivering exceptional service and thrive in a fast-paced environment … this opportunity could be the perfect fit for you! Position Details: Role: Service Management Support Contract Type: Temporary to Permanent Hourly Rate: £12.98 - £16.83 per hour Working Pattern: Full Time, Monday to Friday Location: Swindon About the Role: In this essential role, you will be at the heart ...

Service Management Analyst

Hiring Organisation
Mexa Solutions LTD
Location
Poole, Dorset, United Kingdom
Employment Type
Full-Time
Salary
£33,000 - £36,000 per annum
Service Management Analyst Up to £36,000 | Poole, Dorset | Hybrid, 4 days per week in the office What if your job wasn't just to resolve the next issue... but to help stop it happening again? If you enjoy looking beyond individual tickets, spotting patterns, understanding why problems … great next step. You'll join a technology business providing complex software solutions to customers across the UK, working at the heart of its Service Management function. This isn't traditional 1st or 2nd line IT support. It's about understanding how services are performing, identifying where they ...

Cloud Service Manager

Location
Corsham, England, United Kingdom
Corsham Cloud Service Manager Posted on Wednesday, 23rd September 2026 Quick Apply iO are seeking an experienced Service Management Consultant to join a Defence programme in Corsham. The role will focus on designing, implementing and continually improving ITIL-aligned service management processes within a cloud … based environment, working closely with suppliers, operational teams and customer stakeholders. Key Responsibilities Own and improve ITIL service management processes across Incident, Change, Problem, Service Request and Knowledge Management. Drive Continual Service Improvement (CSI). Support cloud-based and multi-supplier service environments. Manage service ...

Senior Service Consultant

Hiring Organisation
Addition
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Senior Service Consultant Permanent | 37 Hours per Week Location: Bristol or Malvern | Hybrid Working Available Travel Required We’re partnering with a leading organisation operating across complex Defence and government environments to appoint an experienced Senior Service Consultant. This is an excellent opportunity for a senior service professional with strong experience across Service Design, Service Architecture and Service Development to play a key role in shaping high-quality, compliant and operationally sound solutions. Working closely with customer-facing, bid, service and technical teams, you’ll provide subject matter expertise across the full ...

Senior Application Engineer (Jira ITSM)

Hiring Organisation
Hackajob Ltd
Location
Yeovil, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
role in maintaining and improving business-critical platforms ensuring they are secure, scalable, and aligned with operational needs. Youll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at our client will see you take the lead in solving customer problems … critical defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

Senior Application Engineer (Jira ITSM)

Location
Yeovil, England, United Kingdom
maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

Lead Developer

Location
Devizes, England, United Kingdom
real difference to our organisation and the communities we serve. About the role As a Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership for low-code … service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working across multidisciplinaryDDaTteams, you will help define standards, driveinnovationand ensure the platform delivers secure,scalableand user-centred services that support modern policing and digital transformation. What you will be doing Provide technical ...

Senior Services Architect

Hiring Organisation
Addition
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
£80,000 per annum
Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids, service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

IT Service Delivery Manager

Location
Moreton-in-Marsh, England, United Kingdom
Title: IT Service Delivery Manager Location : Central Services - Moreton-in-Marsh (with travel to spa and hotel properties) Contract : Full-Time | £50,000 per annum Estimated Start Date: 01 December 2026 Hiddenwell is looking for an experienced IT Service Delivery Manager to take ownership … service experience across our growing collection of luxury hotels and spas This is a key role within our IT team, responsible for ensuring our people and properties receive a consistent, responsive and high-quality IT service You'll act as the primary link between Hiddenwell and our Managed ...

Service Delivery Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks … service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party ...

Technical Account Manager

Location
Bristol, England, United Kingdom
escalation point, and helps maintain reliable services for clients. The Technical Account Manager will collaborate with infrastructure specialists, field analysts, and service management teams while contributing to service improvement, technical governance, and knowledge development. Why Join This Team: Contribute to a growing UK IT Services organization supporting … broad portfolio of managed technology services. Work with experienced technical specialists across infrastructure, cloud, virtualization, service management, and end-user computing. Help shape service delivery practices, technical standards, and future infrastructure improvements. Support clients through collaborative problem-solving and proactive service improvement. What You Will ...

Service Desk Analyst

Hiring Organisation
Sopra Steria
Location
Gloucester, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
25 days holidays, 6% Contributory pension, 4 x life Insurance
Join a high-performing IT Service Desk team supporting the delivery of critical services across a range of Defence customer environments. Working at the heart of service operations, you will help ensure the seamless delivery of IT support while contributing to programmes that modernise and transform complex technology … estates. As part of our Service Management function, you will play a key role in managing incidents and service requests, coordinating hardware procurement, and producing service reporting that supports operational performance and service excellence. Working closely with technical teams, suppliers, and stakeholders, you will help ...

Senior Application Engineer (Mission Critical)

Location
Bristol, England, United Kingdom
maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … operation within mission‐critical communication environments..* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, operational communication requirements, security requirements, and service-level objectives.* Contribute to application architecture, configuration, integration, and lifecycle activities under the guidance of senior engineers.* Collaborate with stakeholders across engineering, service ...

Service Manager

Location
Corsham, England, United Kingdom
Select how often (in days) to receive an alert: Service Manager Location: UK - Mobile England, UK - Cust site - Corsham | Job-ID: 219613 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team You’ll be joining an existing high performing team … largest customers in the UK business, playing an important role in supporting BAU service assurance and leading the continuous improvement of our service performance. You’ll work closely with a supportive team of Service Managers and will report to the Senior Service Manager. This role offers ...

Service Delivery Manager

Location
Bristol, England, United Kingdom
## Service Delivery ManagerApplylocations: GB - Bristol - Coldharbour Lane: GB - Yeovil - Lysander Rdtime type: Full timeposted on: Posted Todayjob requisition id: R0031986**Job Description:**Salary £50k - £60kLeonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role … equityAre you ready to take ownership of essential business services that support national security and public sector operations?**Your Impact**At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. ...

IT Supplier Delivery Manager

Location
Chippenham, England, United Kingdom
Shape the future of IT service delivery on a global scale At Alliance, technology plays a critical role in enabling our business and supporting colleagues across the globe. We're looking for an experienced IT Supplier Delivery Manager to join our Group IT team and take ownership … strategic IT partner ecosystem, ensuring exceptional service delivery, strong supplier governance, and continuous improvement across our global operations. This is a highly visible role, working closely with our Systems & Technology Director, key business stakeholders, and external technology partners. You'll be responsible for managing Alliance's strategic IT service ...

Service Design & Transition Manager

Hiring Organisation
Sysco International
Location
Ashford, south west england, united kingdom
Description Sysco (whose UK operating companies include Brakes, Fresh Direct, KFF & Medina) is recruiting for a Service Design & Transition Manager to join the Business Technology team on a full-time, permanent basis. This is an excellent opportunity for an experienced Service Management professional to play … services and system enhancements are introduced smoothly, effectively and with minimal operational risk. In this varied role, you will lead all aspects of Service Design and Transition across Business Technology, defining and maintaining the standards, processes and governance required to introduce new and upgraded services into production. Acting ...

Service Transition Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership … communication skills and a consultative approach, youre comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role: As a Service Transition Manager, you will play a key role in moving services from delivery into live support, helping create a smooth handover into business ...

Senior Platform Engineer (Cross Domain Gateway)

Hiring Organisation
Hackajob Ltd
Location
Yeovil, Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
operations. What you will do as a Senior Platform Engineer Operate, maintain and support secure cross-domain gateway services across highly controlled environments. Monitor service health, investigate issues and support incident, problem and change activity in line with agreed service processes. Maintain secure configurations, transfer policies, rule sets … supporting documentation. Support patching, upgrades, vulnerability remediation and service continuity activities. Troubleshoot gateway, platform, network and data transfer issues across security boundaries. Produce and maintain operational documentation, including build records, support guides, runbooks and configuration baselines. Work with security, service management, engineering and customer stakeholders to ensure ...

Service Desk Manager

Location
Devizes, England, United Kingdom
meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve. About the role As Service Desk Manager, you will lead the evolution of a modern, high-performing Service Desk that underpins digital policing across Wiltshire Police. Leveraging automation … services. This is an exciting opportunity to shape how support services are delivered, drive continual improvement and build a culture of innovation, accountability and service excellence that enables the future of Digital, Data and Technology across the Force. What you will be doing Lead and develop a high-performing ...

Service Management Specialist

Hiring Organisation
M Group
Location
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. The shift pattern operates on a three-week rotation: Week 1: MondayFriday … receipt to resolution, allocate work, and assist engineers to ensure timely updates and SLA compliance. Key tasks include monitoring systems, managing tickets in Field Service Lightning, updating customers, prioritising faults, coordinating engineers and spares, tracking tasks, completing maintenance, reporting, and arranging supplier access. Youll thrive in a fast-paced ...

IT Service Delivery Manager

Hiring Organisation
NET Recruit
Location
Gillingham, Dorset, United Kingdom
Employment Type
Full-Time
Salary
£60,000 per annum
established logistics business operating within a fast-paced and evolving environment has partnered with the team at NET Recruit to recruit an experienced IT Service Delivery Manager to join its internal technology function. The organisation is currently entering a significant period of change, with a clear focus on developing … creating more structured and effective ways of working across IT. This is an exciting opportunity for an experienced IT professional to take ownership of service delivery and operational performance while playing an important role in the organisation's wider technology transformation. Working closely with internal stakeholders, technical teams ...

Service Desk Analyst

Hiring Organisation
South West Water
Location
Exeter, Devon, South West, United Kingdom
Employment Type
Permanent
challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team … provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys ...