Job purpose: We are working on behalf of a growing data organisation looking to recruit a 3rdLineSupport Analyst on a 6 month FTC. The role involves assisting staff across 2 sites in London and Nottingham, as well as remote workers. Candidates should possess … Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests Serve as an escalation point for delivering 3rdline support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate … the project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Review existing systems and ways of working, making recommendations at the end of the contract as part of your handover. Your typical more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
3rdLineSupport Technician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rdLineSupport Technician! Trusted Technology … Working On call and weekend working - additional pay. Ongoing training and support. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! 3rdLineSupport Technician - The Role This is a fantastic career opportunity for a talented 3rdLinesupport technician who has demonstrable experience in Windows Server operating systems, server hardware, Azure, Office 365, and networking. 3rdLineSupport Technician - The skills you'll need Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services more »
Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rdLine IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing cybersecurity risks … implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support … to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rdline infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management more »
3rdLineSupport Engineer - M365, PowerShell, Intune, Endpoint. Based from home. An exciting role where you can be proactive! Location no issue - work from home! Previous customer-facing MSP/Microsoft Partner experience preferred! A leading Microsoft Partner is looking for a 3rdLineSupport Engineer - M365, PowerShell, Intune, Endpoint to join their busy support team. As a 3rdLineSupport Engineer - M365, PowerShell, Intune, Endpoint you need to have supported at 3rdLine the following: M365 - Exchange, SharePoint, Teams … OneDrive etc... PowerShell Veeam Intune Previous MSP/Partner experience preferred. As a 3rdLineSupport Engineer - M365, PowerShell, Intune, Endpoint you will be based from home supporting external customers. In this role, you are the final point of escalation: when not supporting you will more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
OpenTech Partners
3rdLine IT Engineer Nottingham (Hybrid) - £40,000 - £45,000 Employee Benefits: 25 days holiday, in addition to Bank Holidays, plus extra two days off at Christmas Hybrid working (2 days working from home) Perkbox benefits. Modern office environment. Flexible start times Huge opportunities for professional development … internal and external!) Emphasis on career advancement, with a focus on promoting from within. Generous company pension plan (5%) Frequent company social events Role : 3rdLine IT Engineer Location : Nottingham (2 days working from home) Salary : £40,000 - 45,000 My client is looking for a 3rdLine IT Infrastructure Engineer with previous experience managing and supporting projects (MSP experience preferable). As the 3rdLine IT Infrastructure Engineer, you will be responsible for supporting, executing various IT projects and implementing changes across various customer networks and configurations. This role entails more »
Dunfermline, Fife, United Kingdom Hybrid / WFH Options
Confidential
FRENCH SELECTION UK German speaking 3rdline Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT Hybrid working VIEW JOB DESCRIPTION APPLY NOW: Please visit more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rdLine IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rdline role. more »
Kidderminster, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Applause IT Limited
We are hiring for a 3rdLine IT Support Engineer for a leading telecoms and technology company in Kidderminster. Job Title: 3rdLine IT Support Engineer Location: Kidderminster Salary: £25,000 - £35,000 per year (dependent on experience) Benefits: Casual … private medical insurance, referral programme, work from home opportunities. Hours: Full-time, Monday-Thursday 08.45-17.30, Friday 08.45-17.00 We are recruiting for a 3rdLine IT Support Engineer for a well-established telecoms and technology company headquartered in Kidderminster. Recognised as a leader in … the field, we provide exceptional 24/7 support and are a trusted supplier of voice, data, cloud, security, and mobile solutions to thousands of businesses across the UK. With around 900 passionate colleagues, we have doubled in size over the past 18 months and have plans for more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 3rdLine Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rdLine Engineer to join … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rdlinesupport- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client … WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »