1 to 25 of 92 Permanent Process Improvement Jobs in Surrey

Service Process Improvement Manager - Insurance We are currently recruiting for a Service Process Improvement Manager with BMC experience to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid Responsibilities: Proactively gather and organize/document data/information from functional owners …/different sources to help identify improvement opportunities in ITSM processes Run process modelling and development activities, and documentation of process flows, guides, procedures, work instructions, and other communication materials Supports the development and execution of test scenarios designed to validate the functionality of processes being designed … and built before implementing to production Reporting and analysis of process metrics and performance Monitoring and reporting of process maturity and progress throughout the continuous improvement projects and initiatives Create and develop training plan and materials; and conduct and facilitate ITSM Process training and process More ❯

role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a Salesforce Business Process Improvement Manager to join the team. The successful candidate must be fluent in English and German but can be based anywhere in Europe. … role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience … in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to simplify complex concepts and processes. We offer this role on a permanent basis, working remotely, with a competitive salary, 25 days holiday, up to More ❯

role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a Salesforce Business Process Improvement Manager to join the team. The successful candidate must be fluent in English and German but can be based anywhere in Europe. … role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience … in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to simplify complex concepts and processes. We offer this role on a permanent basis, working remotely, with a competitive salary, 25 days holiday, up to More ❯

and cost. Stakeholder Engagement Build and maintain strong relationships with stakeholders, offering guidance and gaining alignment as needed. Documentation Produce thorough project documentation and process maps tailored for different audiences. Meeting Facilitation Organize and lead project meetings, workshops, and calls with both internal and client teams. Process Improvement Champion the Liaison Way of Working, contributing to ongoing process and documentation enhancements to support team growth. EXPERIENCE & SKILLS Proven experience managing the full lifecycle of a range of projects with knowledge of multiple project management methodology. Fast learner with a proactive mindset, capable of owning project tools … and driving process improvements. Self-motivated and able to work independently with minimal supervision. Skilled in guiding and influencing stakeholders to navigate and resolve project challenges. Experienced in leading the execution of a portfolio of projects and/or service initiatives. Strong critical thinking and problem-solving abilities, backed More ❯

and cost. Stakeholder Engagement Build and maintain strong relationships with stakeholders, offering guidance and gaining alignment as needed. Documentation Produce thorough project documentation and process maps tailored for different audiences. Meeting Facilitation Organize and lead project meetings, workshops, and calls with both internal and client teams. Process Improvement Champion the Liaison Way of Working, contributing to ongoing process and documentation enhancements to support team growth. EXPERIENCE & SKILLS Proven experience managing the full lifecycle of a range of projects with knowledge of multiple project management methodology. Fast learner with a proactive mindset, capable of owning project tools … and driving process improvements. Self-motivated and able to work independently with minimal supervision. Skilled in guiding and influencing stakeholders to navigate and resolve project challenges. Experienced in leading the execution of a portfolio of projects and/or service initiatives. Strong critical thinking and problem-solving abilities, backed More ❯

on ensuring detail quotes are provided, including hardware specifications, manufacturing SKUs, costs, and delivery timelines . Warranty registrations : Manage and oversee the warranty registration process for products, ensuring all necessary documentation is completed accurately and submitted within required timelines. Maintain accurate records of all warranty registrations Deal Registrations: Support … is in place. Monitor and report on the success of deal registrations, analysing trends and identifying opportunities for improvement. Renewal Management: Manage the renewal process for client hardware. Proactively provide regular reports on renewal status to SMEs on renewal options and timelines. Prepare renewal quotes and documentation, following up … system and help in conducting stock audits. Tracking & Reporting: Generate regular reports on delivery performance including shipping statuses, logistics performance and potential cost savings. Process Optimization: Continuously evaluate and improve logistics processes, systems and procedures to increase efficiency, reduce waste, cost, and enhance delivery timelines. Introduce best practices for More ❯

relevant systems to support project requirements Working alongside the local Customer Experience Specialists to address critical operational pain-points and in the implementation of process improvements Identification of process improvement opportunities, including automation where possible Regional Alignment & Local Engagement: Increase ‘standardisation’ of deals > reducing questions and handling … performance and development goals Team representative in all regional and/or relevant stakeholder meetings (globally, regionally, externally if applicable. Required Skills In-depth process and system workflow understanding in general back office and after-sales operations; a leasing background is an advantage Strong understanding of CHG solution offerings More ❯

relevant systems to support project requirements Working alongside the local Customer Experience Specialists to address critical operational pain-points and in the implementation of process improvements Identification of process improvement opportunities, including automation where possible Regional Alignment & Local Engagement: Increase ‘standardisation’ of deals > reducing questions and handling … performance and development goals Team representative in all regional and/or relevant stakeholder meetings (globally, regionally, externally if applicable. Required Skills In-depth process and system workflow understanding in general back office and after-sales operations; a leasing background is an advantage Strong understanding of CHG solution offerings More ❯

management, seeing issues through to resolution. Reporting and Analysis: Provide detailed reporting on incidents, BAU requests, and ensure ticket resolution times adhere to SLAs. Process Improvement: Proactively review trends and suggest process improvements. Performance Reviews: Conduct regular performance reviews and set objectives that will aid team members … a timely fashion. Knowledge Management: Develop and maintain knowledge bases to capture repeatable tasks. Capacity Planning: Own the JML (Joiners/Movers/Leavers) process and work with the business and Head of IT Operations around capacity planning. About the company All around the world, Healix safeguards people's More ❯

ensuring functionality, scalability, and alignment with our business goals. The ideal candidate is not only a Workday expert but also a strong communicator and process improver with a global mindset. Key Responsibilities: System Maintenance: Ensuring the HRIS is functioning correctly, performing regular maintenance, and troubleshooting technical issues. Data Entry … including ownership of the HR ticketing system . Ensure timely resolution of user issues, root cause analysis, and improvements to reduce recurring issues. Continuous Improvement & Optimization : Identify opportunities to improve system performance, data quality, and user experience. Recommend and implement enhancements to make Workday more effective , including automation, streamlined … workflows, improved reporting, and simplified user interfaces. Drive data integrity and global HR process harmonization. Global Stakeholder Engagement : Work closely with regional HR teams, IT, Payroll, and business leaders to understand and align system functionality with local and global requirements. Train HR and business users globally on system capabilities More ❯

ensuring functionality, scalability, and alignment with our business goals. The ideal candidate is not only a Workday expert but also a strong communicator and process improver with a global mindset. Key Responsibilities: System Maintenance: Ensuring the HRIS is functioning correctly, performing regular maintenance, and troubleshooting technical issues. Data Entry … including ownership of the HR ticketing system . Ensure timely resolution of user issues, root cause analysis, and improvements to reduce recurring issues. Continuous Improvement & Optimization : Identify opportunities to improve system performance, data quality, and user experience. Recommend and implement enhancements to make Workday more effective , including automation, streamlined … workflows, improved reporting, and simplified user interfaces. Drive data integrity and global HR process harmonization. Global Stakeholder Engagement : Work closely with regional HR teams, IT, Payroll, and business leaders to understand and align system functionality with local and global requirements. Train HR and business users globally on system capabilities More ❯

effectively. Monitor and report key performance indicators (KPIs) related to data quality and project progress. Present findings and recommendations to project leads and stakeholders. Process Improvement: Identify challenges in data and processes, recommending opportunities for improvement. Support initiatives aimed at fostering a "Data as an Asset" culture across … technical audiences. Expertise in creating and managing project plans with defined timelines, milestones, risks, and contingencies. Experience in developing cross-functional partnerships and delivering process improvements. Desirable: Familiarity with Identity Security Cloud (ISC) or similar identity management solutions. More ❯

effectively. Monitor and report key performance indicators (KPIs) related to data quality and project progress. Present findings and recommendations to project leads and stakeholders. Process Improvement: Identify challenges in data and processes, recommending opportunities for improvement. Support initiatives aimed at fostering a "Data as an Asset" culture across … technical audiences. Expertise in creating and managing project plans with defined timelines, milestones, risks, and contingencies. Experience in developing cross-functional partnerships and delivering process improvements. Desirable: Familiarity with Identity Security Cloud (ISC) or similar identity management solutions. More ❯

implement best practice processes and controls for system maintenance, upgrades, development, and configuration Partner with functional teams (Finance, HR, IT, Ops, etc) to support process improvements and system enhancements. Role Requirements: 3+ years hands-on experience with SAP B1 ERP (in a multi-database environment) as a SAP B1 More ❯

implement best practice processes and controls for system maintenance, upgrades, development, and configuration Partner with functional teams (Finance, HR, IT, Ops, etc) to support process improvements and system enhancements. Role Requirements: 3+ years hands-on experience with SAP B1 ERP (in a multi-database environment) as a SAP B1 More ❯

security control assessments and remediation activities. Organise Control Evidence : Ensure all control evidence is well-organised and accessible. Notify Deviations : Author notifications of business process and procedure deviations to inform the Information Security team and other relevant parties across the organisation. Risk Analysis Reports : Author analysis reports that define … to ensure dashboards and reporting databases are up to date with current details. System Security Plans (SSPs): Provide support to data and/or process owners in formally documenting the security requirements for information systems, applications, and services. This includes assisting with the scoping, selection and documentation of appropriate … cybersecurity and privacy controls, testing their design and implementation, following a formal authorisation process, and establishing mechanisms for ongoing monitoring and oversight of controls. Compliance/Control Improvement Duties Update Processes : Initiate and coordinate the process to update identified business process breaks/gaps. Enhance Procedures More ❯

security control assessments and remediation activities. Organise Control Evidence : Ensure all control evidence is well-organised and accessible. Notify Deviations : Author notifications of business process and procedure deviations to inform the Information Security team and other relevant parties across the organisation. Risk Analysis Reports : Author analysis reports that define … to ensure dashboards and reporting databases are up to date with current details. System Security Plans (SSPs): Provide support to data and/or process owners in formally documenting the security requirements for information systems, applications, and services. This includes assisting with the scoping, selection and documentation of appropriate … cybersecurity and privacy controls, testing their design and implementation, following a formal authorisation process, and establishing mechanisms for ongoing monitoring and oversight of controls. Compliance/Control Improvement Duties Update Processes : Initiate and coordinate the process to update identified business process breaks/gaps. Enhance Procedures More ❯

global demand planning system and forecasting performance. Your Role & Responsibilities Working in conjunction with Marketing, Sales & Supply Chain Managers to develop, progressively improve forecasting process, improve accuracy and reduce forecast volatility through co-ordinated innovation activity. Analysis of historical trends, PSI and market trends on a weekly basis using … and impact of exceptional market changes: Promotional activity, national/international events. Monitor periodical performance measures and supplier/customer non-conformance to enable process improvement in the Supply Chain. Provide fact-based analysis with a corrective action plan Build on collaborative working relationships with key customers to … drive forecast accuracy, process improvements, and free flow of information and generally enhance Sales Management, Supplier & Customer working relations. The key objective to optimize Inventory velocity (LTS/DIO) and cash flow. Weekly S&OP meeting with supplier factory to update production plan and prepare rolling forecast template Ensure More ❯

global demand planning system and forecasting performance. Your Role & Responsibilities Working in conjunction with Marketing, Sales & Supply Chain Managers to develop, progressively improve forecasting process, improve accuracy and reduce forecast volatility through co-ordinated innovation activity. Analysis of historical trends, PSI and market trends on a weekly basis using … and impact of exceptional market changes: Promotional activity, national/international events. Monitor periodical performance measures and supplier/customer non-conformance to enable process improvement in the Supply Chain. Provide fact-based analysis with a corrective action plan Build on collaborative working relationships with key customers to … drive forecast accuracy, process improvements, and free flow of information and generally enhance Sales Management, Supplier & Customer working relations. The key objective to optimize Inventory velocity (LTS/DIO) and cash flow. Weekly S&OP meeting with supplier factory to update production plan and prepare rolling forecast template Ensure More ❯

customers! We’re lucky to have a very welcoming customer base. A key requirement of the role is to understand their structure, stakeholders, decision-process and procurement processes; Review and manage standard commercial agreements, where necessary and appropriate; negotiate contracts, version control and manage contractual delivery; Ensure compliance with … terms, renewal dates, and key clauses using our CRM; Collaborate with leadership on maintaining and updating contract templates. Renewals Ownership & Automation Own the renewals process for all UK blue light customers, ensuring timely and successful renewals; Lead the design and implementation of a more automated renewals workflow via HubSpot … CRM, including workflows, tasks, email templates, and reporting dashboards; Identify and eliminate manual bottlenecks in the current renewals process to improve efficiency and customer experience; Monitor and act on renewal risk signals; engage customers directly where needed; Partner with teams across the business (finance, CX) to define renewal touchpoints More ❯

customers! We’re lucky to have a very welcoming customer base. A key requirement of the role is to understand their structure, stakeholders, decision-process and procurement processes; Review and manage standard commercial agreements, where necessary and appropriate; negotiate contracts, version control and manage contractual delivery; Ensure compliance with … terms, renewal dates, and key clauses using our CRM; Collaborate with leadership on maintaining and updating contract templates. Renewals Ownership & Automation Own the renewals process for all UK blue light customers, ensuring timely and successful renewals; Lead the design and implementation of a more automated renewals workflow via HubSpot … CRM, including workflows, tasks, email templates, and reporting dashboards; Identify and eliminate manual bottlenecks in the current renewals process to improve efficiency and customer experience; Monitor and act on renewal risk signals; engage customers directly where needed; Partner with teams across the business (finance, CX) to define renewal touchpoints More ❯

chain operations including demand planning, inventory control, procurement, and supplier coordination. Logistics Management: Ensure efficient and timely product distribution, warehouse coordination, and delivery scheduling. Process Improvement: Identify and implement opportunities to streamline operations, reduce costs, and improve service levels. Stakeholder Communication: Work closely with internal departments such as More ❯

of M365 security solutions · Support implementation programs for complex enterprise scale solutions · Integrate cloud applications with security products. Troubleshoot integration issues. · Contribute to overall process improvements and documentation · Candidates must be able to perform system administration operation duties, which may require having a non-traditional working hour · Should have More ❯

of M365 security solutions · Support implementation programs for complex enterprise scale solutions · Integrate cloud applications with security products. Troubleshoot integration issues. · Contribute to overall process improvements and documentation · Candidates must be able to perform system administration operation duties, which may require having a non-traditional working hour · Should have More ❯

career development and technical growth. Identify and eliminate blockers while improving tooling, automation, and development workflows. Promote operational excellence through effective monitoring, alerting, and process improvement. Coordinate cross-team initiatives and ensure successful delivery of complex features. Requirements: Passionate about building products that make a real-world impact. Bachelor More ❯