6 of 6 Permanent Change Management Jobs in Stoke-on-Trent

delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯

ad hoc travel (minimal, must be commutable to central London) We're looking for a specialist engineer to lead a key identity and access management project for a client. You'll be responsible for designing and deploying a secure, best-practice solution to separate high-privilege user accounts across … ID, including role and identity management. - Hands-on experience with Azure AD Connect, including filtering, sync issues, and admin disentanglement. - Familiarity with Privileged Identity Management (PIM), JIT access, and PAW deployment. - Solid understanding of zero-trust security, least privilege, and change management principles. - Experience writing technical documentation More ❯

approach to administration, governance and risk. Main Responsibilities Maintaining and managing our core UC services and providing improvements where necessary. Working closely with IT management and other functional groups to design, develop, deploy and administer our collaboration services. Participating in product evaluations, system testing and product lifecycle management. Enforcing … security controls when enabling new UC applications and features, whilst continually documenting and maintaining this. Participating in both scheduled and unscheduled system maintenance including change management, on call and off-hours systems support. Maintaining a UC Service Catalogue detailing service definitions and the technologies being utilised. Maintaining and More ❯

Wintel Systems Administrator - Platform Manager - MUST BE DV CLEARED Are you a technical expert with a strong background in Windows systems and network management ? Do you thrive in high-pressure environments , prioritising critical tasks and resolving incidents swiftly? If you're looking for a role where you can make … a Windows-based Live Service Network with various hosted applications. Provide 3rd Line technical support , troubleshooting and resolving issues efficiently. Work within configuration and change management policies to ensure smooth operations. Collaborate with different departments to maintain network security . Ensure all processes, procedures, and work instructions are More ❯

technical expertise to ensure delivery of innovative solutions, whilst leveraging leadership experience to drive a high-performance culture. Working within the deployment and endpoint management team, you will lead the design, configuration and management of desktop infrastructure, both on-premises and Cloud. You will play a key role … This role is eligible for inclusion in the Company’s hybrid working from home policy. Preferred skills and experience Extensive experience with desktop infrastructure management across Windows, Mac and Linux platforms. Strong expertise in Group Policy Object (GPO) management and troubleshooting. In-depth knowledge of OS deployment methodologies … line technical issues. Technical experience in supporting a MacOS and iOS estate (Jamf). Solid understanding of ITIL processes, particularly in incident, problem and change management. Familiarity with PowerShell or scripting for automation and reporting tasks. Excellent communication skills, capable of conveying technical information to non-technical stakeholders. Proactive More ❯

Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation … should have: Experience with Juniper network devices and Juniper firewalls (Will consider Cisco too) A solid understanding of ITILITIL processes , including Incident, Problem, and Change Management. Experience with encryption technologies to ensure secure communications. Nice to Have (Desirable Skills): Understanding of handling sensitive materials and maintaining secure environments. Why More ❯