26 to 42 of 42 Permanent Customer Service Jobs in Tyne and Wear

Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot … time - You have experience in working with ISDN, SIP and diagnostic tools - You demonstrate a positive “can-do” attitude - You have a passionate for customer service - You have working knowledge of networking technologies What you'll be busy doing: - Attend customer sites throughout the UK to carry … Use of supplier portals to raise and escalate customers' support queries through to completion - Maintain and update all relevant installation and maintenance documentation and service support tickets - Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

IT Helpdesk Analyst – Gateshead We Put People First so you can Deliver Outstanding Service This is great opportunity for an IT Helpdesk Analyst to join our IT team in the Gateshead office. As an IT Helpdesk Analyst, you will be a ssisting and supporting the IT Manager across a … IT assets and equipment including iPads and mobile phones. Support on IT projects when required As IT Helpdesk Analyst – Gateshead you’ll have: Strong customer service focus and able to perform general IT administrative activities Ability to effectively use Microsoft Office package and databases. Effective communicator with first more »

of PowerBI qualifications (six months) Driving Licence - Required due to travel across local sites What You'll Gain: Learning Culture: Access to a subscription service for continuous learning and skill expansion. Career Growth: Opportunities for personal and professional development in line with the company's rapid expansion. Dynamic Environment … company reports. Facilitate smooth client onboarding processes. Configure and operate the order processing system (Mintsoft) for new and existing clients. Set up clients with customer service software systems, infrastructure, and hardware. Ideal Candidate Profile: Excellent communication and interpersonal skills. Proficiency in contacting customers via Microsoft Teams, phone, and … email. Self-motivated with the ability to thrive under pressure. Good experience in a service desk capacity Experience in troubleshooting complex software systems. Strong analytical mindset and exceptional attention to detail. Ready to Make an Impact? Join this exciting North East growth success story by submitting your CV today more »

solutions cover healthcare, councils, police, local authorities, schools, and universities in the public sector as well as private sector organizations. Our central focus is customer service and our aim is to provide high quality products and solutions. We have provided these solutions for over 75 years and have … devices. Collaborate with colleagues to resolve network connectivity and security-related concerns. Monitor network performance, diagnose problems, and implement necessary fixes. Manage and process customer supplied data for direct mail projects within current GDPR standards. Provide assistance to shop floor workers when they are unable to resolve software related more »

fast-paced environment. Identifying and reacting to real-time opportunities for your clients and the agency. Be obsessed with giving clients best-in-class customer service. Working together to harness the skills and experience of the agency to deliver the best results for clients. Be thirsty for knowledge, for more »

customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products … practices within the Company Access Control Technical Support Engineer Position Requirements 3+ years experience using access controls in a similar company/position Excellent customer service Working knowledge of Microsoft office Access Control Technical Support Engineer Position Remuneration Salary: £30,000- £40,000 ( potential negotiation DOE) Working hours … 45am - 5:15pm Holiday package: 22 days + 8BH Remote working Private Healthcare Cash Plan for health Pension Training Death in service Bonus Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based more »

exciting opportunity? Our client is a rapidly growing healthcare organisation and they are seeking an experienced 1st Line Support Engineer with a passion for customer service. This role offers the chance to be part of a company that's transforming healthcare through state-of-the-art IT solutions. The … frontline support for IT-related queries, ensuring quick and effective resolution. Diagnose and troubleshoot technical problems, aiming for minimal disruption. Maintain high levels of customer service, ensuring client satisfaction. Collaborate with the IT support team to enhance processes and user experience. Requirements: A proactive approach to IT support more »

in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »

skills youve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service role with EE. Why not use your skills to make a difference and join our Tech Support Team in EE Gosforth or more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

off between Monday to Sunday, fixed on monthly rota. Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' service We are currently looking for Alarm Receiving Centre Ambassadors to join our monitored alarm response team who are operating 24/7 to protect … them. With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Role Overview: This department is known to be the heart of Verisure, directly dealing with incidents across the UK to ensure peace of … are looking for a right individual who is passionate and eager to make a difference. The ideal candidate will have: Experience in providing excellent customer service. Excellent communication skills with problem solving attitude. Ability to show patience and consideration towards customers via telephone. Customer oriented, genuinely passionate about more »

Baltic Apprenticeships are excited to work alongside our clients who were formed in 2006, they boast an outstanding customer retention rate. Companies that use them for the first time continue year after year. What do they stand for? Integrity, Trust, Communication, and Service. Join their award-winning IT support … and Cyber Security Hardening Services team and benefit from a customer service-focused approach with an industry-leading 90+ Net Promoter Score. If you would like to be a part of their team, apply now! In this role, youll work towards your IT Support Level 3 Apprenticeship delivered … by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Answering customer calls and logging and raising tickets Fixing PCs, installing software, and troubleshooting issues Providing first-line service desk support via telephone and remote access Determining compatibility of hardware/software upgrades before more »

shiftsbetween 8am to 7pm. One Saturday per month with Monday off in return. Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank holidays. We have a new job opportunity open for Workforce Dispatchers to join our Field Operations department. The successful candidate will be … them. With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Job Description: Ensure fulfilment of Field Service Engineers agendas with focus on immediate to short term Rescheduling and re-assigning services based … of their teams Manage capacities and availability of agendas based on geographical requirements Communication with the different departments to improve results Communicate with Field Service Engineers in the event of unplanned activities threatening to cause scheduling problems Inform customers of any changes to their planned service Maintain monthly more »

Technical are proudly representing our prestigious engineering supplier, based in Tyne & Wear, with their plans for growth and expansion, by recruiting a permanent Crane Service Engineer to join their team. You will be joining an expanding, dynamic company, with an excellent team-based culture and huge opportunities to progress … a major international player in their specialist industry and will be soon entering a period of sustained growth and expansion as they widen their customer portfolio, with blue-chip orders for many years into the future. You will be joining a very secure and expanding business, where you will … please apply now for an immediate response. The Job Youll Do; To be part of an experienced engineering team delivering the highest level of service to customers as a Crane Service Engineer at the companys Tyne & Wear branch. You will be inspecting, servicing, maintaining and repairing customers overhead more »