7 of 7 Permanent ITSM Jobs in Surrey

plan and applying of project delivery methodology, tooling and artefacts, including scope and change management, governance and RAID management. Experience in managing IT Service Management and Service Delivery Projects, working with internal teams, third party Clients and Vendors. Proficient in the use of Service Management tooling, such as Jira ...

skills, the ability to build strong relationships across the broader IT teams and business Experience working to Service Level Agreement targets Demonstrable experience with ITSM systems such as Freshservice, TOPdesk, ServiceNow or similar Desirable Skills Experience supporting end users across a variety of locations Experience of working in a Financial ...

planning to deliver IT services across engineering, production and wider business functions. Proactively manage workload planning and resolve resource constraints or shifting priorities. IT Service Management Develop and maintain IT strategy and roadmaps aligned with business goals. Manage budgets, ensuring strong financial control and reporting. Act as a senior technology ...

power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise, and prioritise incidents and service requests accurately and efficiently. Diagnose and resolve first-line issues such as: Password resets and account lockouts ...

have excellent customer service skills, able to adapt your communication when dealing with technical and non-technical users. This organisation uses Zendesk as their ITSM tool. What you'll get in return Salary up to £32,000 basic salary plus £3,000 car allowance, hybrid working (3 days in office ...

Users at all levels. The role will involve the following: - Application Support of IT Systems Knowledge of Saas CLICKUP Understanding of Incident Management and ITSM Manage and enhance change management procedures Experience in dealing with third parties Good communication and documentation skills. If this could be your next career move ...

without losing accuracy, and to collaborate effectively with colleagues, partners and suppliers to deliver shared outcomes. You have experience working with IT Service Management (ITSM) tools such as ServiceNow or TopDesk (desirable), alongside an understanding of Operational Technology within a complex, safety-critical environment, ideally gained within the roads sector ...