Service Management Job Trends in Surrey

Service Management
South East > Surrey

The table below provides summary statistics and salary benchmarking for jobs advertised in Surrey requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 11 January 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 64 82 80
Rank change year-on-year +18 -2 +44
Permanent jobs citing Service Management 30 26 12
As % of all permanent jobs in Surrey 1.83% 2.16% 1.09%
As % of the Processes & Methodologies category 2.27% 2.35% 1.22%
Number of salaries quoted 24 24 9
10th Percentile £34,375 - £33,250
25th Percentile £59,063 £52,000 £46,000
Median annual salary (50th Percentile) £65,000 £60,000 £47,500
Median % change year-on-year +8.33% +26.32% -9.52%
75th Percentile £98,750 £87,500 £57,500
90th Percentile £105,000 - £68,750
South East median annual salary £55,000 £60,000 £54,500
% change year-on-year -8.33% +10.09% +9.00%

All Process & Methodology Skills
Surrey

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Surrey.

Permanent vacancies with a requirement for process or methodology skills 1,324 1,105 984
As % of all permanent jobs advertised in Surrey 80.83% 91.63% 89.54%
Number of salaries quoted 751 488 670
10th Percentile £28,000 £35,000 £29,910
25th Percentile £34,000 £43,375 £40,000
Median annual salary (50th Percentile) £50,000 £60,000 £52,500
Median % change year-on-year -16.67% +14.29% -8.70%
75th Percentile £65,000 £75,000 £65,000
90th Percentile £85,000 £86,625 £75,000
South East median annual salary £50,000 £58,000 £52,500
% change year-on-year -13.79% +10.48% -4.55%

Service Management
Job Vacancy Trend in Surrey

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in Surrey.

Service Management job vacancy trend in Surrey

Service Management
Salary Trend in Surrey

Salary distribution trend for jobs in Surrey citing Service Management.

Salary distribution trend for jobs in Surrey citing Service Management

Service Management
Salary Histogram in Surrey

Salary distribution for jobs citing Service Management in Surrey over the 6 months to 11 January 2026.

Salary histogram for Service Management in Surrey

Service Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Surrey region over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Woking - 8 £100,000 - 1
Epsom +26 3 £37,750 -
Reigate - 3 - -
Staines - 2 £82,500 -
Camberley - 2 £28,000 -
Farnham - 1 £47,500 -
Horley - 1 £65,000 -
Service Management
South East

Service Management
Co-Occurring Skills & Capabilities in Surrey by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (10.00%) SharePoint
Applications
1 4 (13.33%) Microsoft Office
2 1 (3.33%) Microsoft PowerPoint
Business Applications
1 3 (10.00%) Unit4 Business World
2 1 (3.33%) PeopleSoft Financials
Cloud Services
1 15 (50.00%) Azure
2 9 (30.00%) AWS
3 6 (20.00%) Microsoft 365
4 3 (10.00%) Power Platform
4 3 (10.00%) PowerApps
4 3 (10.00%) SaaS
5 1 (3.33%) Salesforce Sales Cloud
5 1 (3.33%) Salesforce Service Cloud
Communications & Networking
1 9 (30.00%) LAN
1 9 (30.00%) VPN
1 9 (30.00%) WAN
2 8 (26.67%) Wireless
3 7 (23.33%) SD-WAN
3 7 (23.33%) Unified Communications
3 7 (23.33%) VoIP
3 7 (23.33%) Wi-Fi
4 6 (20.00%) BGP
4 6 (20.00%) Cisco Nexus
4 6 (20.00%) EIGRP
4 6 (20.00%) OSPF
4 6 (20.00%) VLAN
5 2 (6.67%) Firewall
General
1 7 (23.33%) Telecoms
2 6 (20.00%) Social Skills
3 4 (13.33%) Local Government
4 3 (10.00%) Analytical Skills
4 3 (10.00%) Documentation Skills
5 2 (6.67%) Inclusion and Diversity
5 2 (6.67%) Legal
5 2 (6.67%) Organisational Skills
5 2 (6.67%) Retail
6 1 (3.33%) Finance
6 1 (3.33%) Fire and Rescue
6 1 (3.33%) Front Office
6 1 (3.33%) Influencing Skills
Job Titles
1 7 (23.33%) Head of IT
1 7 (23.33%) Head of IT Operations
1 7 (23.33%) Head of Operations
1 7 (23.33%) Lead
2 6 (20.00%) Lead Network Engineer
2 6 (20.00%) Network Engineer
2 6 (20.00%) Network Team Leader
2 6 (20.00%) Team Leader
3 5 (16.67%) Analyst
4 3 (10.00%) Service Analyst
4 3 (10.00%) Service Desk Analyst
4 3 (10.00%) Service Manager
5 2 (6.67%) Customer Executive
5 2 (6.67%) Customer Support Executive
5 2 (6.67%) Delivery Manager
5 2 (6.67%) Infrastructure Manager
5 2 (6.67%) Service Delivery Manager
5 2 (6.67%) Technical Manager
6 1 (3.33%) Finance Systems Analyst
6 1 (3.33%) Workday Analyst
Miscellaneous
1 7 (23.33%) Operational Technology
2 3 (10.00%) Onboarding
3 1 (3.33%) Analytical Mindset
3 1 (3.33%) Data Structures
3 1 (3.33%) NHS
3 1 (3.33%) Self-Motivation
Operating Systems
1 3 (10.00%) Windows
Processes & Methodologies
1 18 (60.00%) ITIL
2 14 (46.67%) ITSM
2 14 (46.67%) Service Delivery
3 11 (36.67%) Problem Management
4 10 (33.33%) Business Continuity
4 10 (33.33%) Customer Service
4 10 (33.33%) ERP
5 9 (30.00%) Continuous Improvement
5 9 (30.00%) Disaster Recovery
5 9 (30.00%) Infrastructure as Code
5 9 (30.00%) Stakeholder Management
6 8 (26.67%) Cybersecurity
6 8 (26.67%) High Availability
6 8 (26.67%) Project Management
7 7 (23.33%) Change Management
7 7 (23.33%) Computer Science
7 7 (23.33%) Data Protection
7 7 (23.33%) DevOps
7 7 (23.33%) Logistics
7 7 (23.33%) Resource Management
Programming Languages
1 3 (10.00%) SQL
2 2 (6.67%) PowerShell
Qualifications
1 13 (43.33%) CCNP
1 13 (43.33%) Cisco Certification
2 7 (23.33%) AWS Certification
2 7 (23.33%) AWS Certified Solutions Architect
2 7 (23.33%) Azure Certification
2 7 (23.33%) Degree
2 7 (23.33%) Master's Degree
2 7 (23.33%) PMI Certification
2 7 (23.33%) PMP
3 1 (3.33%) DV Cleared
3 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 7 (23.33%) NIST
2 4 (13.33%) SLA
3 3 (10.00%) QA
4 1 (3.33%) ITGC
System Software
1 5 (16.67%) Active Directory
2 2 (6.67%) Hyper-V
2 2 (6.67%) VMware Infrastructure
Systems Management
1 3 (10.00%) SCCM
2 2 (6.67%) Ansible
2 2 (6.67%) Terraform
Vendors
1 15 (50.00%) Microsoft
2 13 (43.33%) Cisco
3 6 (20.00%) Fortinet
3 6 (20.00%) Meraki
3 6 (20.00%) Palo Alto
4 2 (6.67%) ServiceNow
4 2 (6.67%) VMware
5 1 (3.33%) Intapp
5 1 (3.33%) PeopleSoft
5 1 (3.33%) Salesforce
5 1 (3.33%) Workday