1 to 22 of 22 Permanent 2nd Line Support Engineer Jobs in the UK with Remote Work Options

1st/2nd Line - IT Support Engineer. £36k + Benefits Package. Central London - Onsite - Monday to Friday - 9.00m to 5.30pm. Permanent. T6/MN/18765. Must be Eligible to work in the UK. Role: 1st/2nd Line Support … remotely. Participate to the IT budgeting process & IT Strategy. Managing Licences & Support contracts on hardware & software. Technical Skills - Experience Required: 1st/2nd Line IT Support Engineer - system administrator - demonstrable experience. Support VIP & End Users - approximately 50 Users at … work from home occasionally. Benefits Package: 25 days holiday + 8 Bank Holidays Pension/Training & Career progression opportunities/Yearly Salary Review. Keywords: 2nd Line IT Support Engineer, VIP Support, 2nd Line IT Support Engineer more »

Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with … Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

Job Title: 2nd Line IT Support Engineer Location: Cardiff (Hybrid - 3 days in office) Salary: Up to £32,000 per annum About the Role: We are looking for a talented 2nd Line IT Support Engineer to … offers a balance of home working and office-based support, with 3 days per week spent at the Cardiff office. As a 2nd Line IT Support Engineer , you will be a key part of our technical support team, providing … IT operations. This is an excellent opportunity for someone looking to advance their skills in a supportive and growth-focused environment. Key Responsibilities: Provide 2nd line support for a range of hardware and software issues. Troubleshoot and resolve technical issues, both remotely and on-site. more »

2nd Line Support Engineer - Sheffield Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Job Title : 2nd Line Support Engineer Location : Sheffield (Hybrid working available … Our Client is a fast-growing IT services provider specialising in cloud solutions and modern IT infrastructure. Job Description : We are looking for a 2nd Line Support Engineer to join our clients team. The ideal candidate will have solid experience in IT support … who can efficiently handle technical issues, assist with service delivery, and contribute to the continuous improvement of support processes. Key Responsibilities : Provide 2nd line technical support for a wide range of client issues, including troubleshooting, resolving incidents, and managing service requests. Support more »

2nd Line Support Engineer Swindon £32,000-£37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2nd Line Support Engineer with … 5pm, and then 9:30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be an experienced 2nd Line Support Engineer with excellent communication skills. Candidates must be familiar with Windows 10 and 11, Intune, Defender … opportunity to join an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2nd Line Support *On-phone and email-based support *Working with a ticketing system *Shifts: 7:30am-3:30pm more »

2nd Line Support Engineer Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT Support … kitchen facilities Onsite parking available immediately outside our offices Our engineers have received a pay rise & bonus every year for the last 18 years! 2nd Line Support Engineer - The Role: The role involves the support of a wide range of IT … s and Laptops Onsite, network maintenance and installation of network equipment, routers, switches, wireless access points etc. Onsite, site assessment and auditing current equipment 2nd Line Support Engineer - Candidate Requirement: UK Driving Licence Experience dealing with multiple companies, providing IT infrastructure support more »

2nd Line IT Support Engineer - Rochester - £34,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area : Rochester Salary : £28,000 - £34,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »

2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »

2nd Line IT Support Engineer - Fareham - £32,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area : Fareham Salary : £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client … are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »

Role: 2nd Line IT Support Engineer Location: York (Hybrid - 3 days onsite, 2 days remote) Salary: Up to £30,000 Summary: We're looking for a proactive 2nd Line IT Support Engineer to join a growing … professional development, this is a great environment for someone eager to build their skills in a supportive and structured setting. The Role: As a 2nd Line IT Support Engineer, you'll be the escalation point for the 1st line support … holiday including bank holidays, life assurance, and pension plan. Opportunities for growth and skill development. Next Steps: Apply Now! If you're a skilled 2nd Line IT Support Engineer looking to advance your career in a supportive, structured environment, we'd love to more »

2ND LINE SUPPORT - WEST LOTHIAN THIS ROLE IS HYBRID - 1 DAY PER WEEK IN THE OFFICE - EXCELLENT CAREER OPPORTUNITIES THE COMPANY This business is a Scottish based successful IT Consultancy organisation that designs, installs and supports Microsoft and Infrastructure solutions across the UK. THE ROLE … The 2nd Line Support Engineer provides advanced technical support to clients, resolving incidents, fulfilling service requests, or supporting the problem and change management functions. This role handles advanced cases requiring technical support, alongside escalations or overflow from the 1st … Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. The role holder will be required to more »

2nd Line Infrastructure Support Engineer Bracknell Are you proactive, determined 2nd Line Support Engineer with proven hands-on skills? Can you adapt to new challenges and work flexibly across multiple customer accounts within a large support … world and change the way the world works? Do you want to collaborate and achieve together with committed people to deliver an effective second line service to high levels of customer satisfaction? This is your world and your opportunity to shape it for the better. We have a … number of roles within the SDWAN team in Bracknell for 2nd Line Engineers to join our new shared service team and work on 2 exciting central government accounts, both these customers will be using our new to market offering of Software Defined WAN solutions. This role will more »

IT Support Engineer (2nd line Windows 0365) Nr. Loughborough onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and … network support, data centres and IT consultancy. As an IT Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks from … Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this IT Support Engineer (2nd line Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »

Technical Support Engineer (2nd line Windows 0365) Normanton on Soar onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server … and network support, data centres and IT consultancy. As a Technical Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks … Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this Technical Support Engineer (2nd line Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »

Technical Support Engineer (2nd line Windows 0365) Normanton on Soar onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server … and network support, data centres and IT consultancy. As a Technical Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks … Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this Technical Support Engineer (2nd line Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »

2nd Line IT Support Engineer - Crawley - £35,000 (DOE) - Hybrid Working! Role : 2nd Line IT Support Engineer Areas : Crawley Salary : £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with … my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged more »

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd line support engineer you will provide the customer facing interface for support queries, while also working … in conjunction with 1st and 3rd line teams to provide a cohesive experience for clients. You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution and if required timely escalate to 3rd line. An excellent … capacity or hybrid working at our Newbury, but this role will require you to be onsite 2 days per week in Reading. Overall, our 2nd line support engineers are the focal point of our managed services team providing first class support to our more »

Role : 2nd Line Support Engineer Location : Southampton Salary : £28,000 - £30,000 We are recruiting for a leading UK E-Com brand who have taken social media by storm! With the rapid expansion of their Team they are looking for talented 2nd Line IT Support Candidates to work with end-users and support IT infrastructure. This role includes hybrid working, flexible hours, paid training and a fun exciting start-up culture. Exclusive Benefits: Highly Competitive Annual Salary (£28,000 - £30,000) Hybrid Working Paid Training more »

2nd Line Engineer Amersham/Hybrid (3-4 days Office based) Up to £38k + Benefits This client is a well established Solutions provider that works across four primary sectors: Construction, Retail & Hospitality, SMEs, and Education. With over two decades of experience, they provide a … full spectrum of technology services, from consultancy and design to implementation, ongoing management, and support of technological systems. Having acquired a new permanent office space in Amersham they are relocating and the opportunity and this opened up a new opportunity for a Second Line Engineer. This … Firewall protocols. No overtime, no shift pattern and a busy environment where everyone contributes regardless of their title... The Role To provide second line support to clients. The role will be a hybrid of home working, office working and visiting client sites on rare occasions. You more »

We have an opportunity available for an IT 2 nd Line Engineer to join our client's team based in Swindon . You will join on a full time, permanent basis and in return, you will receive a competitive salary of £31,000.00 - £37,000.00 per … Salary Sacrifice cycle to work scheme. Auto enrolment pension scheme with 1 x life assurance. About the role: As a IT 2 nd Line Engineer , reporting to the IT Operations Manager and working with an office-based team, you will be the first point of contact … for the IT user community for any IT-related issues, problems, incidents or requests. Your primary focus will be on delivering excellent IT Support services to the user community, having a willingness to learn, grow and share knowledge to ensure that the team provides service excellence to the more »

Role : 2nd Line MSP Engineer Location : Portsmouth Salary : £28,000 - £30,000 We are looking for a 2nd Line IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with Cloud more »

Job Title: Senior 2nd Line engineer Location: Primarily in the Office (Southampton) with Hybrid WFH; occasional customer site visits. Salary: £35,000 Setup: Hybrid - occasional customer visits Benefits: * 25 days holiday + bank * Training and certifications paid for * Time allocated for training midweek * Hybrid working … Role Purpose Provide technical and service support to customers, managing and maintaining services per SLAs. Handle reactive and proactive support, responding to incidents and requests, aiming to resolve them within customer SLAs. Role Authorities * Engage commercially with customers and team members. * Adhere to ISO9001 and ISO27001 … guidelines. * Identify and address breaches, improving departmental processes. * Collaborate with internal and external stakeholders, suppliers, and legal bodies. Accountabilities & Responsibilities * Provide Level 2 support through ticket escalations and calls. * Own and manage faults methodically. * Log, categorise, and prioritise tickets correctly. * Escalate incidents or requests as needed. * Deliver excellent more »