5 of 5 Permanent ITSM Jobs in Surrey

/or macOS operating systems. Experience supporting Microsoft technologies including Azure, Intune and Microsoft Defender. Familiarity with Active Directory and user administration. Experience using ITSM or ticketing platforms such as ServiceNow, Jira or similar. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Experience supporting Microsoft Outlook, Exchange ...

quality standards are consistently met Identify and escalate potential security incidents Technical Environment Microsoft Windows Desktop & Server Microsoft 365 Microsoft Entra ID Microsoft Intune ITSM platforms (e.g. ServiceNow) Basic TCP/IP networking ITIL processes (Incident, Problem, Change & Request Fulfilment) Desktop, laptop, mobile device and printer support About ...

Networking fundamentals including TCP/IP, DNS, DHCP and VPN technologies Firewall technologies such as Meraki, Fortinet, SonicWall or Zyxel Remote support tools and ITSM platforms PowerShell scripting (desirable) Excellent customer service and communication skills Benefits include: Generous annual leave Birthday day off Company pension with employer contribution Private health ...

looking for - Proven experience as a Service Delivery Manager, Account Manager or similar role within an MSP or IT services environment - Strong understanding of ITSM/ITIL frameworks in practice, not just theory - Confidence chairing client-facing reviews and managing senior stakeholders - Working knowledge of Microsoft 365 and Azure sufficient ...

required, that adequate provision is made in the Service Recovery Model through the Integrated Business Planning process Essential Skills: Experience of working in IT Service Management Experience working with external suppliers Hold ITIL foundation and either appropriate ITIL Intermediate or other appropriate capability training Microsoft Teams, unified communications or teams ...