13 of 13 Permanent Service Management Jobs in Surrey

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, our core service lines (Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing) generated annual revenues of over US$15 billion. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and … believe that businesses have an economic imperative and an ethical responsibility to contribute towards a more sustainable and equitable world. In 2021, as part of the Net Zero Financial Service Providers Alliance, we pledged to reach net zero carbon emissions by 2050 or sooner. In addition, we’re #BDOproud to support thousands of colleagues around the globe who regularly … and operations in the Global IT application landscape. Ensuring the integrity, availability, performance, recoverability, and security of the data services in accordance with established policies, procedures and to agreed service levels. Key accountabilities Day-to-day responsibilities and expectations for this position: Administration of core cloud platform services across a variety of Microsoft cloud (Azure) technologies. Working with the More ❯

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, our core service lines (Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing) generated annual revenues of over US$15 billion. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and … believe that businesses have an economic imperative and an ethical responsibility to contribute towards a more sustainable and equitable world. In 2021, as part of the Net Zero Financial Service Providers Alliance, we pledged to reach net zero carbon emissions by 2050 or sooner. In addition, we’re #BDOproud to support thousands of colleagues around the globe who regularly … and operations in the Global IT application landscape. Ensuring the integrity, availability, performance, recoverability, and security of the data services in accordance with established policies, procedures and to agreed service levels. Key accountabilities Day-to-day responsibilities and expectations for this position: Administration of core cloud platform services across a variety of Microsoft cloud (Azure) technologies. Working with the More ❯

IT Service Delivery Manager Location: Surrey | Hybrid An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing organisation undergoing significant digital transformation. This role is ideal for a proactive and strategic individual with a strong background in IT service management and a passion for driving operational excellence. Key Responsibilities: Lead … and manage IT service operations, ensuring consistent delivery of high-quality services across the organisation. Maintain compliance with SLAs and KPIs to meet business expectations. Coordinate effectively with internal teams and third-party vendors to ensure seamless service provision. Champion continuous service improvement initiatives aimed at enhancing quality, efficiency, and end-user satisfaction. Oversee the configuration, maintenance … and optimisation of ITSM tools, particularly Jira and ServiceNow. Develop, document, and refine service delivery processes to ensure standardisation and scalability. Monitor service performance, produce actionable reports, and identify areas for operational improvement. Lead, support, and develop a growing team of service desk professionals (currently a team of five with planned expansion). Manage service escalations More ❯

IT Service Delivery Manager Location: Surrey | Hybrid An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing organisation undergoing significant digital transformation. This role is ideal for a proactive and strategic individual with a strong background in IT service management and a passion for driving operational excellence. Key Responsibilities: Lead … and manage IT service operations, ensuring consistent delivery of high-quality services across the organisation. Maintain compliance with SLAs and KPIs to meet business expectations. Coordinate effectively with internal teams and third-party vendors to ensure seamless service provision. Champion continuous service improvement initiatives aimed at enhancing quality, efficiency, and end-user satisfaction. Oversee the configuration, maintenance … and optimisation of ITSM tools, particularly Jira and ServiceNow. Develop, document, and refine service delivery processes to ensure standardisation and scalability. Monitor service performance, produce actionable reports, and identify areas for operational improvement. Lead, support, and develop a growing team of service desk professionals (currently a team of five with planned expansion). Manage service escalations More ❯

growing international presence, they deliver cutting-edge telecoms and IT solutions to a wide range of industries. As part of their continued expansion, they are now seeking a Technical Service Manager to lead and oversee their IT and Telecoms service delivery team in Redhill. Main Purpose of the Role: Manage and lead a team of technical engineers to … ensure high-quality service delivery across telecoms, IT managed services, and satellite communications solutions. Oversee the installation, support, and ongoing maintenance of IT infrastructure, connectivity services, and telecoms systems. Drive customer satisfaction through operational excellence and efficient service management. Key Responsibilities: Lead day-to-day operations of the IT and Telecoms service delivery team. Oversee technical support … service requests, incident management, and proactive monitoring. Ensure timely resolution of customer issues across IT infrastructure, networks, cloud solutions, telecoms platforms, and satellite communications. Collaborate closely with sales, project delivery, and engineering teams to align service delivery with client needs. Manage vendor and supplier relationships for hardware, software, and telecoms services. Monitor service performance against SLAs More ❯

These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other change management/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms and line … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to More ❯

leader in partnering with companies to transform and manage their business by harnessing the power of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of … of pre-employmentchecks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications … GB Posted on 16 May 2025 Experience level Experienced Professionals Contract type Permanent Location Birmingham, London, Manchester, Woking Business unit Cloud Infrastructure Services Brand Capgemini Professional communities Cloud Infrastructure Management When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where More ❯

a hybrid role based in their Guildford office. We offer extensive training, including online, classroom, and in-house courses, leading to nationally recognized qualifications in areas such as Project Management, Agile methodologies, Business Analysis, IT Service Management, Cyber Security, and Technology Procurement. Responsibilities Providing technical assurance that proposed solutions are fit for purpose. Developing new architectures to … mitigate risks posed by emerging technologies and business practices. Advising clients on information assurance, architectural issues, and risks. Supporting the development of Risk Management Accreditation Document Sets (RMADS). Scoping security testing activities, explaining findings, and recommending remedial actions to stakeholders. Investigating security incidents. Promoting security awareness within project teams and the organization. Candidate requirements: HMG Security Policy Framework More ❯

Are you ready to join a fast-growing company with a strong mission to drive sustainability and innovation? 🌱🌍 At CHG-MERIDIAN, we are pioneers in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability throughout. ♻️ Role purpose The Junior Account Executive will play an integral … of extensive experience, our global community consists of more than 1,500 employees in 30 countries across the globe. Our headquarters are in Weingarten, Germany. We provide efficient technology management for large corporations, small and medium-sized enterprises, hospitals, and the public sector. The online-based TESMA® Technology and Service Management System provides more than More ❯

Technical Service Manager | Maritime & Defence Communications | Redhill | Competitive Salary + Benefits Our client, a leading global provider of Satellite Communications and IT Support services for the Government, Maritime, and Defence sectors is looking for a Technical Service Manager. With over 55 years of technical excellence and a global presence, they deliver advanced communications solutions to a diverse range … of maritime, offshore, and defence clients. As part of their continued growth, they are now looking to appoint a Technical Service Manager to lead and oversee their technical service delivery team. Responsibilities: Manage and lead a team of field service engineers to ensure the delivery of high-quality technical support and service. Oversee the installation, maintenance, and … repair of satellite communication systems, GMDSS, navigational equipment, VSAT, and integrated bridge systems. Develop and implement service processes, standards, and procedures to maintain high levels of customer satisfaction. Coordinate complex retrofit projects and system integrations across multiple sites and vessels. Liaise with clients, manufacturers, and internal departments to resolve technical issues and ensure timely project delivery. Conduct performance reviews More ❯

countries. Optical technologies are the foundation of our business. We employ around 4,000 people worldwide. Join our team and help to shape our future with lasting effect. Field Service Specialist Job ID: 4233 Location: Camberley, ENG, GB Qualifications, skills and abilities Role Description: Location: Home Based The Field Engineer will work within the Operations department, reporting to a … excellent communication skills; capable of clearly communicating technical matters to stakeholders, be able to work independently and to tight timescales while managing multiple tasks and prioritising effectively. Quality customer Service is our top priority, as such we rely on dedicated team members to continuously help improve the way we work, in serving our clients' needs. Candidates and will be … meetings, job costing, and negotiations with third parties. Completing installation of equipment on site, or where applicable supervising the sub-contractors while they undertake those installation tasks. Undertake field service tasks and maintenance activities i.e., calibrations, annual maintenance, and service. Ensure that faults are resolved within the agreed Service Level Agreement (SLA) and that the customer is regularly More ❯

teams to implement, maintain, and optimise our Azure environment. Implementing continuous improvements to our guardrails and policies to deliver stable, resilient and secure cloud solutions. Ideal Candidate: Azure & M365 Management: Deploy, configure, and maintain Azure infrastructure (VMs, storage, networking, Entra ID, M365 services). Monitoring & Security: Implement monitoring, logging, and security best practices (Azure Monitor, Log Analytics, Defender, compliance … in production environments. Strong knowledge of Azure IaaS, PaaS, SaaS, and networking (VNETs, VPNs, ExpressRoute). Proficiency in automation and scripting (PowerShell, Azure CLI, Terraform). Experience with endpoint management & security (Intune, Autopilot, Defender). Familiarity with DevOps tools (Azure DevOps, Git, CI/CD). Azure certifications (Azure Administrator, Solutions Architect) preferred. Knowledge of ITIL service management More ❯

Technical Service Manager Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership London/Hybrid This is an excellent opportunity for a technically proficient service professional to take on a pivotal role in supporting secure communications. Operating within a specialist technology organisation delivering advanced connectivity and satellite solutions, this role offers the … chance to work closely with MoD stakeholders and internal engineering teams to ensure outstanding technical support and service management. Reporting into the Senior Technical Services Manager, you will manage all UK government support cases, ensuring service performance and customer expectations are consistently met. The role involves coordinating internal teams, overseeing support case lifecycles, managing MoD escalations, and contributing … to service planning and continuous improvement. This role suits someone technically confident and detail oriented. You'll be proactive, structured in your approach to managing complex support cases, and able to communicate effectively with both technical teams and government clients. A background in defence communications and a desire to deliver first-class support in a mission-critical environment will More ❯