Second Line Support Analyst
UK
The median Second Line Support Analyst salary in the UK is £35,500 per year, according to job vacancies posted during the 6 months leading to 2 December 2024.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 2 Dec 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 712 | 605 | 863 |
| Rank change year-on-year | -107 | +258 | +1 |
| Permanent jobs requiring a 2nd Line Support Analyst | 75 | 139 | 225 |
| As % of all permanent jobs advertised in the UK | 0.10% | 0.26% | 0.18% |
| As % of the Job Titles category | 0.11% | 0.27% | 0.19% |
| Number of salaries quoted | 49 | 131 | 200 |
| 10th Percentile | £26,500 | £25,500 | £23,250 |
| 25th Percentile | £31,250 | £27,000 | £27,500 |
| Median annual salary (50th Percentile) | £35,500 | £32,500 | £31,500 |
| Median % change year-on-year | +9.23% | +3.17% | +1.61% |
| 75th Percentile | £43,750 | £39,125 | £38,750 |
| 90th Percentile | £45,500 | £45,000 | £46,250 |
| UK excluding London median annual salary | £32,500 | £30,000 | £30,000 |
| % change year-on-year | +8.33% | - | +5.26% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 68,175 | 51,242 | 119,426 |
| % of permanent jobs with a recognized job title | 93.97% | 95.45% | 95.33% |
| Number of salaries quoted | 34,433 | 37,554 | 74,909 |
| 10th Percentile | £32,500 | £31,250 | £32,750 |
| 25th Percentile | £42,500 | £42,500 | £45,000 |
| Median annual salary (50th Percentile) | £57,500 | £60,000 | £60,000 |
| Median % change year-on-year | -4.17% | - | +4.35% |
| 75th Percentile | £76,250 | £80,000 | £81,250 |
| 90th Percentile | £95,000 | £97,500 | £98,750 |
| UK excluding London median annual salary | £52,500 | £52,500 | £52,500 |
| % change year-on-year | - | - | +5.00% |
2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
2nd Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support Analyst.
2nd Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 2nd Line Support Analyst over the 6 months to 2 December 2024.
2nd Line Support Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the UK over the 6 months to 2 December 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -111 | 73 | £35,500 | +9.23% | 5 |
| UK excluding London | -115 | 40 | £32,500 | +8.33% | 3 |
| London | -22 | 35 | £37,750 | +2.03% | 2 |
| Work from Home | -15 | 22 | £35,000 | - | |
| North of England | -40 | 13 | £32,500 | +1.56% | 1 |
| South East | -48 | 11 | £33,750 | +16.38% | 1 |
| North West | -34 | 10 | £30,000 | -6.25% | |
| East of England | -54 | 7 | £24,000 | -29.93% | |
| Midlands | -49 | 6 | £39,000 | +44.44% | 1 |
| Yorkshire | +10 | 3 | £37,500 | +10.29% | 1 |
| East Midlands | -32 | 3 | - | - | 1 |
| West Midlands | -55 | 3 | £39,000 | +44.44% | |
| Scotland | -12 | 2 | £29,000 | -22.67% | |
| South West | -9 | 1 | £27,500 | -11.29% |
2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 2 December 2024, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support Analyst in the job title.
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2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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