2ndLineSupportAnalyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2ndLineSupportAnalyst to join our London based global law firm on a … action taken and any resolution respond to emails and tickets/requests in a timely manner Deal with requests escalated by the 1st line team Escalate incidents when appropriate, working closely with the Technical Escalation team members Responsible for new joiner/leaver account process. Set up and … knowledge and understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2ndLineSupportAnalyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »
1st/2ndLineSupportAnalyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupportAnalyst to join their newly formed IT Support function. With … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
2ndLineSupport Engineer Are you proactive, achievement-focused and looking to develop your career in IT? Do you have a genuine interest in technology and a passion to help others? Sharp IT Services has an excellent new career opportunity based in Stockport Key Responsibilities … As a 2ndLineSupport Engineer, you will be working with our team to deliver 2ndLineSupport to many of our clients, providing excellent customer service by helping all employees resolve their issues and queries in a professional manner. … days of holiday, rising to 26 days + bank holidays Private healthcare and life insurance Dental and critical illness cover O2 discounts Study support Discounted gym membership Do you have what we’re looking for? Please apply with your latest CV and we’ll be in touch. more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2ndLineSupportAnalyst who will report into the Service Delivery Manager. The IT Operations team is friendly and … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2ndLine remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2ndLinesupport in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
2ndLine IT Support Engineer/Desktop SupportAnalyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area … area requires a 2ndLine IT Support Engineer/Desktop SupportAnalyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and … Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching A driving license and access to a vehicle more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
2ndLine IT Support Engineer/Desktop SupportAnalyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2ndLine IT Support Engineers/Desktop Support Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong … 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »
1st/2ndLineSupportAnalyst x 3 - All Levels - MPS - New Roles! £25,000 - £38,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of 1st/2ndLineSupport Analysts due to continued growth. Suitable candidates will have the following: Strong experience in 1st/2ndline support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem … working with an MPS environment Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive supportmore »
BA2, Bath, Bath and North East Somerset, Somerset, United Kingdom
Jiyu Consulting Ltd
2ndLineSupportAnalyst - Bath - £25,000-£28,000 Market leading data analytics firm, based in Bath are looking for 2ndlinesupport analyst. Core responsibilities: Dealing with queries coming from the 1st line team Monitor … incoming Tickets via the support Portal and those raise via email Access in to users workstations remotely, to update licences Join on call rota, supporting users in the evenings and weekends. Any calls picked up with be paid as over-time. Suitable applicants will experience in, but not … work For more information on this IT Support Engineer, please contact: ben @ jiyuconsulting .co. uk or call me on (phone number removed) 2ndLineSupportAnalyst - Bath more »
The End user supportanalyst will provide essential 2ndlinesupport within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make … an impact in the Industrial/Manufacturing industry. Client Details End user supportanalyst - 2ndLine This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting … The firm is headquartered in North London, offering a vibrant and technologically advanced working environment. Description End user supportanalyst - 2ndLine Provide comprehensive 2ndline Deskside/Client side IT support to all team members across the more »
Title of Job Digital Workplace Analyst/2ndLineSupportAnalyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio … visual/teleconferencing) including providing technical support for offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents … end-user IT services through consistent application of internal processes and clear communications. Key Accountabilities IT Service Delivery • Provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the more »
We are looking for a 2ndLine Service SupportAnalyst to work on a permanent basis near Ormskirk/Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank … Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If the 2ndLine Service SupportAnalyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW more »