1 to 25 of 95 Permanent Service Delivery Jobs in the Thames Valley

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. The Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers ...

Oracle Service Delivery Manager(SC Cleared) Maidenhead, United Kingdom | Posted on 17/08/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span … efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title : Oracle Service Delivery Manager (SC Cleared) Location : UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance : SC Cleared The work ...

Description Senior Service Delivery & Programme Managers – Defence & Aerospace Contract Opportunities | 6–12 Months+ | Hybrid | Competitive Rate We're supporting the growth of a major UK defence and aerospace programme and are looking to engage experienced professionals who have delivered complex digital engineering, engineering systems, service delivery or technical transformation programmes within highly regulated environments. These opportunities sit at the intersection of engineering, technology and programme delivery, helping shape and deliver critical capabilities across some of the UK's most advanced defence programmes. We're keen to hear from professionals with backgrounds including: Product Delivery ...

summaryRole PurposeThe IT Manager has overall responsibility for the day-to-day delivery of all PML IT services and the management of the IT team. This is an operational leadership role focused on running a reliable, secure, and well-supported IT function, covering infrastructure, systems, projects, vendors, and user … cloud services, end-user devices, VPN/remote access, software licensing, asset management and change management, ensuring secure, reliable and effective IT services.Manage IT service delivery, SLAs, system performance and the helpdesk, identifying trends and implementing improvements to reduce recurring incidents. Lead IT projects and workstreams from planning ...

Royal Berkshire Fire and Rescue Service (RBFRS) provides a vital public safety service for communities across Berkshire. We serve over 900,000 residents across diverse urban and rural settings, including major transport routes such as the M4 and key rail infrastructure. This demands the expertise of over … determined to build on this success and continually improve. We are now seeking a new Deputy Chief Fire Officer/Director of Service Delivery who will bring a relentless focus on inspiring our people and delivering exceptional services to Berkshire communities. Reporting directly to the Chief Fire Officer ...

Service Desk Team Leader Position OverviewWe are looking for a Service Desk Team Leader to join our team in Milton Keynes.This role would suit a Team Leader or Service Delivery Manager with experience of working in an IT managed services organisation.Salary & BenefitsThe budgeted salary for this … engineers, ensuring support tickets are responded to within agreed timeframes, engineers are mentored and developed, and that our customers receive the high quality of service that we strive to deliver.What Success Looks LikeBuilding effective relationships with team members, customers, and key internal stakeholders to establish credibility and understanding ...

Life More Rewarding and Dignified Location: WinnershDepartment: ITSummaryThe Senior Manager, End User Services & Workplace Technology is a senior IT leader responsible for the strategy, service delivery, operational stability, and continuous improvement of end user support and workplace technology services across the enterprise. This role has direct accountability … global service desk and leads global support capabilities for deskside support, endpoint engineering, device lifecycle management, collaboration platforms, meeting room technology, executive support, and digital workplace services that enable associates to work productively, securely, and efficiently across office, plant, remote, and hybrid environments.The role is expected to establish strong ...

Project & Service Delivery Manager Milton Keynes | £35,000 per annum, increasing to £37,500 after probation We are looking for a Project & Service Delivery Manager to join a leading organisation within the life sciences sector, based in Milton Keynes. This is a great opportunity for someone … Biomedical Science or laboratory background who has project management and client-facing skills and is looking to take on a varied role combining project delivery, customer relationships and operational coordination. About the role You will take ownership of client projects from the initial concept and onboarding stages through ...

grow.The Operational IT Vendor Manager is responsible for ensuring the day-to-day value, compliance, and performance of our third-party IT vendors and service providers. This role acts as the primary liaison between internal IT teams (e.g., Service Desk, Infrastructure, Application Support) and external partners, focusing … service delivery reliability, adherence to Service Level Agreements (SLAs), and the swift resolution of operational issues to maintain seamless IT services.Key Operational ResponsibilitiesPerformance and Service Delivery Management.SLA & KPI Tracking: Establish, monitor, and report daily and weekly on vendor performance against contractual SLAs and Key Performance ...

account in the UK To support KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with EMEA and BU Networks organization. This role is critical … delivering exceptional customer outcomes, and providing technical leadership in presales engagements. The ideal candidate will have strong experience in both technical presales and services delivery, with a focus on NMS strategies that drive measurable value for Ericsson customers. This role will act as the techno-commercial leader ...

Title Service Management Senior Specialist IT Service Delivery Manager to lead the day‐to‐day delivery and continuous improvement of IT services across the organisation. They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals. This is a hands … role, combining operational discipline and stakeholder engagement. Key responsibilities Own and manage end‐to‐end delivery of agreed IT services, ensuring consistent performance against SLAs and business expectations. Lead incident, request, and problem management practices; drive root‐cause analysis and preventative actions to reduce repeat issues. Own service ...

organisation's approach to reliable, resilient, and future-ready telecommunications services across a complex operational estate. Working closely with suppliers, operational teams, programme delivery, architecture, and business stakeholders, you will ensure telecom services are secure, performant, and aligned to both operational and strategic objectives. This role contributes to Thames … available 24/7, supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance, manage operational risks, and support the transformation of Thames Water's telecoms landscape. What you'll be doing ...

Amadeus seeks a Service Management Senior Specialist IT Service Delivery Manager to lead day‐to‐day delivery and continuous improvement of IT services across the organisation. This hands‐on role combines operational discipline with strong stakeholder engagement. You will own end‐to‐end service delivery, oversee incident and change processes, and drive service reporting and improvement plans while ensuring security and governance requirements are met. #J-18808-Ljbffr ...

portfolio in Milton Keynes, which spans services from children's through to older adults. In this role, you will lead the local business planning, service improvement initiatives, and transformation priorities. You will work flexibly within a changing landscape, managing a complex system of internal and external stakeholders while directly … improve clinical safety, advising on the strategic use of AI to boost patient experience and pathway productivity. Lead local Cost Improvement Programmes (CIP), service redesign opportunities, and efficiency initiatives to ensure productivity and value in service delivery. About us The Business and Transformation (B&T) team in Milton ...

Services Reading - Hybrid (Occasional travel to client site required) £40,000 - £50,000 DOE + Uncapped Commission We are partnering with an established Managed Service Provider in search of a Sales Executive to support the continued growth of their Managed IT Services offering. This opportunity is ideal … pipeline and developing long-term customer relationships. You will work closely with prospective customers to understand their IT support requirements and position appropriate managed service solutions. The role will focus on selling ongoing IT support and managed services, which could include outsourced IT support, Service Desk solutions, onsite ...

Scheme, Company Car or Cash Allowance, Pension Scheme, Private Medical Insurance, Access to a Private GP and much more! ________________________________________________________________________ Lead the Future of Global Service Excellence Are you a strategic service leader with a passion for customer success, operational excellence, and building high performing international teams … looking for an experienced Global Services Director to lead our worldwide service organisation within our Labwater Solutions business. This is a senior leadership opportunity for someone who thrives in an international environment and is driven to develop innovative service strategies, grow recurring revenues, and deliver an exceptional customer ...

being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.The teamGlobal CoRe is a shared service within Deloitte Global, providing fundamental services to Deloitte People around the world: Knowledge Services, Creative Services, Contact Center, Procurement and Strategic Insights Center. … deliver essential capabilities that save time, convey insights, minimize risk, enhance client service delivery, solve problems, and contribute to Deloitte’s success.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. ...

schools to improve outcomes for pupils. The Role We are looking for an experienced and driven Regional Manager of Field Operations to lead the delivery of field-based IT services across a designated region. Reporting to the Head of Field Operations, you will be responsible for the operational performance … highly visible leadership role, combining operational management, technical oversight and customer engagement. You'll act as the senior escalation point for complex technical and service issues while driving high standards, continuous improvement and a culture of accountability across your region. Key Responsibilities Lead the delivery of all contracted ...

2023Recruiter: Nanotek LtdLocation: ThameSalary: 45,000 to 55,000Sector: I.T.Job Type: PermanentWork Hours: Full TimeContact: Nanotek LtdEmail: careers@nanotekltd.co.ukApply for this job nowJob DescriptionIT Service Delivery Manager** Salary 50 - 55K p.a **** Candidates MUST be UK based with FULL UK Working rights **IT Service Delivery ManagerIT ManagerService ...

Senior Delivery Manager (Identity)IT Services, Central OxfordFixed Term Contract until 31 July 2029The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon … emissions to developing vaccines during a pandemic.We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager (Identity)IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs ...

library systems team and undertake the tasks outlined here in collaboration with the other SLM Business Systems.You would be accountable for the delivery of the technical infrastructure and systems framework that underpin the efficient delivery of Library Services. You will manage multiple technology systems, products and services through … complete lifecycle, from inception to mainstream adoption and ongoing use and decommissioning.This work involves establishing and fostering effective partnerships that will contribute to service delivery and strategies, improvements to services for users, value for money and the exploitation of new technologies.You will contribute to sharing good practices ...

reducing our carbon emissions to developing vaccines during a pandemic. We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager (Identity) IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires … contribution of others, creating a great culture to work in and a place where we all feel we belong. The Senior Delivery Manager (Identity) will lead the delivery of complex identity and access management initiatives, bringing together technical teams and stakeholders to deliver secure, user-focused digital services. ...

Milton Keynes or Glasgow To oversee the end-to-end management of Major Incidents and Problems across complex infrastructure environments, ensuring rapid service restoration and minimal business disruption. The role coordinates with technical teams, technical & business stakeholders and incident response activities, driving consistent timely resolution, effective communication and root … cause analysis. It also supports continuous service improvement by identifying trends, preventing recurring incidents and strengthening operational resilience across production services. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will ...

continue to grow, we’re looking for a Director of Managed & Professional Services to lead our technical delivery functions, including our growing Penetration Testing business. You’ll lead our Professional Services team and Managed Services, with responsibility for developing our services, growing the penetration testing business, identifying new opportunities … This is a senior, commercially focused role, working closely with Sales, Solutions, customers and technical teams to drive growth while maintaining the high-quality service and standards our customers expect from Saepio. What you’ll be doing? Lead and develop the Professional Services and Managed Services functions, ensuring both ...

assigned client portfolio and cultivating effective relationships with key stakeholders.Regularly reviewing client accounts and updating account plans that outline objectives, risks, and development opportunities.Conducting service reviews at agreed intervals, documenting actions, and ensuring follow-up on required tasks.Addressing client enquiries and concerns proactively, working closely with Service Delivery … growth targets, while maintaining a credible pipeline for renewals and upsell opportunities.What Success Looks LikeDevelop a comprehensive understanding of the Advania portfolio, sales processes, service standards, CRM requirements, and relevant internal teams.Take ownership of the assigned client portfolio and build effective relationships with key stakeholders.Review each account and create ...